This isn't your typical administrative role. They're looking for someone strategic who can help them build, organize, and optimize their operations as they scale.
What You'll Do:
Project & Process Implementation:
- Translate the CEO's vision into structured projects.
- Create project timelines and delegate tasks using PM tools like ClickUp.
- Track project status and follow up with the team to ensure timely completion.
- Develop and implement internal workflows (e.g., onboarding, campaign launches, content approvals).
- Document Standard Operating Procedures (SOPs) to turn ad-hoc tasks into repeatable playbooks.
- Research and evaluate new tools and software based on agency needs (e.g., PM tools, creative AI, CRM).
- Compare pricing, features, and integration compatibility.
- Recommend the best options with clear pros and cons.
- Set up trials, test functionality, and present findings to the team.
- Organize and maintain central documentation across platforms like Google Drive and Notion.
- Create essential templates for proposals, client reports, and creative briefs.
- Help implement systems for efficient task tracking, knowledge sharing, and meeting notes.
- Support seamless team onboarding, including account setup, document access, and introductory materials.
- Maintain accurate organizational charts, directories, and internal information.
- Schedule and manage agendas for team meetings.
- Track accountability on team tasks and priorities to keep everyone aligned.
- Help the CEO prioritize initiatives and break down big ideas into actionable next steps.
- Proactively drive forward projects that are in progress.
- Anticipate potential roadblocks and flag them before they become issues, ensuring smooth operations.
- A self-starter with a strong sense of accountability who thrives in a dynamic environment.
- A natural passion for and interest in luxury, fashion, apparel, and marketing the industries their clients operate in.
- Experience in a client-facing business or agency environment is a big plus.
- Proven ability to translate goals into concrete projects and manage workflows.
- Experience with project management tools (ClickUp experience is a plus!).
- Strong research and analytical skills for evaluating software and tools.
- Excellent organizational skills for building and maintaining internal systems.
- A proactive approach to problem-solving and anticipating needs.
- Exceptional communication and coordination skills.
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