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Madrid, ES
Consultant - Service Operations
McKinsey & Company · Madrid, ES
Agile Office
Who You'll Work With
You will be based in one of our European offices as part of our Operations Practice.
Our Operations Practice assists our clients in solving complex operational challenges. Blending strategic thinking with hands-on practicality, our teams of consultants and experts work to develop and implement operational strategies that solve our clients’ most pressing problems.
McKinsey’s Service Operations service line is part of our Operations Practice. It helps clients create and execute service strategies that lead to competitive advantage, an improved customer experience, higher effectiveness and quality of work, and measurable bottom-line impact.
The service areas we work in range from end-customer services (e.g., call centers and field services) to internal back-office operations (e.g., in IT, HR, and Finance). In each of these areas, we help our clients enhance their productivity and set them up for the future, which, in many cases, leads to the longer-term transformation of the operating model (including structures, processes, technology, and people).
When you join McKinsey as a Consultant, you join a firm that will challenge you and invest heavily in your professional development. You will have the opportunity to work in dynamic teams and help leading global organizations solve some of their most challenging and complex problems.
Your Impact
You will play an active role in problem-solving for clients, including identifying issues, forming hypotheses, designing and conducting analyses, and synthesizing conclusions into recommendations.
You will shape clients’ digital agendas and lead them toward next-generation operational models—digitally transforming end-to-end journeys using advanced analytics, intelligent automation, GenAI, and agile methodologies in service-oriented industries. Additionally, you will assist our client teams in developing strategies and technology roadmaps for implementing processes and operating systems that support applications connected to digital service operations.
As part of your role, you will help clients imagine and implement the future of service delivery—where AI, GenAI, and agentic technologies are reshaping how services are designed, delivered, and scaled.
You will work with cross-functional teams to explore AI-native operating models, integrate intelligent agents into service ecosystems, and help client’s future-proof their service strategies by embedding emerging technologies across front- and back-office operations.
While hands-on experience in these areas is a plus, what matters most is your ability to think ahead, connect technology to business outcomes, and inspire bold change.
You will also gain new skills and build on the strengths you bring to the firm. You will receive exceptional training, frequent coaching, and ongoing mentoring from colleagues and senior leaders on your teams.
As part of our two-year Operations Excellence Program (OEP), you will work on client engagements in the same way as any other McKinsey consultant. You will gain leading edge operations and consultancy skills, primarily through on-the-job coaching, which will be complemented by the OEP’s structured capability-building program.
We view the OEP position as the start of a rewarding, challenging and highly flexible career with McKinsey and the Operations practice. During your first few years with the firm, you will serve as a junior practice specialist on multiple client engagements and work with a number of colleagues and clients in a range of industry and operations service lines. You will acquire the necessary knowledge and expertise to help companies achieve excellence in their operations.
Along with other members of the OEP community, you will dedicate many days to functional training and knowledge development under the leadership of our operations experts. You will follow a curriculum based on operations excellence themes and will receive advanced training in one of six specific areas of operations manufacturing, product development, purchasing, service operations, supply chain management, or capital excellence.
Upon completion of the program, successful consultants will join our global group of leading experts in operational excellence. We already have OEP graduates working at all levels of the firm from associate to partner.
Your application should be in English and include your CV and your transcripts (high school, university, etc.), indicating all relevant grades.
OPS2024
Your Qualifications and Skills
- Master’s degree and exceptional academic performance
- Initial experience or strong interest in AI-powered service innovation, including digital solutions, robotics, and emerging technologies such as Generative AI, intelligent agents, and AI-native service models—ideally in banking, insurance, software, or consulting contexts
- Proven record of leadership in a work setting and/or through extracurricular activities
- Mobility and enthusiasm for taking on European assignments during the work week
- Exceptional analytical and quantitative problem-solving skills
- Ability to communicate complex ideas effectively, both verbally and in writing, in English and local office language
McKinsey & Company
Madrid, ES
Consultant - Product Development
McKinsey & Company · Madrid, ES
Office
Who You'll Work With
You will be based in one of our European offices as part of our Operations Practice.
Our Operations Practice assists our clients in solving complex operational challenges. Blending strategic thinking with hands-on practicality, our teams of consultants and experts work to develop and implement operational strategies that solve our clients’ most critical problems.
McKinsey’s Product Development service line is committed to helping clients develop products that fit market needs, produce attractive margins, provide platforms for add-on offerings, and enhance the reputation of brands for future business growth. Our work in product development includes developing, defining, and implementing strategies that help clients make lasting improvements to their innovation and business performance.
When you join McKinsey as a Junior Consultant, you join a firm that will challenge you and invest heavily in your professional development. You will have the opportunity to work in teams and help the best organizations in the world solve some of their most difficult problems.
