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90Meliá Hotels International
Palma , ES
GUEST CONCIERGE - CLUB BY MELIÁ- MELIÁ PALMA MARINA MALLORCA
Meliá Hotels International · Palma , ES
. Office
“El mundo es tuyo con Meliá”
Descubre un camino sin límites en Meliá, donde las oportunidades de crecimiento y desarrollo son infinitas. Sumérgete en un viaje que te llevará a trabajar en varios países y a formar parte de nuestra extensa familia global.
Descubre algunos de los beneficios que ofrecemos:
- My MeliáRewards: Participa en nuestro programa de fidelidad exclusivo, disfrutando de beneficios y ventajas únicas.
- My MeliáBenefits: Aprovecha la compensación flexible y los descuentos exclusivos en una amplia variedad de productos y servicios, promoviendo un estilo de vida activo y saludable.
📍 [Palma de Mallorca] | 🕐 Jornada completa | 💼 Contrato indefinido | 💸 Salario por convenio + comisiones competitivas.
¿Te apasionan las ventas y buscas un salario sin techo? En Club by Meliá, tus ingresos dependen de tu talento.
En Meliá Hotels International, buscamos un/a Guest Concierge dinámico/a y orientado/a resultados, que se una a nuestro equipo de Club by Meliá con el objetivo de invitar de manera proactiva a los huéspedes a conocer el producto Circle en la sala de ventas, actuando como el primer eslabón clave en el proceso comercial.
¿Qué ofrecemos?
- Sistema de comisiones sin límite: Cuanto más invitaciones generes, más ganas. Tu esfuerzo y resultados marcarán directamente tu salario, por encima del estándar del sector.
- Trabajo en un entorno internacional y exclusivo, representando una marca líder a nivel mundial.
- Posibilidades de crecimiento profesional en una compañía global.
- Formación continua y herramientas para mejorar tu desempeño en ventas.
- Beneficios del grupo Meliá.
Ofrecer un servicio personalizado, cercano y de alta calidad a los huéspedes durante su estancia, utilizando cada interacción como una oportunidad para generar confianza e identificar potenciales clientes interesados en el producto, invitando de manera proactiva a los huéspedes a conocer la propuesta comercial en la sala de ventas y actuando como el primer eslabón clave en el proceso de ventas.
Funciones del Puesto
- Brindar una atención personalizada, cálida y resolutiva a los huéspedes durante su estancia, convirtiéndose en su punto de contacto dentro del hotel.
- Utilizar cada interacción de servicio como una oportunidad para generar conversación, crear interés y confianza con el huésped, con el objetivo de lograr una invitación natural y efectiva a la sala de ventas, sin ejercer presión comercial directa.
- Invitar proactivamente a los huéspedes con perfil adecuado a la sala de ventas, destacando los posibles beneficios que podrían obtener según su perfil y preferencias
- Comunicar al Sales Advisor correspondiente la información relevante obtenida durante el contacto con el huésped (perfil, intereses, tipo de viajero, objeciones percibidas), para facilitar un inicio de venta personalizado.
- Realizar una presentación efectiva entre el huésped y el Sales Advisor, asegurando una transición fluida y profesional.
- Colaborar con el equipo comercial para coordinar el ingreso de huéspedes a sala y asegurar una atención fluida y eficiente.
- Registrar de forma precisa las invitaciones y resultado de cada una en las herramientas de gestión establecidas, asegurando trazabilidad y consistencia del proceso.
- Participar activamente en formaciones, reuniones de equipo y espacios de retroalimentación para mejorar habilidades interpersonales y comerciales.
- Contribuir al cumplimiento de los objetivos comerciales individuales y del equipo, comprendiendo que el servicio de calidad es la base para generar oportunidades reales de venta.
- 1/2 años de experiencia en posiciones similares
- Estudios en turismo, relaciones públicas, marketing, dirección hotelera o similares
- Inglés muy alto, otro idioma será altamente valorado
- Interés por el área comercial y sensibilidad para detectar oportunidades de venta
- Buenas competencias de comunicación, relaciones públicas, proactivo, orientación al cliente y alta vocación de servicio
- Conocimientos del paquete Office.
