Ofertes d'ocupació a Concentrix Limited Company

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada10 d’ag.

Apply Now

Job Title

Customer Service Representative (Italian & Spanish - speaking) - On-site - Sport Clothing Industry AM03

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Customer Service Representative on our team, you will:

• Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users’ demands
• Log call details onto call management systems and provide response and resolution within SLA
• Maintain service and product knowledge and expertise associated with applications specific to individual customers
• Ensure contractual SLA is maintained
  
  

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix Is a Great Match If You

• Are proficient or bilingual in Italian and advanced in Spanish and in English
• Have good disposition to work in a customer service environment
• Have customer care skills – ability to listen to and understand the customers’ need
• Can take ownership of, and progress calls to resolution or to escalate call to resolution
  
  

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s In It For You

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

• Full-time 39 hours/week, temporary contract: Monday to Friday from 9:00 to 18:00
• Salary 18,978 euros gross/year + up to 2,400 euros gross/year in bonus
• Central location in Barcelona
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses
  
  

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1622320

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements

English, Italian (Required), Spanish

Time Type

Full time2026-02-20

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada10 d’ag.

Excel Office Outlook PowerPoint Word

Apply Now

Job Title

Account Manager (French-speaking) - Hybrid - Hospitality Industry RH01

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as an Account Manager in Malaga (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Hospitality Industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As An Account Manager On Our Team, You Will

• Use CRM to contact, qualify accounts and generate opportunities
• Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed)
• Update CRM with all communication and as per standards expected.
• Follow up on accounts and ensure regular communication is maintained.
• Participate in sales activities (call storms, industry focus, hotel focus etc.)
• Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels
• Have an upselling approach when dealing with clients.
• Provide chain wide discounts based on client requirements and follow up on usage by client
• Offer alternative solutions upon no availability of hotels
• Assist with business travel queries as well as individual queries when required
• Work on external lists when required on other platforms as provide
  
  

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix Is a Great Match If You

• Are bilingual or proficient in French with advanced English level
• Have great organization and communication skills
• Have positive work attitude
• Have experience in using office programs (Word, Excel, Outlook, PowerPoint)
• Have sales background
• Have hospitality background (beneficial but not mandatory)
• Have experience in using CRMs (beneficial but not mandatory)
• Share our values of commitment, unity, integrity, recognition, and WOW
  
  

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s In It For You

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

• Full-time 39 hours/week permanent contract: Monday - Friday from 9:00 to 18.00
• Salary 20.000 euros gross/year + up to 4.000 euros gross/ in bonus, private medical insurance
• Great office location in Malaga
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses
  
  

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1630615

Location:

ESP Benalmádena Costa - Plaza Solymar, C.C. Benalmar Local 12

Language Requirements

English, French (Required)

Time Type

Full time2025-07-07

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 d’ag.

Apply Now

Job Title

Asesor de Servicio al Cliente - Mercado Español LC01

Job Description

Atender y gestionar consultas relativas a cualquier programa de Becas y Obra Social de La Caixa.

Experimenta una carrera que redefine reglas del juego

¿Listo para dar el siguiente gran paso? Somos el líder mundial en tecnología y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas día a día- a mejorar sus negocios con tecnología y soluciones integradas, en más de 70 países.

Si buscas crecer, como Asesor de Servicio al Cliente en Barcelona (presencial), formarás parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnología, finanzas, viajes, moda, sanidad y mucho más.

Crecimiento profesional y desarrollo personal

Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar «amigos para toda la vida» al mismo tiempo. Te daremos toda la formación, las tecnologías más avanzadas y el apoyo continuo que necesitará para triunfar.

Lo que harás en este puesto

En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.

Como Asesor de Servicio al Cliente en nuestro equipo, deberás:

• Atender y gestionar por teléfono y correo electrónico las consultas relativas a cualquier programa de Obra Social de nuestro cliente
• Registrar los detalles de los contactos en los sistemas de gestión de contacto para proporcionar una respuesta y una resolución dentro del SLA
• Mantener el conocimiento del servicio y del producto y la habilidad asociada a las aplicaciones específicas para los clientes individuales
• Trabajar con los Supervisores/Coordinadores sobre proyectos específicos donde sea necesario
  
  

Tus competencias

Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de orígenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los demás e ir un paso más allá del WOW para nuestros clientes encajará perfectamente con lo que hacemos y lo que somos.

Formaremos Un Buen Equipo Si Tú Tienes

• Un nivel bilingüe de xxx
• Experiencia en atención al cliente y recepción de consultas
• Empatía y ganas de trabajar y aprender en un entorno dinámico
• Muy buenas dotes comunicativas y organizativas
• Flexibilidad y proactividad y eres una persona responsable, ágil, entusiasta, amable, orientada a cliente y sensibilizado con el medio ambiente y la ecología.
  
  

Sera Un Plus Si Tu

• Conoces el mundo universitario y científico (que sea capaz de conocer documentación oficial relativa a títulos, sistema de créditos, etc.)
  
  

¿No cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y auténtico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripción del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea éste o un puesto futuro.

Lo que ofrecemos

Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el éxito a largo plazo de nuestros equipos, nuestros clientes y de TI.

En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida único:

• Contrato de 39h con horario de Lunes a Viernes de 9:00 a 18:00
• Oficina en una ubicación excelente en Barcelona
• Salario: 18900 euros brutos + hasta 720 euros brutos en bonus al año
• Bonificación por recomendación
• Formación completa y remunerada, sobre la empresa y el proyecto en el que trabajarás
• Programa de desarrollo profesional y cursos especializados
  
  

Experimenta tu mejor versión

En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.

Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qué más de 440.000 game-changers alrededor del mundo consideran a Concentrix su «empleador preferido».

Ofrecemos igualdad de oportunidades de empleo

Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminación y acoso. Todas nuestras prácticas de contratación se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de género, la edad, la religión, el origen étnico, la situación familiar o parental o cualquier otra clasificación protegida por la legislación nacional aplicable.

R1643224

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements

Catalan, English (Required), Spanish (Required)

Time Type

Full time2025-08-30

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now