Ofertes d'ocupació a BizAway

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

. SaaS Salesforce Office

About BizAway

Here at BizAway, we Deliver the Future of Travel. 😎

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability 🌱, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. 🚀

We know that success comes from People and deserves to be recognized.👫Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture. If you like challenges and would love to be part of one of the fastest growing B2B scale-up then BizAway is the company you have been looking for. 🤩

We are looking for

We are looking for a driven and enthusiastic Spanish speaking Clients Specialists (m/w/d), who desires to contribute to the growth and success of our Customer Success Team.

Your role in BizAway

• Support clients through onboarding, ramp-up, renewal, and upsell processes at scale.
• Engage clients via calls, email campaigns, webinars, group trainings, and digital playbooks to ensure adoption.
• Proactively identify clients at risk of non-renewal and take steps to retain them.
• Spot upsell opportunities and route them into structured plays (e.g. additional departments, new features).
• Use dashboards and Salesforce to monitor client health and ensure full portfolio coverage.
• Collaborate with Support, Product, and Service teams to resolve issues and represent the voice of small. clients Continuously suggest and test automation and process improvements to deliver success at scale.
  
  

• Experience in Customer Success, Account Management, or Customer Support (B2B preferred).
• Strong interest in automation, digital tools, and scalable processes.
• Ability to manage multiple tasks and accounts efficiently.
• Excellent communication skills, both written and verbal.
• Proficiency with CRM tools (Salesforce preferred).
• NATIVE Spanish and EXCELLENT English. Any other language is a big plus.
  
  

• Experience working with a large volume of smaller B2B clients.
• Background in SaaS, Travel Tech, or scale-up environments.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada20 de des.

. SaaS Salesforce Office

About BizAway

Here at BizAway, we Deliver the Future of Travel. 😎

We are a solid international company with strong ambitions and great expertise. With a focus on

sustainability 🌱, on a daily basis we support companies enabling them to improve their travel

management through our constantly evolving services and solutions, always characterized by our

tech attitude and smart and innovative processes. 🚀

We know that success comes from People and deserves to be recognized.👫Proactivity and

Reliability, Kindful collaboration and communication are the core values of our Solution Culture.

If you like challenges and would love to be part of one of the fastest growing B2B scale-up then

BizAway is the company you have been looking for. 🤩

We are looking for

We are looking for a driven and enthusiastic Customer Success Operations Associate - Internship (m/w/d), who desires to contribute to the growth and success of our Customer Success Team.

This is a position for someone who is detail-oriented, process-driven and analytical. You will play a key role in supporting both the Implementation Specialists and the Customer Success team by executing platform maintenance tasks, performing data hygiene activities and coordinating internal operations related to ticket and report management.

This role is crucial in ensuring smooth technical onboarding for new clients, ongoing platform support for existing ones, and efficient internal workflow within the team.

Your role in BizAway

• Execute platform setup and operational tasks on the BizAway (e.g., user imports, group updates).
• Support Implementation Specialists with technical onboarding activities.
• Assist the Customer Success team with operational and technical tasks.
• Perform data maintenance activities to ensure excellent data quality in CRM and customer reports.
• Extract and organize data to support internal reporting and product-related analysis.
• Manage and triage internal support tickets to ensure timely resolution and proper assignment.
  
  

• Excellent oral and written English communication skills are required. Other languages are a plus.
• Basic Excel/or Google Sheets knowledge (e.g., filtering, pivot tables, basic formulas).
• Strong organizational skills and ability to structure, clean, and manage data efficiently.
• Hunger: You are not afraid of challenges, and you are eager to raise the bar every day.
• Proactivity: You actively propose value-creating solutions and are not afraid of mistakes.
• Flexibility: You are comfortable working in a fast-changing environment with few certainties.
  
  

• Familiarity with CRM and ticketing systems (e.g., Salesforce, Zendesk) .
• Previous experience or interest in SAAS Sales/Business Travel/Start-ups.