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Palma , ES
Sales Advisor (Palma de Mallorca)
ALOHAS · Palma , ES
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ALOHAS is more than a fashion brand: it’s a responsible shopping experience and an opportunity to take part in the fight against overproduction in the fashion industry.
Working at ALOHAS means being part of the innovation and growth of a Spanish start-up with a creative and proactive team, where communication flows and energy levels are high. It’s a demanding environment, but extremely rewarding, and we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.
We are passionate about what we do, and that passion shines through in our work.
THE ROLE
We are looking for a results-driven Sales Advisor for our brand-new store in Palma de Mallorca opening in February 2027 who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.
YOUR MISSION
Be the face of ALOHAS
- Represent the brand with energy, professionalism, and a deep understanding of our values.
- Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
- Stay informed on brand updates and best practices.
- Ensure the store is always clean, organized, and aligned with visual standards.
- Offer tailored service that builds trust and long-term relationships with clients.
- Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
- Engage with customers in a meaningful way to maximize conversion and satisfaction.
- Handle questions, returns, and service situations with efficiency and care.
- Support a seamless shopping experience across online and offline channels.
- Proactively work to achieve and exceed sales targets.
- Understand store KPIs and take ownership of your impact on performance.
- Use the clienteling system as a strategic lever to drive results and nurture client relationships.
- Support operational tasks that ensure smooth daily store operations.
- Identify opportunities to improve results, suggest ideas, and take action when needed.
- Monitor after-sales activity to ensure high client satisfaction and loyalty.
- Foster a positive and collaborative team spirit.
- Communicate regularly with teammates and management.
- Share feedback and knowledge to help the team grow.
- Assist with stock replenishment and inventories as needed.
- Proven experience in retail, ideally in a performance-focused environment
- Strong sales mindset and ability to meet and exceed targets
- Experience using clienteling or CRM tools to support client engagement and sales
- Customer-first attitude and excellent interpersonal skills
- Fluent in English and Spanish (any other language is a plus)
- Proactive, solution-oriented and eager to learn
- High level of integrity, motivation and team spirit
- A Culture of Freedom, Responsibility & Trust: We believe in autonomy, accountability, and mutual respect.
- Be an ambassador of the ALOHAS brand ✨.
- Exclusive Discounts 💯: Your family and friends benefit too!
- Growth & Happiness 🌈: Constructive feedback, ongoing learning, and support for your professional journey
- A Company with Soul:
- We live and breathe sustainability
- We support family-life balance, parenthood, gender equality, and diversity
About ALOHAS
- Learn more about on-demand
- Discover open roles
- Check out our website
- Follow us on Instagram