Ofertes d'ocupació a Top Language Jobs

• Nivell d'experiència---
• Tipus de contracteA temps parcial
• Publicada11 de maig

REST Office Outlook

Our Client

New Balance - believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers.

We Care: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.

We're Curious: Proactive approach to problem-solving and a "can do" attitude.

We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.

What will you be doing?

• Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
• You can put yourself in our customers' shoes, analyse their problems and offer them individual solutions
• Offering an omnichannel service to our consumers via telephone, email, chat, and social media
• Developing a sound understanding of the products and services offered by our client
• Becoming an expert on all things New Balance
• Embrace our company values and act as a brand ambassador
  
  
  

Requirements

What skills & experience will you bring to us?

• A fluent level of English with exceptional grammar and spelling skills
• A genuine passion for delivering outstanding customer service
• Ability to deal with sensitive calls with empathy
• Strong administrative skills with a keen eye for detail
• A professional outlook and proactive approach to problem solving
  
  
  

Benefits

What do we offer?

• Start date: 5th of June
• Contract:Temporary (3-month contract with 1-month probation period)
• Part-time:(20 hours/week)
• Working days/Hours: Monday to Sunday from 11 pm to 3am
• Salary:€9230.77 gross/year
• Incentives: Top performance incentives
• Holidays:24 calendar days per year
• Paid bank holidays + 1 extra day in lieu
• Hybrid: 3 days per month from the office / training / events / meetings / rest from home
• Training:10 days from the office from 3pm to 10pm.
• Office location: Barcelona (La Sagrera)
  
  
  

Other Benefits:

• Best-in-class people engagement activities and programs
• Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment
• Employee Assistance Program - Free, confidential, and impartial guidance and support
• Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation
• New Balance online discounts 30% off
• Option to sign-up for Discounted Private Health Insurance
• Referral Program - Bring a friend and get a referral bonus.
• Access to LinkedIn specialised training & courses.
  
  
  

Who we are

CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the start of their journey within CPM.

#wecare#wearecurious#weachievetogether

• Nivell d'experiència---
• Tipus de contracteA temps parcial
• Publicada11 de maig

REST Office

Our Client

New Balance - believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance, and style. Each international team member plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand, and deliver a first-class service to our customers.

We Care: Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.

We're Curious: Proactive approach to problem-solving and a "can do" attitude.

We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.

What will you be doing?

• Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
• You can put yourself in our customers' shoes, analyse their problems and offer them individual solutions
• Offering an omnichannel service to our consumers via telephone, email, chat, and social media
• Developing a sound understanding of the products and services offered by our client
• Becoming an expert on all things New Balance
• Embrace our company values and act as a brand ambassador
  
  
  

Requirements

What do we offer?

• Start date: 5th of June
• Contract:Temporary (3-month contract with 1-month probation period)
• Part-time:(20 hours/week)
• Working days/Hours: Rotative schedule between Monday to Sunday 3:00 pm to 7:00 pm
• Salary:€9230.76 gross/year
• Incentives: Top performance incentives
• Holidays:24 calendar days per year
• Paid bank holidays + 1 extra day in lieu
• Hybrid: 3 days per month from the office / training / events / meetings / rest from home
• Training:10 days from the office from 3pm to 10pm.
• Office location: Barcelona (La Sagrera)
  
  
  

Benefits

Other Benefits:

• Best-in-class people engagement activities and programs
• Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a high-growth environment
• Employee Assistance Program - Free, confidential, and impartial guidance and support
• Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation
• New Balance online discounts 30% off
• Option to sign-up for Discounted Private Health Insurance
• Referral Program - Bring a friend and get a referral bonus.
• Access to LinkedIn specialised training & courses.
  
  
  

Who we are

CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs ofourdiverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.

CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the start of their journey within CPM.

#wecare#wearecurious#weachievetogether

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada6 de maig

Deine Aufgaben Und Auswirkungen Als Backoffice-Support Sind

• Unterstützung von Kollegen mit Kundenkontakt bei der Interaktion als Problemlöser und Bearbeitung komplexer Probleme im Zusammenhang mit Verträgen
• Gewährleistung einer schnellen Lösung von Problemen
• Zusammenarbeit mit Partnern und Anleitung zur Problemlösung, um Kundenzufriedenheit zu erreichen
• In direktem Kontakt mit Kunden stehen, um ihre Bedürfnisse zu verstehen und im Namen ihrer Bedürfnisse zu handeln
  
  
  

Fähigkeiten, Erfahrungen und Interessen, die du benötigst, um in dieser Rolle erfolgreich zu sein:

• Muttersprachliche Deutschkenntnisse und gute Englisch- oder Spanischkenntnisse
• Vorteilhaft vorherige Erfahrung/Hintergrund in der Verwaltungs- oder Backoffice-Arbeit
• Koordiniertes, organisiertes und eigenverantwortliches Arbeiten
• Energisch, innovativ und proaktiv in einem schnellen Tempo arbeiten
• Begeisterung für interkulturelle Kommunikation und den Expatriate-Lifestyle
• Du lebst in Barcelona oder bist bereit, für eine internationale Karriere und Lebenserfahrung nach Barcelona umzuziehen
• Eine gültige spanische Arbeitserlaubnis haben (erforderlich).
  
  
  

Was ist für dich drin?

• Vertrag: 3 Monate + 3 Monate + unbefristeter Vertrag
• Arbeitszeit: 40/Woche, Mo.–Fr. 9 – 18 Uhr
• Gehalt: 23.000 brutto/Jahr
• 28 Tage/Jahr Urlaub
• Arbeiten in einem stabilen und internationalen Arbeitsumfeld
• Arbeiten in einem schnell wachsenden Unternehmen
  
  
  

Was kannst du vom Leben in Barcelona erwarten?

• Das einzigartige Erlebnis einer internationalen und vielfältigen Kultur
• Eine wunderschöne Strandstadt, umgeben von Küstenstädten und Bergen
• Herrliche gastronomische Erlebnisse der spanischen, katalanischen und internationalen Küche
• Ein ziemlich dynamisches und aktives Stadtleben, in dem es schwer ist, sich zu langweilen
• Sonnige Tage, mediterranes Wetter und ein entspannter Lebensstil
• Ein attraktiver Startup- und Innovationshub mit spannenden Möglichkeiten
  
  
  

Ist dieses Projekt nicht das Richtige für dich? Schaue dir unsere anderen Möglichkeiten für Deutschsprachige in Spanien an oder schicke uns deinen Lebenslauf, um für andere Projekte oder zukünftige Möglichkeiten berücksichtigt zu werden.