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0Christian Dior Couture
Barcelona, ES
Sales Assistant Intern
Christian Dior Couture · Barcelona, ES
. Office
We are looking for a Sales Assistant Internship to join our amazing team at Christian Dior Couture.
As a member of our team, you will learn and acquire the right abilities to be responsible for excellent customer care and service quality according to our current standards. You are the Ambassador of the Maison Christian Dior and you can make every customer feel welcomed and cherished on an exclusive level.
YOUR IMPACT
Growing your career as a Intern Sales Assistant is a fantastic opportunity to develop critical skills. You can support the Store Manager and the boutique team in the following activities:
- Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI).
- Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through e-communication.
- Assist in developing local and international Client Book with the ability to recruit and develop top clients.
- Learn stories of our product and engage clients through product knowledge and details
- Problem-solving in partnership with the team to ensure that each client issue is properly resolved to the benefit of the business and the client.
- Participation in the maintenance of the boutique order through the cleaning and reorganizing of the Boutique and the fitting rooms and the control of the product exposition.
- Back-office activity with preparation of a delivery and of the essential elements for the products packaging and wrapping.
WHAT YOU CAN BRING
Requirements:
- Must be able to sign a 6-month internship agreement through an official University.
- Interest and preferably experience in the retail and/or service field.
- University education or a Fashion school degree.
- English (C1-C2) + other languages are a plus.
- Office 360 and other basic knowledge of digital software.
Soft & Interpersonal skills:
- A desire to develop a career in luxury retail.
- Positive and kind attitude.
- Strong interpersonal and communication skills.
- Team-working attitude.
- Gentle communication and behavior with the colleagues.
- Committed, flexible and willing to learn.
Christian Dior Couture
Madrid, ES
Sales Assistant - Contrato formativo (1 año)
Christian Dior Couture · Madrid, ES
. Agile Office
Position
About Christian Dior Couture
House of Dreams, House of Talents.
“Whatever you do — for work or pleasure — do it with passion! Live with passion!”* Christian Dior
Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. “Fabric is the sole vehicle of our dreams (...). Fashion, in short, comes from a dream and the dream is an escape from reality,” he wrote in his book Je suis couturier**. Over the course of his collections, Monsieur Dior became the master of his muses’ happiness.
Rich in exceptional heritage, with a community of more than 7 000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever. With a presence in more than 40 countries, we transmit our savoir-faire, audacity and excellence through the passion and creativity of our people. Our Maison is a sustainable destination to Grow, Dare & Succeed. Join us and shape your future in a Joyful, Sincere & Generous environment where we blossom & deliver Excellence with determination, courage & Optimism.
- The Little Dictionary of Fashion
- Published in English as Talking About Fashion
We are looking for a Sales Assistant (Contrato Formativo para la Obtención de la Práctica Profesional) to join our amazing team at Christian Dior Couture in Madrid at El Corte Ingles Castellana.
As Dior Ambassador, the Sales Assistant’s responsibility is to contribute to the brand sales growth in the store, represent the brand values and be active in outstanding customer service.
Job responsibilities
YOUR IMPACT
You can implement valuable actions and strategies covering the following areas of responsibilities:
SALES
- Achieve sales objectives through the effective use of sales techniques
- Demonstrate strong product expertise, engage clients through the details and stories of our products
- Know the daily objectives and Key Performance Indicators (KPI)
- Identify customer expectations and advise them on products as well as add-on sales
- Provide a retail ceremony to all customers and go to an extra mile
- Understand how to handle customer database and clienteling
- Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
- Develop local and international client book with the ability to recruit and develop top clients
- Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client
- Contribute to product reception, quality control before sale, and update the stock after sales, when necessary
- Elaborate and supervise product feedback
- Preparation of a delivery and of the essential elements for the products’ packaging and wrapping.
Requirements
WHAT YOU CAN BRING
- Candidates must meet the legal requirements to sign a “Contrato Formativo para la Obtención de la Práctica Profesional”
- Preferred Experience of 1/2 years in fashion and luxury boutiques.
- Knowledge of selling techniques.
- English is mandatory.
- Office 360 and other basic knowledge of digital software.
- Ambition to grow in luxury retail and take upon different challenges and new responsibilities
- Positive and kind attitude
- Team-working attitude
- Committed, flexible and willing to learn
- Strong drive for business results with a passion for creativity, fashion and the Maison.
- Working by objectives and time management skills in a fast-paced environment.
- Strong communication skills, empathy, and agile mindset
- Ability to develop lasting relationships with people through strong communication.