Ofertes d'ocupació a Vestas

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada6 de jul.

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Somos una empresa especializada en moda y comercio electrónico internacional, con una atención muy enfocada en la experiencia del cliente y en ofrecer un trato cercano, humano y resolutivo.

Creemos firmemente que una buena atención al cliente marca la diferencia y buscamos incorporar una persona que comparta esa misma visión, con sensibilidad hacia el cliente, capacidad organizativa y facilidad para gestionar diferentes tareas dentro de un entorno dinámico e internacional.

Buscamos una persona:

• Empática, resolutiva y organizada


• Con buena comunicación escrita y hablada


• Capaz de gestionar diferentes tareas al mismo tiempo


• Con sensibilidad hacia el cliente y orientación a ofrecer soluciones


• Con ganas de implicarse en una empresa cercana y en crecimiento

Tareas

• Atención al cliente por email y otros canales


• Gestión de incidencias y devoluciones


• Seguimiento de pedidos y transportes


• Asesoramiento de producto


• Coordinación con almacén y otros departamentos


• Tareas administrativas relacionadas con atención al cliente

Requisitos

• Español nativo o bilingüe


• Nivel alto de al menos un idioma europeo además del español.


• Mínimo 1 año de experiencia en atención al cliente (email, teléfono, chat, etc.)


• Conocimientos ofimáticos básicos/intermedios


• Buena capacidad de redacción y comunicación


• Capacidad de trabajo multitarea

Se valorará especialmente

• Experiencia previa en e-commerce


• Experiencia en atención al cliente internacional


• Conocimiento de otros idiomas


• Sensibilidad por la moda

Beneficios

• Formar parte de una empresa especializada y consolidada


• Ambiente cercano y dinámico


• Trabajo variado y no rutinario


• Aprendizaje continuo dentro del mundo e-commerce internacional


• Un equipo que realmente valora la atención al cliente como parte fundamental de la empresa

Si te gusta ayudar a las personas, comunicarte de forma cercana y formar parte de un proyecto donde el cliente es lo más importante, nos encantará conocerte.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada23 de maig

. Office Excel

Region MED > Customer Project Execution, MED > PMO Iberia

Vestas is the energy industry’s global partner on sustainable energy solutions. We design, manufacture, install, and service wind turbines across the globe, and with +157 GW of wind turbines in 88 countries, we have installed more wind power than anyone else.

The Department In the Project Management Office (PMO) for the Mediterranean region (MED), we support our Construction (CPX) colleagues with strategic Project Management activities. Our mission is to boost efficiency, meet key performance indicators (Revenue, Contribution Margin, and Cash-In), and create cost savings across a varied portfolio of wind energy projects.

The Role Reporting to the PMO Manager in Documentation and Digitization, you will not just "manage paperwork" you will be a vital link in the financial and operational chain. You will ensure that project milestones are met and documented correctly to trigger payments, directly impacting the project's cash flow.

Responsibilities

• Project Documentation & Compliance: Create and manage project structures in Meddocs. Ensure all contracts (TSA, AOM, Annexes) and "As Built" documentation are approved and available
• Financial & Quality Milestones: Follow up on quality documentation (FAT documents) to trigger contract payment milestones. Ensure compliance with Local Content requirements for specific Mediterranean countries
• Systems Support: Configure and provide user training for the Site App. Track VIUs and support component implementation in SAP
• Project Handover (HOTS): Prepare the "Hand Over to Service" (HOTS) packages, including warranty dates, first kWh, and coordinates
• Operational Analysis: Create and monitor Service Orders for Pre-Commissioning and Commissioning. Analyze cost and hour statistics, communicating findings to Project Managers and PMO Coordinators to ensure budget efficiency
  
  

Qualifications

• Previous experience in Technical Document Control or Project Support within Energy, EPC, Construction, or Oil & Gas sectors
• Proficiency in SAP (highly valued) and advanced knowledge of Microsoft Office (Excel)
• Familiarity with Document Management Systems (DMS)
• Knowledge of local legislation related to documentation risks
• Fluency in English is required (as you will operate in a global environment).
  
  

Competencies

• Methodical Approach: You understand that documentation is the key to "Cash-In" and financial success
• Data-fluent: You work well with digital tools and take pleasure in helping others learn or fix app-related problems
• Collaborative: You can effectively bridge the gap between site technicians, Project Managers, and the Shared Service Center (SSC)
• Attention to Detail: You have a high degree of organizational skill and a commitment to quality
  
  

What We Offer

Unique Hybrid Flexibility: Office-based in Madrid

Career Growth: An opportunity to shift from field-based work to directing operational strategy at a global control center

Vestas Benefits: Salary commensurate with experience, health insurance, life insurance, Paid Time Off (PTO), and meal allowance (cheque gourmet)

Performance Bonus: An annual 5% bonus tied to meeting Vestas' corporate objectives

At Vestas, we believe that diversity makes us stronger. If you have a disability and are interested in this opportunity, we would be happy to get to know you and adapt the selection process to your needs.

Our commitment to a fair hiring.

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

BEWARE – RECRUITMENT FRAUD

It has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, https://www.vestas.com/en/careers/our-recruitment-process

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.

Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.

With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.

Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.

To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.