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0ASPHALION
Madrid, ES
Office & IT Support (Helpdesk L1)
ASPHALION · Madrid, ES
. Office
Would you like to apply your technical knowledge while supporting the daily operations of a dynamic and growing office?
We are looking for a proactive, organized, and service-oriented person who can provide basic IT support to users while assisting with the day-to-day management of the office.
Main responsibilities:
IT Support (Helpdesk L1):
- Provide first-level technical support for users (hardware, software, and connectivity issues)
- Install, configure, and maintain computers, peripherals, and software.
- Record all maintenance and troubleshooting activities.
- Create and manage user accounts and access permissions.
- Assist the IT team with preventive maintenance and general support tasks.
- Stay up to date with new technologies and best practices in IT support.
Office Support:
- Receive and handle deliveries, mail, and packages.
- Manage office supplies and coordinate with vendors.
- Support the organization of meetings, visits, and internal events.
- Assist with basic administrative tasks and ensure smooth daily office operations.
- Act as a point of contact for general office needs and staff requests.
Requirements:
· CFGM in Sysadmin or similar
· Previous experience in office support, administrative roles, IT Support / Helpdesk
· Fluent in Spanish - English (B2+)
· Communication skills, customer contact. A good team player.
· Truckloads of motivation, positivity and enthusiasm
Why working at Asphalion?
🖋️Permanent contract.
📅 Flexible working schedule - Friday until 15.30h.
💻 Madrid Based – 100% in the office work.
⚙️ Wide variety of projects, new challenges and experiences.
↗️ Training and personal development program.
📚English lessons.
🤗 A professional, inclusive and high-performance work environment to develop your skills and grow your career. A great company culture built around Passion, Flexibility, Commitment, Quality & Companionship.
🌍A highly & dynamic working environment with employees from more than 15 nationalities.
🤸🏽Our people and their well-being are our priority: Physical, psychological and emotional well-being programme.
🌳 Internal activities & RSC Activitie
✅ Equal Opportunity Employer