Ofertes d'ocupació per a Conocimientos informáticos

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Inglés Aptitudes para la supervisión Trabajo en equipo Alemán Conocimientos informáticos Gestión del tiempo Motivación para el éxito Gestión de quejas

El Resort Hapimag Mas Nou se encuentra en el corazón de la Costa Brava y a sólo 7 Km en coche del pueblo de Platja d' Aro. El Resort cuenta con 190 apartamentos, Restaurante, Poolbar, zona Wellness, Supermercado, Piscina exterior, Piscina interior, Sauna y Mini Club.

Para este complejo buscamos una personalidad comprometida como

Recepcionista 100%Tus tareas:

Correspondencia con los clientes y gestión de reservas

Check-In / Check-Out

Apoyo y asesoramiento a nuestros huéspedes durante su estancia

Gestión independiente de la caja durante el turno

Cumplimiento de la normas de higiene y Seguridad Laboral

Preparación de la información al cliente y del programa semanal

Tu perfil:

Formación profesional completa en el sector de la hostelería

Al menos 1 año de experiencia

Muy buen conocimiento de los idiomas alemán, inglés y castellano

Te ofrecemos:

Remuneración en función del nivel de formación

Jornada intensiva sin turnos partidos

Dos días de descanso ininterrumpidos

Posibilidad de trabajar en otros Resorts de la cadena durante la temporada de invierno

Un entorno de trabajo familiar y un equipo que estará encantado de apoyarte

Posibilidad de desarrollo dentro de la empresa Hapimag

Contrato fijo discontinuo

Descuentos en vacaciones en uno de nuestros complejos Hapimag en todo el mundo

30% de descuento en servicios de restauración en nuestros complejos Hapimag de todo el mundo

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada8 de maig

Aptitudes de organización Comunicación Conocimientos informáticos Asistencia de administración Experiencia laboral Habilidades laborales Técnicas telefónicas profesionales

A unique opportunity to join our fast-growing tours business in an entry-level role.

Responsibilities

1. Support the logistics team as required to book hotels, transfers & restaurants
2. Support the logistics team to update tour itineraries
3. Creation of detailled tour itineraries with all the necessary information.
4. Manage the administration of tour cancellations, rescheduling, refunds & vouchers.
5. Make bike hire reservations with our suppliers
6. Answer the phone and adminsitrate enquiry forms
7. Respond to simple tour enquiries

Opportunities

1. Opportunity to work in the CRM on proactive sales tasks
2. Opportunity create sales proposals

Essential Skills & Experience

1. Exceptional organisational & time manangement skills
2. Computer literate with an ability to work across multiple systems.
3. Fluent in English & Spanish
4. Confident in taking phone calls
5. Aligned with Eat Sleep Cycle values.

Beneficial Skills & Experience

1. Speaking Catalan is a benefit
2. A background in hospitality & tourism is a benefit

To apply, email your CV and cover letter to [email protected]

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada7 de maig

Resolución de problemas Comunicación Experiencia del cliente Conocimientos informáticos Satisfacción del cliente Atención telefónica Habilidades sociales Comunicación interpersonal Experiencia del huésped Gestión de servicios para huéspedes

Are you looking for an excellent job opportunity? We are hiring a new Guest Experience Associate to get on board our team now!

About us

Nordic RentAway Spain is a small company based in Alicante, with property management, investment, and vacation home rental as our core services. Our company’s most popular service is property rental management. We have successfully hosted travelers on Costa Blanca since 2017 with one goal: creating the absolute best holiday experience for our guests. Our new colleague and team member will be just that: a guest experience perfectionist! You are passionate about turning moments into memories for our guests and ensuring that they have an exceptional holiday experience.

Candidate qualifications and profile

• Full professional proficiency in English and Spanish, other languages are a great advantage
• Customer service drive with outstanding communication and active listening skills
• Excellent problem-solving and multitasking skills
• Strong sense of responsibility and a professional presentation
• Be passionate about Costa Blanca and promoting sustainable tourism
• Relevant educational degree, and hospitality sector experience
• Hold a driver’s license and vehicle

CORE WORK ACTIVITIES

Exceptional Customer Service

• Provide services that are above and beyond for customer satisfaction and retention
• Monitor daily bookings and ensure assigned properties are prepared prior to check-in
• Prepare and inspect holiday homes prior and after guest stays
• Follow check-in and check-out procedures
• Ensure guests are properly greeted upon their arrival to our holiday homes
• Provide upscale guest service experiences for guests throughout their stay
• Manage day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis, inform guests of our services
• Respond to and handle guest problems and complaints effectively
• Provide immediate assistance to guests as requested
• Participate in the development and implementation of corrective action plans to improve guest satisfaction

Individual GOALS

• Improve service by understanding guest needs, providing guidance, and feedback
• Set a positive example for guest relations
• Display outstanding hospitality skills
• Empower co-workers to provide excellent customer service
• Strive to improve service performance

Guest Experience Team Membership

• Encourage and build mutual trust, respect, and cooperation among team members
• Demonstrate appropriate behaviors
• Understand employee positions well enough to perform duties in employees' absence
• Establish and maintain open, collaborative relationships with co-workers and ensure a healthy work-environment within the team

Maintaining Guest Experiences and Team Goals

• Develop specific goals and plans to prioritize, organize, and accomplish your work
• Handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
• Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of any property
• Intervene in any guest/employee situation as needed to insure the integrity of the company and properties is maintained, guest satisfaction is achieved, and employee well being is preserved

What we offer

International work environment

Full-Time, 40 hours/week: flexible schedule

Location: Hybrid, work from home and on-site in the Alicante Province

Entry salary: 1.500€ monthly net

Apply in two steps: 1) Through Linked-In, 2) E-mail your MOTIVATED LETTER to: [email protected]

We look forward to receiving your application!

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada29 d’abr.

Resolución de problemas Comunicación Conocimientos informáticos Facturacion Atención telefónica Gestión de reservas Espíritu de equipo Funciones de recepcionista Recepción Recepción telefónica

Hostal Sa Nansa nueva apertura en Tossa de Mar. 36 habitaciones. Necesitamos incorporar un/una recepcionista

Funciones:

Recepción de los clientes (Check-in, check-out, facturación), Atención al cliente (teléfono, correo)

Requisitos:

Experiencia en puestos similares

Idiomas (español/catalán e inglés o francés)

• Nivell d'experiència---
• Tipus de contracteFreelance
• Publicada27 d’abr.

Alimentación y bebidas Trabajo en equipo Comunicación Conocimientos informáticos Pensamiento crítico Habilidades sociales Multitarea Higiene de los alimentos Servicios de restauración

Se busca camarero/a para la temporada de verano a 12 horas semanales. 6 h los viernes y 6 horas los sábados.

El horario pasará a jornada completa a partir de junio.

Se valorará experiencia y que resida cerca del puesto de trabajo.