Additional Information

Job Number 25198400

Job Category Rooms & Guest Services Operations

Location The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, land and lush subtropical gardens blend with architecture inspired by Moorish design. With 462 rooms and suites spread across the vibrant Citadel and the exclusive Retreat, the resort offers spectacular views and unique experiences, alongside award-winning dining, multiple pools, a 2,500 m² Spa & Fitness Center and the largest Ritz Kids in Europe.

JOIN OUR TEAM!

…as a Door Attendant at The Ritz-Carlton Abama Resort in Tenerife.

Who are we looking for…?

Are you naturally welcoming, service-driven and passionate about creating memorable arrivals and departures? As a Door Attendant / Botones, you will be the first and last impression our guests have of the resort. Your warm presence, attention to detail and genuine care set the tone for an exceptional stay. If you take pride in offering thoughtful assistance, anticipating needs and embodying the spirit of luxury hospitality, we would be delighted to meet you!

Your Responsibilities Will Include…

• Giving every guest a warm, personalized welcome upon arrival and a gracious farewell on departure.
• Assisting guests with luggage, transportation arrangements and guidance throughout the resort.
• Maintaining a strong presence at the entrance, ensuring smooth traffic flow for vehicles and guests.
• Offering support to Front Office and Guest Relations to guarantee seamless arrival and departure experiences.
• Anticipating guest needs and providing thoughtful assistance in accordance with The Ritz-Carlton Gold Standards.
• Ensuring the entrance, driveway and lobby areas are always impeccable, safe and welcoming.
• Handling guest inquiries with courtesy, accuracy and professionalism.
• Coordinating with Valet Parking when required.
• Managing luggage tags, storage and deliveries with excellent attention to detail.
• Upholding outstanding standards of personal appearance, posture and communication.
  
  

What We Are Looking For…

• A genuinely warm, helpful and service-oriented personality.
• Strong communication and interpersonal skills.
• Experience in Guest Services, Bell Desk, Door Attendant or other front-facing hospitality roles is highly valued.
• Ability to lift and transport luggage safely.
• Fluent in English and Spanish; additional languages, especially German, are a strong advantage.
• Excellent grooming, professionalism and a proactive attitude.
• Valid work permit for Spain.
  
  

How We Inspire You…

• Attractive above-market salary and flexible compensation.
• “Explore Rate” travel benefits at over 9,500 Marriott hotels worldwide, extended to family, partner and parents.
• 20% F&B discount worldwide and 50% discount on the resort’s culinary offering.
• Up to 75% off flights for residents of Tenerife to mainland Spain.
• Corporate benefits program with leisure and travel discounts.
• A special birthday surprise.
• A complimentary stay at the resort after your first year of service.
• 13th and 14th salary payments.
• Continuous development through our own corporate university.
• Career growth opportunities within an international company.
• Complimentary meals in the employee restaurant.
• Uniform and laundry service provided.
• Internal events, employee celebrations and team-building activities.
• Participation in social responsibility programs.
• Comprehensive corporate medical care.
  
  

(All benefits and bonus programs are subject to internal regulations and applicable tax laws. There is no legal entitlement to benefit programs, and offerings may be adjusted by the employer at any time.)

Interested?

Apply through MarriottCareers with your application documents.

Marriott International is an equal opportunity employer, committed to a diverse and inclusive workforce. At The Ritz-Carlton, our Ladies and Gentlemen create memorable experiences guided by our Gold Standards. Join a team where excellence, creativity, and genuine care are part of everyday life.

Across more than 100 award-winning properties around the world, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that, long after a guest has stayed with us, the experience stays with them.

Every day, we set the standard for rare and special luxury service, and we take pride in delivering excellence in the care and comfort of our guests.

Your role will be to ensure that The Ritz-Carlton “Gold Standards” are delivered gracefully and thoughtfully each day. These standards are the foundation of The Ritz-Carlton and what guide us to be better than the day before. Thanks to this culture, The Ritz-Carlton has earned a reputation as a global leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, including our Employee Promise, Credo, and Service Values.

Our promise to you: you will have the opportunity to feel proud of the work you do and the people you work with.

By joining The Ritz-Carlton, you become part of the Marriott International portfolio of brands.

Be where you can do your best work, find your purpose, belong to an amazing global team, and become the best version of yourself.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.