Ofertas de empleo de Ingeniero/a de Soporte Técnico en Madrid

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Office

We are looking for an IT Support Engineer to join our team in Madrid!

Job Description

Context

As an IT Support Engineer, you'll be joining the CORE team in our Madrid office, a team that includes the CTO Deputy Manager, a Data Engineer, an IT Support Manager, and two developers (one senior, one junior).

Main missions : The CORE team assists with the support of all technical applications that do not always require coding. Ticket resolution (for all applications*):

• Customer configuration requests (new phone numbers, emails, fields, permissions, workflows, integrations with different tools, etc.)
• Technical support and troubleshooting (access issues, permission problems, platform bugs, misconfigurations, etc.)
• Delivering process and tool training to internal teams
• Continuously improving the knowledge base and support documentation
• Collaborating with internal teams to escalate complex problems
• Call-on duty one weekend per month
• Zoho (CRM, Flow, Docs, Forms…), Vonage (Telephony solution), ITSM Tools (GLPI), Google Workspace, Zapier, Paperform, and other Internal applications.
  
  

Outcomes

Outcome 1: Ensure efficient resolution of IT tickets across internal and external applications

• Respond fast and effectively to customer requests to quickly resolve technical issues.
• Keep customers informed in case of problem escalation needed
  
  

Outcome 2: Continuously improve IT support processes by identifying recurring issues and implementing practical solutions

• Analyze repetitive tickets and think about possible root solutions
• Propose and implement modifications to reduce the number of tickets received monthly
  
  

Outcome 3: Automate routine and repetitive IT support tasks to increase efficiency and free resources

• Identify routine IT tasks that could be automated
• Collaborate with the team to develop and deploy automation solutions
  
  

Profile

We Are Looking For Someone Who

• Has a real appetite for IT and new technologies.
• Is proactive, anticipating user needs and proposing process improvements
• Is autonomous and flexible
• Has an analytical mind
• Can easily adapt to changes
• Is enthusiastic and has a positive attitude
• Fluent in English (written and spoken), Spanish and French can be a plus
• Professional experience is not necessarily required, but we are looking for a high level of self- demanding profile with a thirst for learning.
  
  

Terms and conditions

• Type of contract: permanent contract
• Location: Madrid
• Range salary: depending on profile/ location
• Desired start date: July 2025
• Trial period: 6 month
  
  

Why Selectra?

• A company with a start-up spirit: dynamism and responsiveness are at the heart of our DNA, and we have a friendly working atmosphere;
• A truly international company: we have over 30 nationalities and ensure that you can talk to everyone by offering free language courses;
• You will be trained, supported, and empowered from the moment you arrive. At Selectra, we believe in learning by doing, while relying on a team present to help you progress;
• By joining Selectra, you become part of a multicultural and demanding environment, where quality and impact are at the core of everything we do;
• We care about your health and wellbeing:
• Access to private health insurance at preferential rates through Alan
• Discounted fitness subscription thanks to our partnership with Wellhub
• Fresh fruit delivery every week to the office
• Pluxee card (formerly Sodexo) for your meals, transport, or childcare expenses
• Mobility support : we assist you in your relocation if you change city or country
• Free language classes to better communicate with your international colleagues
  

Company Overview

Our mission : to make the world cheaper, greener, and simpler through our comparison, subscription, and management services for household contracts. Initially specialized in energy, Selectra has expanded to include internet, mobile, insurance, and banking subscriptions, becoming the go-to solution for consumers to manage all their subscriptions and recurring expenses in one place.

With over 2,200 employees, a revenue of 106 million euros in 2024, and a presence in 17 countries, Selectra is among the major high-growth European startups, recognized by the Financial Times and Les Echos.

We recruit humble, passionate, and expert talents, fostering a stimulating work environment where learning takes precedence over experience. At Selectra, we reject bureaucracy, unnecessary meetings, and any form of discomfort at work, to build a caring and effective culture that is essential to our success.

