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11 d’abr.UiPath
Customer Success Manager
UiPath · Madrid, ES
Teletreball SaaS
Life at UiPath
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Your mission
UiPath is seeking a highly motivated and experienced Customer Success Manager to guide our customers through their post sales journeys and AI-powered transformation programs. The successful candidate will be a strategic thinker with a deep understanding of professional services, adoption strategies, organization change management, a track record of delivering impact to customers, and a passion for ensuring our customers achieve their desired outcomes.
This role requires a strong bias towards action, an ability to navigate ambiguity and leadership skills to drive results through other internal & external teams.
What You'll Do At UiPath
- Post-Sales Strategy: Own the customer’s overall adoption strategy, building & maintaining the customer’s comprehensive value delivery plan to achieve the stated objectives
- Post-Sales Account Management: Own, lead & orchestrate end-to-end adoption delivery, from planning to realization, coordinating across the various internal and external workstreams to ensure timely and successful implementation of automation solutions
- Value Fluency & Management: Understand and advise the customer on how best to define, deliver & realize value that aligns with their stated objectives
- Operational Excellence: Develop and maintain workstream plans, timelines, and deliverables, and ensure adherence to success milestones
- Client Engagement: Serve as the primary point of contact for clients, building and nurturing strong relationships. Understand client needs and requirements, collaborate with cross-functional teams to tailor success strategies accordingly
- Executive Client Relationship Management: Cultivate and sustain strategic relationships with key clients, becoming a trusted advisor on automation strategies
- Collaborate closely with clients to understand their strategic goals and tailor automation solutions to maximize business impact
- Operational & Technical Expertise: Possess an understanding of automation technologies and the operational, technical & change management best practices required to execute successfully and drive transformation
- Innovation and Thought Leadership: Stay abreast of industry trends, emerging technologies, and best practices in automation. Contribute to the development of thought leadership content and share insights with clients to drive innovation
- Team Collaboration: Collaborate with internal technical teams, sales, and other stakeholders to ensure a unified and customer-centric approach. Communicate client expectations and requirements to the adoption teams. Track and manage execution to plan
- Issue Resolution: Work closely with clients and internal teams to develop effective solutions to problems
- Extensive experience in customer success roles, with a proven track record of driving customer satisfaction, adoption, and retention
- Previous automation or automation centre of excellence experience would be advantageous
- Experience with professional services & attach motions for support/services
- Experience in a high-growth technology company, preferably in the SaaS or RPA space
- Strong leadership and team-building skills, with the ability to inspire and motivate cross-functional teams
- Excellent communication and interpersonal skills
- Data-driven mindset, with the ability to use data to make informed decisions and drive results
- Strategic thinking and the ability to develop and execute customer success strategies
- Bachelor's degree in business, technology, or a related field (MBA preferred)
- Fluent in Spanish and English - Portuguese is a high plus
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Desarrollador RPA (UiPath)
28 de gen.Serem
Desarrollador RPA (UiPath)
Serem · Barcelona, ES
Teletreball API REST
En Serem estamos comprometidos con diversos proyectos y queremos contar con los mejores profesionales del sector. Nos encontramos en la búsqueda de un/una Desarrollador RPA (UiPath) para contratación en cliente ubicado en Barcelona.
Se requiere:
Tareas a realizar:
• Diseñar, desarrollar y probar los flujos de trabajo de automatización.
• Desplegar los componentes.
• Apoyar la implementación de soluciones.
• Asegurar la calidad de la automatización.
Habilidades (must)
• 3+ años de experiencia con la herramienta UiPath
• UiPath Automation Developer Professional Certification (no obligatorio).
• Conocimiento de API REST
• Inglés fluent (B2-C1) obligatorio
Remoto 100%.
Si crees que cumples los requisitos y puedes encajar en el perfil no esperes más e ¡inscríbete en nuestra oferta!
Fomentamos un ambiente de trabajo multicultural e inclusivo, no discriminamos por edad, género o creencias; así como ofrecemos igualdad de oportunidades a todo el personal.
Desarrollamos nuestras actividades bajo los principios del cuidado del medioambiente, la sostenibilidad y la responsabilidad social corporativa; colaborando en proyectos de reforestación y sostenibilidad.
Apoyamos los 10 principios del Pacto Mundial y los 17 Objetivos de Desarrollo Sostenible, en materia de derechos humanos, condiciones laborales, medio ambiente y anticorrupción.
Los procesos de reclutamiento se desarrollan bajo altos estándares de calidad definiendo la incorporación en base a la experiencia y habilidades del candidato.
Somos una empresa española líder en servicios tecnológicos y atracción del talento presente en el mercado desde 1995. Contamos con más de 600 empleados en proyectos tanto nacionales como internacionales en sector TI.