Ofertas de empleo en Minor Hotels

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Office

Minor Hotels is a global hospitality group operating over 540 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH Hotels, NH Collection, nhow, Oaks and Tivoli.

As part of Minor Hotels, the region of Minor Europe and the Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

JOB SUMMARY

In this position, the HQ Energy & Facilities Management Executive will assist the Energy & Facilities management of the company. The candidate will work in close contact with the Projects and construction teams.

Additionally, the HQ Energy & Facilities Management Executive will collaborate with other HQ departments providing technical support in Global Projects (such as IT, Marketing, Guest Experience, Procurement, etc.).

KEY ACCOUNTABILITIES

• Support the Building, Engineering & Maintenance team in improving energy management across the portfolio, focusing on energy efficiency, applying standards, and maintaining comfort.
• Benchmark energy consumption against best practice standards and corporate targets for consumption and costs.
• Provide monthly reports on energy performance and costs, including key performance indicators (KPIs) and analysis of measurable factors affecting energy consumption.
• Develop and implement action plans for energy efficiency by identifying and applying various options for saving energy, conducting awareness programs, and monitoring energy consumption.
• Assist with the review and negotiation of energy contracts.
• Collaborate on updating installation design standards (technical specifications). Track market trends and incorporate new technologies that can benefit our hotels, especially those focused on energy efficiency. Coordinate and update other standards, such as acoustic guidelines and meetings & events technology.
• Assist technical site inspections, property condition assessments, and energy audits in existing hotels or new projects.
• Support the BU PCME teams in the design of installations.
• Negotiate the implementation of energy efficiency technical specifications for new projects in alignment with the HQ Engineering team.

EXPERIENCE

Working experience in similar roles is highly valued.

QUALIFICATIONS

Bachelor’s or master’s degree in Industrial Engineering (Mechanical, Electrical…) or equivalent, with a focus on energy efficiency.

Understanding of electrical and mechanical systems, as well as knowledge of the energy use of buildings.

SKILLS

• He or she must be familiar with the design of MEP & engineering projects related to all the installations present in a hotel building.
• Knowledge of the regulations, codes, and standards applicable to the described systems.
• Knowledge of energy audits, energy performance and ISO 50.001.
• Knowledge of the energy efficiency field and state-of-the-art technologies to achieve energy savings.
• High English level. Other languages will also be taken into consideration.
• Advanced computer skills (Office programs).

ADITIONAL INFORMATION

The candidate will work in a multiskilled 20+ people engineering team.

The position will report hierarchically and functionally to the Energy Manager and the Projects Engineering Manager at HQ level.

The usual workplace is Minor Hotels Europe & Americas regional offices in Madrid (Santa Engracia 120, 28003 Madrid, Spain). However, it is necessary to be willing to travel frequently to project sites.

Flexible hours (Monday to Thursday from 8.00 until 10.00 to 17.30 until 19.30. On Fridays from 8.00 to 14.00 or from 9.00 to 15.00).

TEAM MEMBERS BENEFITS

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Join a global hospitality group and unlock endless opportunities for growth and success in an international environment. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits for being part of our Company:

Development opportunities and training programs. We offer a range of learning resources and platforms to help you develop your skills and knowledge in different professional areas and languages. You can also enjoy internal mobility opportunities within our global hospitality group, exploring new challenges and cultures in different locations and brands.

Be Worldwide. As well as enjoying our hotels as a guest, you will also be able to experience different cultures and learn from diverse teams in a company where more than 150 nationalities are represented.

Inclusive work culture. We value and celebrate diversity by fostering a respectful and inclusive environment where everyone can thrive and belong. We promote equal opportunities and empower our team members to express their unique perspectives, talents and contributions. We embrace different backgrounds, cultures, identities and abilities as a source of enrichment and innovation for our Company.

A culture of continuous listening and feedback. We strive to create a work environment that truly engages you, and the best way to achieve this is to listen to your feedback, needs and concerns at key moments in your life as a team member. We also encourage open and honest communication between managers and team members, as well as among peers, as a way of learning and growing together.

Wellbeing initiatives. We care about your physical and mental health by providing you with tools and initiatives that can help you improve your wellbeing, such as flexible working conditions, internal sports clubs and workshops.

Sustainable and Volunteer initiatives. We want to involve our team members in our commitment as a responsible Company, so we promote and encourage participation in various social and environmental volunteering activities in cooperation with foundations and NGOs.

Special rates and promotions for team members. Access to an advantageous team member rate and special discounts to enjoy our hotels around the world. You can also enjoy exclusive benefits through our corporate loyalty programme and many other benefits for your friends and family.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada6 may.

Office

¿Cuál será tu misión?

El hotel NH Collection Santiago de Compostela busca un Recepcionista temporal (baja) para que se una al equipo.

• Recibir y completar el proceso de check-in de todos los huéspedes y grupos que lleguen de forma puntual y profesional, así como completar el proceso de check-out de los huéspedes y grupos que se marchen. 
• Gestionar la asignación de habitaciones en función de las características de los huéspedes (VIP, tradicionales, nuevos clientes, etc.) con el departamento correspondiente. 
• Gestionar si es necesario, y asegurarse de mantener a la recepción y al equipo directivo plenamente informados de las peticiones, consultas, quejas y/o sugerencias de los huéspedes, tanto de los huéspedes como de otros departamentos. 
• Conocer todos los productos y servicios del hotel, tarifas, promociones disponibles y paquetes de descuento, así como los eventos especiales y VIP diarios. 
• Conocer y comunicar los servicios disponibles en el hotel (tales como reservas en restaurantes) e información general sobre seguridad. 
• Maximizar la ocupación de habitaciones con las mejores tarifas (esto incluye cerrar ventas y extranets si es necesario). 
• Utilizar técnicas de up-selling (promocionar el programa de fidelización de la empresa y Rewards, otros destinos, comidas y bebidas, transporte e instalaciones del hotel). 
• Gestionar las reservas de habitaciones de los huéspedes. 
• Proporcionar información a los huéspedes sobre la propiedad y los alrededores (museos, monumentos), incluidos eventos especiales, lugares de interés, restaurantes, actividades, etc. en la ciudad. 

• Experiencia previa en el departamento de Front Office, preferiblemente en un hotel de tamaño y complejidad similares. 
• Licenciatura o diplomatura en Dirección Hotelera o equivalente. 
• Imprescindible dominio del idioma local y nivel alto de inglés. 
• Conocimiento de varios programas informáticos (Microsoft Office, TMS, etc.) y sistemas de Front Office. 
• Orientación al servicio al cliente. 
• Flexibilidad para responder a diversas situaciones de trabajo. 
• Gran capacidad de comunicación. 
• Orientación comercial. 
• Capacidad para trabajar de forma independiente y en equipo.

En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales.