Company Description

At Sharp Brains, we are a premier IT Services & Solutions Provider based in the UK, dedicated to delivering tailor-made solutions to meet your business's unique needs. We offer end-to-end IT solutions, including consultation and implementation, as well as on-demand and managed technical support available globally 24/7. Our mission is to deliver IT Services & Solutions globally, with a vision to be the most innovative IT Managed Services Provider. Our core values are trust, grow confidence, and expertise in a safe and simple way. With highly skilled teams and a global reach, we provide innovative solutions that adapt to evolving business needs.

Role Description

This is a full-time on-site role for an IT Support Engineer located in Salamanca. The IT Support Engineer will be responsible for providing technical support and troubleshooting, performing system administration tasks, and offering help desk support. Day-to-day tasks include responding to technical issues, maintaining IT infrastructure, and ensuring the seamless operation of IT systems.

Qualifications

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• Technical Support and Help Desk Support skills
• System Administration and Troubleshooting experience
• Information Technology expertise
• Excellent problem-solving and communication skills
• Ability to work independently and on-site in Sydney, NSW
• Relevant certifications such as CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or similar are a plus
• Bachelor's degree in Information Technology, Computer Science, or related field