Your Impact
You will play an active role in problem solving for clients including identifying issues, forming hypotheses, designing, and conducting analyses, and synthesizing conclusions into recommendations.
As part of our two-year Operations Excellence Program (OEP), you will work on client engagements in the same way as any other McKinsey consultant. You will gain leading edge operations and consultancy skills, primarily through on-the-job coaching, which will be complemented by the OEP’s structured capability-building program.
We view the OEP position as the start of a rewarding, challenging and highly flexible career with McKinsey and the Operations practice. During your first few years with the firm, you will serve as a junior practice specialist on multiple client engagements and work with a number of colleagues and clients in a range of industry and operations service lines. You will acquire the necessary knowledge and expertise to help companies achieve excellence in their operations.
Along with other members of the OEP community, you will dedicate many days to functional training and knowledge development under the leadership of our operations experts. You will follow a curriculum based on operations excellence themes and will receive advanced training in one of six specific areas of operations manufacturing, product development, purchasing, service operations, supply chain management, or capital excellence.
Upon completion of the program, successful consultants will join our global group of leading experts in operational excellence. We already have OEP graduates working at all levels of the firm from associate to partner.
Your application should be in English and include your CV and your transcripts (high school, university, etc.), indicating all relevant grades.
OPS2024
Your Qualifications and Skills
- Master’s degree and exceptional academics required
- Initial experience in product development (e.g., product optimization/value analysis, leading R&D projects, technical supplier management)
- Proven record of leadership in a work setting and/or through extracurricular activities
- Mobility and enthusiasm for taking on European assignments during the work week
- Exceptional analytical and quantitative problem-solving skills
- Ability to communicate complex ideas effectively, both verbally and in writing, in English and local office language
Business Analyst Intern - Private Equity
9 de febr.McKinsey & Company
Madrid, ES
Business Analyst Intern - Private Equity
McKinsey & Company · Madrid, ES
Office
Who You'll Work With
You will be based in our Madrid office as part of our Private Equity & Principal Investors (PEPI) practice. Our practice is the world’s leading advisor to the PEPI industry and a high growth area for the firm, working with many of the most significant global and local private investors and their portfolio companies.
You will work in teams and directly with our clients. You will also work with the wider McKinsey network including a range of experts in the firm, from industry and functional experts to data scientists to researchers to software and app designers.
McKinsey believes in strengths-based development and coaching, and you’ll receive frequent mentoring from colleagues. This will include a senior colleague from your office or practice who will help you grow and achieve your career goals. When you join McKinsey, you are joining a firm whose culture is distinctive and inclusive. We will accelerate your development as a leader to create positive, enduring change in the world.
Your Impact
You will work in a team to support private investor clients and their portfolio companies throughout the deal lifecycle including diligence, value creation topics and exit support.
In this role, you will have the opportunity to assess and identify market attractiveness, provide targeted information and specialized financial analysis on potential acquisitions as well as prepare and deliver high-impact communication of your synthesized findings. You will also have the opportunity to work directly with portfolio companies on their value creation agenda, spanning a diverse set of topics as well as be a subject matter expert on topics related to our service to investors. You will be recognized as a valuable resource of experience, information and expertise both inside the firm and by our clients.
You will receive training on how to better structure ambiguous problems and take action to solve them as well as synthesize clear takeaways and recommendations from complex information, using both qualitative and quantitative method. You will work effectively with diverse teams to come up with the best solution and move people and organizations to act. You will establish trust-based relationships with clients to better-serve their organizations, communicate effectively with all audiences including senior leaders and develop your leadership style, leveraging your own passions, strengths and personal values.
During your first few years with the firm, you will serve as a business analyst on multiple client engagements and work with a number of colleagues and clients in a range of private investor settings across different industry and functional areas and develop significant business experience as well as an investor mindset. You will likely intersect with many elements of our firm’s work including digital, implementation, and tech and analytics capabilities.
Your role differs from McKinsey’s generalist business analyst role in its focus. Your role will focus entirely on serving investor clients and their portfolio companies (since our clients invest across sectors and types of companies, the role still offers exposure to a wide variety of sectors and functional levers).
Your Qualifications and Skills
- Being in your penultimate year of studies (bachelor or master)
- Outstanding record of academic achievement
- Interest in investment bank, private equity or venture capital environment
- Investor mindset and strong interest in private equity, real estate and/or venture capital
- Ability to work collaboratively in a team and create an inclusive environment with people at all levels of an organization
- Capability to drive an independent workstream in the context of a broader team project
- Comfort with ambiguous, ever-changing situations
- Ability to break down and solve problems through quantitative thinking and analysis
- Ability to communicate effectively, both verbally and in writing, in Spanish and English