Primary Details

Time Type: Full time



Worker Type: Employee

Overview

The General Manager for Spain leads the QBE business in the country, implementing QBE global and Insurance Division strategy in the local market. The GM is accountable for the country P&L, which is embedded within the European P&L, leads the local teams across all functions, and is the ultimate representative of the QBE brand in the local market. The role includes power of attorney and accountability for complying with local legal and regulatory requirements. The GM reports into the Director of Insurance Europe and is part of the European Management Committee (EMC).

Primary Responsibilities:

Implement QBE Strategy in the country:

• Contribute to the translation of the QBE vision into the European and local strategy and plan, actively seeking synergies with London and other countries in European Markets in order to ensure delivery of the business plan in line with market and shareholder expectations.
• Lead implementation of business change initiatives within the local entity, ensuring alignment with wider European strategy.
• Anticipate and keep up to date with market dynamics and industry developments to ensure practices and outputs are of a high standard, identify new opportunities and drive forward continuous improvement.
• Provide tactical direction and support to operational management, ensuring that people, resources and processes are aligned with business needs and fit for purpose.
• Oversee the monitoring and review of processes in order to identify improvements which will enhance efficiency and reflect latest developments and best practice.
• Act as a key Europe stakeholder to and active participant in all EMC meetings and discussions and represent the Europe region in all relevant internal European Operations and Insurance Division QBE forums, working closely with the other European management colleagues and EO functions.
  
  
  
  

Country P&L Owner:

• Formulate the country annual business plan, ensuring alignment with the European plan, monitoring progress and reporting regularly through submissions and at meetings in order to ensure effective delivery of objectives.
• Develop the portfolio in line with the financial and strategic European plan, ensuring retention and acquisition of desired business in line with wider strategy.
• Identify, develop and recommend new profitable initiatives for inclusion in the plan and the likely resources necessary to ensure successful delivery.
• Translate strategy into operational deliverables and provide tactical leadership and support to managers, facilitating effective planning, control and support mechanisms to achieve positive results for the business.
• Drive business performance through others, facilitating effective planning, control and support mechanisms to ensure delivery of the business plan and objectives.
• Ensure underwriting strategy is communicated, understood and implemented in order to deliver business growth.
• Deliver efficient, accurate and timely MI which supports informed decision making and enables effective action to be identified and implemented.
• Prepare an expense budget and actively manage it, ensuring effective finance controls are in place in order to identify issues/variances and any potential cost efficiencies and improvements.
• Manage, review and analyse performance in order to ensure business plan objectives for the local entity are on target and any issues identified in good time.
• Support the Executive Director, Europe in managing underwriting and non underwriting business activities and resources, to ensure successful delivery and achievement of European business goals.
  
  
  
  

Market Leader and ultimate representative of QBE in the country

• Build and develop strong relationships with key external stakeholders including customers, brokers, industry bodies and business partners in order to facilitate increased understanding, enhance co-operation and promote QBE’s reputation within the marketplace.
• Network internally and externally in order to learn from others; sharing knowledge and information to improve performance.
• Represent QBE’s interests with the press and internal and external groups and participate in local industry forums and other corporate activities, actively promoting the profile of QBE in the marketplace.
  
  
  
  

People Leader

• Establish clear accountabilities and authority levels for direct reports and build a strong culture of accountability and performance in order to ensure delivery of goals.
• Promote excellence through the attraction, continual development and retention of high quality workforce with the knowledge, skills and behaviours to deliver excellent outcomes and service
• Manage appointment, dismissal, performance management and reward of the management team to effectively manage resources within the function.
• Manage, resource, motivate, develop and focus the management team to ensure the required standards of performance and support the continuing personal and professional development of all team members.
• Provide leadership by fostering a culture of employee engagement and role modelling, encouraging and rewarding QBE values and maintaining a high level of personal and professional competence
• Actively undertake personal development to ensure up to date knowledge and skills.
  
  
  
  

Legal Responsibilities

• Represent the local entity in projects/initiatives to ensure local requirements are understood and successfully implemented.

• Manage compliance with QBE EO’s policy and procedures framework to ensure activities and resources are in line with best practice and meet all legal, regulatory and other required standards.
• Establish and maintain procedures for properly and promptly entering full details on EO systems of:
• underwriting, reinsurance and claims,
• cash flow and credit control,
• aggregate exposures,
• expenses,
• ensuring data and information provides an accurate picture of activity and supports robust analysis.
• Ensure that systems are implemented to produce reports which enable accurate monitoring of performance and provide informed analysis for board and other committees/groups.
  
  
  

Preferred Competencies/Skills

• Excellent management and leadership skills.
• Excellent problem solving and decision making skills.
• Ability to contribute to the development of strategy.
• Ability to negotiate, persuade and influence both directly and indirectly.
• Ability to initiate and critically evaluate proposals for change.
• Results orientated.
• Ability to manage internal and external relationships.
• Able to translate strategic vision into clear directions that motivate and engage.
• Initiatives and responds proactively to change.
• Excellent written and communication skills.
• Awareness of people management.
• Ability to navigate a matrix organization.
• Excellent team player and collaborative skills
  
  
  
  

Preferred Knowledge

• Comprehensive knowledge of statutory/regulatory and legal regime.
• Knowledge of underwriting and business processes and strategic planning.
• Subject matter expertise.
• Thorough understanding of relevant market and influencing factors.
  
  
  
  

Required Qualifications

Education:

• University Degree or equivalent experience
  
  
  
  

Experience:

• Industry Insurance Experience
• Local market recognition
• Cross country or International experience
• Team management
• Corporate background
  
  
  
  

Licenses/Certifications:

• English proficiency
  
  
  
  

QBE Cultural DNA

Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference.

We expect all employees to role model and inspire the right behaviours that link to our cultural elements:

• We are customer-focused
• We are technical experts
• We are inclusive
• We are fast-paced
• We are courageous
• We are accountable
• We are a team
  
  
  
  

All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

Global Disclaimer

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities, and governments. It provides clear guidance to help us to make good judgement calls.

Application Close Date: 23/05/2024 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.