As the dedicated initial point of contact for new users, you are expected to blend your specialized marketing knowledge with acute commercial insight. You will be responsible for teaching clients how to maximize the return from their advertising budget while consistently identifying suitable opportunities for greater strategic development. Your work will empower these businesses to make intelligent decisions based on available data and solidify their continuous engagement with the platform.
Key Accountabilities
- Integrate new users, providing step-by-step guidance on platform configuration, strategic digital roadmaps, and the foundational principles of performance optimization.
- Develop and structure Pay-Per-Click (PPC) campaigns, adhering to best practices for targeting, bidding models, creative deployment, and conversion tracking mechanisms.
- Analyze specific business goals and digital customer funnels to propose tailored advertising solutions.
- Deliver continuous consultation to enhance overall campaign efficiency, maximize Return on Investment (ROI), and refine the holistic digital marketing strategy.
- Conduct proactive outreach via calls to engage new clients, highlight key platform features, and recommend solutions aligned with their needs.
- Identify opportunities for campaign expansion or the adoption of advanced platform capabilities based on client objectives.
- Share relevant updates regarding platform changes, emerging audience trends, and optimization methodologies.
- Ensure precise client progress documentation is maintained to guarantee a smooth and systematic onboarding process.
- Support clients in successfully incorporating automation, AI-driven features, and smart bidding into their ongoing marketing operations.
- A university degree (BA/BS) or demonstrated professional experience deemed equivalent.
- Mandatory C2-level fluency in both German and English.
- Previous professional experience in either marketing or sales.
- A history of roles involving direct client interaction, consultancy, or advertising campaign management.
- Proven ability to work independently while consistently achieving high-quality outcomes.
- Familiarity with Customer Relationship Management (CRM) systems and communication strategies reliant on performance data.
- Comfort analyzing key performance metrics and presenting actionable strategic insights.
- Exceptional communication and professional relationship-building skills.
- A proactive, results-driven, and adaptable approach required for fast-paced work settings.
- A deep understanding of digital marketing behaviors and regional cultural nuances specific to Germany.
- Awareness of local business decorum and established professional communication styles.
- Knowledge of the General Data Protection Regulation (GDPR) and its implications for advertising strategy.
- The capability to confidently discuss topics such as ROI, attribution modeling, and platform integration.
- Proven skill in establishing stakeholder trust within data-sensitive operational environments.
- This is a full-time, hybrid work arrangement based in Barcelona (requiring 2 days on-site and 3 days remote).
- An established employee referral incentive program.
- A comprehensive relocation assistance package is provided: flight to Barcelona, one month of studio accommodation, and a €600 financial grant.
- Access to private health insurance.
- Opportunities for continuous professional development, securing industry certifications, and clear internal growth trajectories.
- A supportive team environment offering dedicated coaching and regular engagement activities.
- The workspace is a modern office facility located in the World Trade Center, Barcelona.
- A diverse, inclusive, and welcoming company culture.
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