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Barcelona, ES
Community Experience Coordinator
Enter Coliving · Barcelona, ES
Atención al cliente Comunicación Planificación de eventos Incorporación de personal Habilidades sociales Desarrollo de la comunidad Eventos Medios de comunicación social Organización comunitaria Participación comunitaria
We’re looking for a warm, proactive, and highly communicative individual to join our team as a Community Experience Coordinator.
In this role, you’ll be the heartbeat of our community — welcoming new members, supporting their journey, and becoming the go-to person for engagement, events, and everyday experiences. This is more than just front-of-house — you’ll be shaping what community feels like.
Key Responsibilities
Welcome & Onboarding
- Lead the check-in process and create a welcoming experience for new members
- Activate each member’s journey by enrolling them in our community program and answering their initial questions
Community Engagement
- Manage our community chat and group conversations
- Share weekly/monthly events, drive engagement, and boost participation
- Build relationships with members online and in person
Events & Club Support
- Support pass sales and promote our community club
- Collaborate with marketing to communicate and host events
- Help organise external partner activities
Customer Support & Representation
- Be the main point of contact for all community-related questions
- Provide thoughtful, case-by-case support
- Represent our brand values across every interaction
What We’re Looking For
- Excellent communication and interpersonal skills
- Warm, confident, and approachable personality
- Experience in customer-facing, community, or hospitality roles
- Highly organised, adaptable, and tech-comfortable
- Available for flexible working hours including evenings/weekends
- Proficient English + other languages is a plus.
Schedule: 5 days/week with 2 days off (some shifts may include evenings/weekends)
Salary: €18,000–€20,000 gross/year depending on experience
Starting date : 01 September 2025
Application deadline : 08 August 2025