Ofertes d'ocupació a osapiens

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

. React Javascript API Selenium REST SOAP Postman Office

Department: Customer Support

Location: Madrid

Description

As a Technical Support Engineer, you will be the first point of contact for customer queries regarding our mission-critical B2B application. Your role will be to ensure smooth issue resolution by analysing, troubleshooting, and coordinating technical solutions with internal teams. Through your expertise, you will help our customers maximise the value of our automation software. We foster a collaborative environment where continuous improvement is key, so we work together in the office at least three days per week.

Key Responsibilities

• Independently handle and evaluate customer inquiries via our support portal.
• Pre-analyse code and reproduce production issues to identify solutions.
• Coordinate troubleshooting and problem resolution with technical teams.
• Provide direct communication and updates to customers regarding feedback and status requests.
• Ensure high-quality service by proactively identifying and resolving technical challenges.
  
  

• Experience in 2nd level technical customer support (API support or similar).
• Familiarity with Request-Response Patterns (REST and/or SOAP) and relevant tools (Postman and/or Selenium).
• Excellent knowledge of React or JavaScript.
• Strong technical aptitude and enthusiasm for automation software.
• Customer-first mindset with a proactive approach to problem-solving and conflict resolution.
• Fluency in English (written and spoken).
• Ideally, you have experience working with regulatory frameworks such as CSRD or CCF.
  
  

• A purpose-driven mission with and for global industry pioneers in tackling complex challenges
• Room for creativity through collaborative teamwork and an open communication culture
• Flexibility and team bonding with our hybrid work options
• Fuel for your growth journey, both personally and professionally
• Sustainable mobility options, promoting eco-friendly commuting solutions
• Fun team events and outings with our global teams
• Inspiring workspaces in Madrid and beyond

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada31 d’ag.

API Agile Azure Git TypeScript DevOps QA .

Department: Business Partner Transparency

Location: Madrid

Description

As a Quality Engineer, you will play a key role in ensuring the stability, reliability, and performance of the Business Partner Transparency (BPT) product with the osapiens HUB platform. You’ll be responsible for designing, implementing, and executing both manual and automated testing strategies, working closely with development teams to drive a culture of quality from the ground up.

In This Role, You Will

• Analyze, define, and implement quality and testing strategies in alignment with product development.
• Develop, execute, and maintain automated test suites, covering end-to-end (E2E), UI, and API testing.
• Serve as a subject matter expert on quality assurance processes, tools, and best practices.
• Ensure that test documentation and reporting are clear, accurate, and actionable for development teams.
  
  

• Take full ownership of product quality and reliability, ensuring seamless performance across all features.
• Develop and maintain automated UI tests using TypeScript and Playwright to enhance frontend reliability.
• Design and execute API tests using Jest, ensuring robust backend validation.
• Work closely with development teams to identify, prevent, and resolve quality issues early in the development cycle.
• Lead test planning and risk assessments, ensuring that releases are stable, secure, and ready for production.
• Continuously improve QA processes, tools, and methodologies, helping to evolve our testing framework in an agile environment.
  
  

• Strong understanding of software testing principles and quality assurance best practices, with a sharp attention to detail in documentation and execution.
• Hands-on experience in web automation testing, preferably using Playwright with JavaScript/TypeScript.
• Experience in API testing and test automation, ideally with Jest or similar frameworks.
• Familiarity with CI/CD pipelines, test automation integration, and version control systems such as Azure DevOps or Git.
• Excellent problem-solving skills, with a proactive mindset to identify and improve quality gaps.
• Strong communication skills and a collaborative approach to working with developers and product teams.
• Fluent in English (C1+)
  
  

• A purpose-driven mission with and for global industry pioneers in tackling complex challenges
• Room for creativity through collaborative teamwork and an open communication culture
• Flexibility and team bonding with our hybrid work options
• Fuel for your growth journey, both personally and professionally
• Sustainable mobility options, promoting eco-friendly commuting solutions
• Fun team events and outings with our global teams
• Inspiring workspaces in Mannheim, Madrid and beyond