Recruitment process

• Step 1: Interview with the HR team
• Step 2: Recruitment test
• Step 3: Interview manager
  
  

Response to your application within 2 weeks maximum.

No consideration of gender, age, skin color, sexual orientation or other discriminatory reasons will interfere with the selection process at Selectra.

We inform you that the data concerning you are computerized and treated confidentially. Your data will be kept for up to three years after you have submitted your application. Only persons employed in the human resources department will be able to access your data for strictly internal purposes. You can access, correct or delete your data by contacting [email protected]

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada14 jun.

Organisation/Company: University of A CoruñaResearch Field: Biological sciencesTechnology: BiotechnologyResearcher Profile: First Stage Researcher (R1)Positions: Bachelor PositionsCountry: SpainApplication Deadline: 5 Jun 2025 - 15:00 (Europe/Brussels)Type of Contract: PermanentJob Status: Full-timeHours Per Week: 35Offer Starting Date: 1 Sep 2025Is the job funded through the EU Research Framework Programme?

NoReference Number: 2025/CP/100Is the Job related to staff position within a Research Infrastructure?

NoOffer DescriptionGrant/funding reference: Berce/2024-2028/LuisVarelaResearch line/Scientific-technical services: Role of hypothalamic astrocytes in the regulation of food intake.Working hours: Monday to Friday, from 9:30 a.M. to 2:00 p.M. and from 3:00 p.M. to 5:30 p.M. (35 hours per week).This contract is funded through the "BERCE PROGRAM FOR BENEFICIARIES OF RAMÓN Y Cajal GRANTS."The main tasks include:The hired person will join the FeMC group ("Feeding Circuits and Cancer Mechanisms") at CICA, under the supervision of Principal Investigator Dr. Luis Varela Fernández, conducting experiments for the research project and supporting laboratory organization and management.Specifically:- Maintenance and handling of primary cultures and cell lines.

Preparation of culture media, maintenance of cell stocks in liquid nitrogen.- Performing cell growth and viability assays, migration and invasion assays, using various inhibitors and drugs.- Use of cloning, mutagenesis, transfection/infection, and bacterial transformation techniques.

Gene silencing techniques (siRNA, shRNA, CRISPR) or overexpression.Assisting with orders, stock maintenance, reagent and material management, and database creation and maintenance.Note: The expected duration of the contract is from 01/09/2025 to 30/04/2026 due to funding limitations.Qualifications: Degree, licentiate, or equivalent in Life Sciences/Biomedicine.Additional InformationEligibility criteria include educational background, experience with molecular and cell biology techniques, research grants or awards, research stays, language proficiency, and personal interview performance.Application process: Submit application via UDC online services, including required documents, within five working days after the call is published.Supporting documentation includes identity proof, degree certificate, CV, and declaration of eligibility.For international candidates, contact ****** for application instructions.#J-18808-Ljbffr

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada5 jun.

Organisation/Company: University of A CoruñaResearch Field: Biological sciencesTechnology: BiotechnologyResearcher Profile: First Stage Researcher (R1)Positions: Bachelor PositionsCountry: SpainApplication Deadline: 5 Jun 2025 - 15:00 (Europe/Brussels)Type of Contract: PermanentJob Status: Full-timeHours Per Week: 35Offer Starting Date: 1 Sep 2025Is the job funded through the EU Research Framework Programme?

NoReference Number: 2025/CP/100Is the Job related to staff position within a Research Infrastructure?

