Ofertes d'ocupació a Christian Dior Couture

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada24 d’abr.

Agile Office

Posizione

About Christian Dior Couture

House of Dreams, House of Talents.

“Whatever you do — for work or pleasure — do it with passion! Live with passion!”* Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. “Fabric is the sole vehicle of our dreams (...). Fashion, in short, comes from a dream and the dream is an escape from reality,” he wrote in his book Je suis couturier**. Over the course of his collections, Monsieur Dior became the master of his muses’ happiness.

Rich in exceptional heritage, with a community of more than 7 000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever. With a presence in more than 40 countries, we transmit our savoir-faire, audacity and excellence through the passion and creativity of our people. Our Maison is a sustainable destination to Grow, Dare & Succeed. Join us and shape your future in a Joyful, Sincere & Generous environment where we blossom & deliver Excellence with determination, courage & Optimism.

• The Little Dictionary of Fashion
• Published in English as Talking About Fashion
  
  

PURPOSE OF THE JOB

We are looking for a Sales Assistant to join our amazing team at Christian Dior Couture in Barcelona

As Dior Ambassador, the Sales Assistant’s responsibility is to contribute to the brand sales growth in the store, represent the brand values and be active in outstanding customer service.

Responsabilità del lavoro

YOUR IMPACT

You can implement valuable actions and strategies covering the following areas of responsibilities:

SALES

• Achieve sales objectives through the effective use of sales techniques
• Demonstrate strong product expertise, engage clients through the details and stories of our products
• Know the daily objectives and Key Performance Indicators (KPI)
• Identify customer expectations and advise them on products as well as add-on sales
• Provide a retail ceremony to all customers and go to an extra mile
• Understand how to handle customer database and clienteling
  
  

MANAGEMENT OF THE RELATIONSHIP WITH CLIENTS

• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
• Develop local and international client book with the ability to recruit and develop top clients,
• Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client
  
  

BACK-OFFICE SUPPORT

• Contribute to product reception, quality control before sale, and update the stock after sales, when necessary
• Elaborate and supervise product feedback
• Preparation of a delivery and of the essential elements for the products’ packaging and wrapping.
  
  

Profilo

Requirements

WHAT YOU CAN BRING

• Preferred Experience of 2/3 years in fashion and luxury boutiques.
• Knowledge of the products and the selling techniques.
• University education or a Fashion school degree.
• Chinese mandatory (other languages are a plus).
• Office 360 and other basic knowledge of digital software.
  
  

Soft & Interpersonal Skills

• Ambition to grow in luxury retail and take upon different challenges and new responsibilities
• Positive and kind attitude
• Team-working attitude
• Committed, flexible and willing to learn
• Strong drive for business results with a passion for creativity, fashion and the Maison.
• Working by objectives and time management skills in a fast-paced environment.
• Strong communication skills, empathy, and agile mindset
• Ability to develop lasting relationships with people through strong communication.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada17 d’abr.

Excel Photoshop PowerPoint Word

Poste

House of Dreams, House of Talents

“Whatever you do — for work or pleasure — do it with passion! Live with passion!”* Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. “Fabric is the sole vehicle of our dreams (...). Fashion, in short, comes from a dream and the dream is an escape from reality,” he wrote in his book Je suis couturier**. Over the course of his collections, Monsieur Dior became the master of his muses’ happiness.

Rich in exceptional heritage, with a community of more than 7 000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever. With a presence in more than 40 countries, we transmit our savoir-faire, audacity and excellence through the passion and creativity of our people. Our Maison is a sustainable destination to Grow, Dare & Succeed. Join us and shape your future in a Joyful, Sincere & Generous environment where we blossom & deliver Excellence with determination, courage & Optimism.

• The Little Dictionary of Fashion
• Published in English as Talking About Fashion
  
  

Job Title: Area Visual Merchandiser

Reporting line: Hierarchical, Store Manager- Functionally, VM Manager Country

Department Description

South Europe retail zone is based in Milan, and covers retail operations for all the stores of Christian Dior Couture in 8 countries: Italy, Spain, Portugal, Morocco, Greece, Cyprus and Turkey

Directly reporting in terms of functions to the Zone VM Manager and hierarchically to their base boutique Store Manager, the Area Visual Merchandiser is responsible for implementing and maintaining the VM global strategy in a defined area. Is the point of reference for the VM in-store, supporting, guiding and training them to achieve their objectives. The base boutique will be in Barcelona.

Missions

Key Responsibilities

VM activities

Image

• Ensure the Maison image standards are well implemented in all the boutiques in the area.
• Oversee the in-store client experience guaranteeing good lighting, music, videos and decoration elements on a day-to-day basis.
  
  

Planning & Operations

• Manage store windows set-ups and collection launches in all the boutiques in the area to be in line with the VM and Merchandising Calendar.
• Collaborate with internal stakeholders (Retail, Operations, Merchandising and Marketing/Events) to ensure VM high-level execution.
• Collaborate with external suppliers ensuring the brand standards expectations.
• Coordinate the in-store VMs in the area for all the daily VM activities.
• Manage the VM props organization and inventories for all the boutiques in the area ensuring the good condition of these materials and informing any possible needs to the Zone VM Manager.
  
  

Communication

• Provide qualitative feedback based on the central VM guidelines to the in-store VMs after any set-up.
• Use Photo-reporting as the main communication channel. Ensuring high-quality photos, respecting the timing and implementing any changes if needed after feedback.
• Be the link between the boutiques Retail Teams and the Zone VM Manager.
  
  

Business perspective

• Plan product rotations in accordance with each boutique needs to maximize the sales, always ensuring alignment with central guidelines.
• Be familiar with the performance of the boutiques in the area, monitoring closely the sell-through per collection and universe.
  
  

Training

• Provide continuous training to the VMs in the related area following the inputs and the updates coming from central VM department.
• Work on a plan to ensure the engagement of the Retail Teams on the day-to-day image standards maintenance.
  
  

Profil

Min 5- years’ experience in a company with international exposure

English as first business language; other languages are considered a plus.

Good proficiency in Excel, Word, PowerPoint; knowledge of Adobe pack (notably Photoshop) is a plus

Flexibility regarding working schedule when required (such as late nights and weekends)

Availability for business travels

Entrepreneurial spirit

Creativity with interest in fashion, design and art

People oriented

Time management and organizational skills

The company Christian Dior Couture is committed to the respect of the privacy of each of his Talent. For any question concerning the protection of your personal data from Dior, please contact us at the following address: [email protected]

Encouraging inclusion and diversity in all its forms, Christian Dior Couture has been committed since its creation to its employees being able to be themselves and to be accepted in all their uniqueness within the Maison.