NoOffer DescriptionGrant/funding reference: Berce/2024-2028/LuisVarelaResearch line/Scientific-technical services: Role of hypothalamic astrocytes in the regulation of food intake.Working hours: Monday to Friday, from 9:30 a.m. to 2:00 p.m. and from 3:00 p.m. to 5:30 p.m. (35 hours per week).This contract is funded through the "BERCE PROGRAM FOR BENEFICIARIES OF RAMÓN Y CAJAL GRANTS."The main tasks include:Joining the FeMC group ("Feeding Circuits and Cancer Mechanisms") at CICA, under the supervision of Principal Investigator Dr. Luis Varela Fernández.Conducting experiments related to the research project and supporting laboratory organization and management.Specific responsibilities:Maintenance and handling of primary cultures and cell lines, preparation of culture media, and storage of cell stocks in liquid nitrogen.Performing cell growth, viability, migration, and invasion assays using various inhibitors and drugs.Using cloning, mutagenesis, transfection/infection, bacterial transformation techniques, and gene silencing methods (siRNA, shRNA, CRISPR) or overexpression.Additional duties include assisting with orders, stock maintenance, reagent and material management, and database creation and maintenance.Note: The contract duration is expected from 01/09/2025 to 30/04/2026 due to grant funding limitations.Qualifications: Degree, licentiate, or equivalent in Life Sciences/Biomedicine.Additional InformationEligibility criteria include academic qualifications, experience with molecular/cell biology techniques, cell culture experience, research grants or awards, research stays or contracts over 6 months, English language proficiency, and personal interview performance.Applicants must submit a CV structured according to the specified criteria, including detailed task descriptions and durations, with all supporting documents in a single PDF.Application process: Submit applications via the UDC online service, including required documents, with a deadline five working days after the call publication.Support documentation required includes a copy of ID or passport, degree certificate (apostilled or legalized), CV, and a declaration of meeting the call requirements.For international candidates, contact ****** for application instructions.

#J-18808-Ljbffr

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada5 jun.

Organisation/Company: University of A CoruñaResearch Field: Biological sciencesTechnology: BiotechnologyResearcher Profile: First Stage Researcher (R1)Positions: Bachelor PositionsCountry: SpainApplication Deadline: 5 Jun 2025 - 15:00 (Europe/Brussels)Type of Contract: PermanentJob Status: Full-timeHours Per Week: 35Offer Starting Date: 1 Sep 2025Is the job funded through the EU Research Framework Programme?

NoReference Number: 2025/CP/100Is the Job related to staff position within a Research Infrastructure?

NoOffer DescriptionGrant/funding reference: Berce/2024-2028/LuisVarelaResearch line/Scientific-technical services: Role of hypothalamic astrocytes in the regulation of food intake.Working hours: Monday to Friday, from 9:30 a.m. to 2:00 p.m. and from 3:00 p.m. to 5:30 p.m. (35 hours per week).This contract is funded through the "BERCE PROGRAM FOR BENEFICIARIES OF RAMÓN Y CAJAL GRANTS."The main tasks include:Joining the FeMC group ("Feeding Circuits and Cancer Mechanisms") at CICA, under the supervision of Principal Investigator Dr. Luis Varela Fernández.Conducting experiments related to the research project and supporting laboratory organization and management.Specific responsibilities:Maintenance and handling of primary cultures and cell lines, preparation of culture media, and storage of cell stocks in liquid nitrogen.Performing cell growth, viability, migration, and invasion assays using various inhibitors and drugs.Using cloning, mutagenesis, transfection/infection, bacterial transformation techniques, and gene silencing methods (siRNA, shRNA, CRISPR) or overexpression.Additional duties include assisting with orders, stock maintenance, reagent and material management, and database creation and maintenance.Note: The contract duration is expected from 01/09/2025 to 30/04/2026 due to grant funding limitations.Qualifications: Degree, licentiate, or equivalent in Life Sciences/Biomedicine.Additional InformationEligibility criteria include academic qualifications, experience with molecular/cell biology techniques, cell culture experience, research grants or awards, research stays or contracts over 6 months, English language proficiency, and personal interview performance.Applicants must submit a CV structured according to the specified criteria, including detailed task descriptions and durations, with all supporting documents in a single PDF.Application process: Submit applications via the UDC online service, including required documents, with a deadline five working days after the call publication.Support documentation required includes a copy of ID or passport, degree certificate (apostilled or legalized), CV, and a declaration of meeting the call requirements.For international candidates, contact ****** for application instructions.

#J-18808-Ljbffr