En Meliá Hotels International apostamos por la igualdad de oportunidades entre mujeres y hombres en el ámbito laboral, contando con el compromiso de la dirección y con los principios contenidos en las políticas de Recursos Humanos. Asimismo, nos importa la difusión entre toda la plantilla de una cultura empresarial comprometida con la igualdad efectiva, y la sensibilización de sobre la necesidad de actuar conjunta y globalmente.
Impulsamos nuestro compromiso con la igualdad y la diversidad, evitando cualquier tipo de discriminación, especialmente, la relacionada con motivos de discapacidad, raza, religión, género o edad. Creemos que la diversidad y la inclusión entre nuestras personas trabajadoras es fundamental para nuestro éxito como compañía global.
Además, apostamos por el crecimiento sostenible de nuestro sector a través de un gran equipo humano socialmente responsable. En este sentido, nuestro lema es “Hacia un futuro sostenible, desde un presente responsable” Gracias a todos/as los colaboradores/as lo hacemos posible.
Para protegerte y evitar fraudes en los procesos de selección, te invitamos a consultar nuestras recomendaciones en la página "Protege tu candidatura".
Si quieres ser “Very Inspiring People“, síguenos en:
INSTAGRAM – TIKTOK – LINKEDIN – INDEED – GLASSDOOR
La French Tech Taiwan
Palma , ES
Resort Manager Deputy (H/F/X) - Permanent contrat - Spain
La French Tech Taiwan · Palma , ES
. REST Office
- Offres d'emploi
- Les Secteurs
- Industrie
- Numérique
- Santé
- Transition écologique
- Agriculture
- Rejoindre la Mission French Tech
- Découvrir les métiers de la Tech
- Palma
- Full-Time
- Apply Now
Fondée en 2014, Le Collectionist est l’entreprise leader en Europe dans la création de vacances sur mesure, rassemblant les maisons les plus extraordinaires et les expériences les plus inoubliables, pour les familles et les grands groupes convaincus que leurs vacances méritent d’être uniques.
Notre collection s’étend parmi plus de 50 destinations iconiques, allant des bords de mer aux campagnes préservées, en passant par les sommets enneigés et les centres-villes animés.
Job Description
Job Description
Set up & coordinate the in resort team before the season:
- Assist the Resort Manager to recruit and onboard onsite teams, organize in house trainings matching Le Collectionist standards.
- Ensure office space, cars, housing if needed matching allocated budget.
- Implement company tools and adapt routines to the team.
- Source, compile and contract with contractors and 3rd parties when applicable (cleaning & needed 3rd parties for the season).
- Plan and coordinate weekly staffing needs, managing staff working hours to comply with regulations.
- Manage resort accounts, cash floats, and operating budgets
- Liaise with the regional management team.
- Order amenities & marketing goodies needed from the central office (bizops).
- Oversea in resort stock management.
- Organize welcome baskets local contracts or with regional/central offices when needed.
- Organize pre arrival team meetings to coordinate weekend arrivals.
- Oversea properties pre-season house inspection with supply teams support to ensure all houses are ready and up to Le Collectionist’s standards.
- Support pre-arrival teams with sourcing/testing services and experiences matching the company standards.
- Support destinations Ibiza/Mallorca/ or Marbella and properties sales training.
- Supervise the welcoming of each of our customers while adhering to Le Collectionist brand standards, Dispatching Check-in & check out amongst the team, ensuring all guests are being welcomed according to Le Collectionist standards and process.
- Ensure all properties are ready up to standard and personalized as per guest’s requirements before check in..
- Customer experience management: act as the guardian of the quality of guest reception and the effective resolution of any issues raised during their stay. This includes supporting your teams responding to dissatisfied customer requests and assisting with their complaints.
- Internal coordination: act as an essential coordination point between our customers and various internal teams such as Sales, and Supply to ensure an exceptional customer experience. The Resort Manager ensures that problem resolutions are handled by the appropriate individuals. (Ensure report and follow up of any issue or damage in CRM for optimal communication and history).
Profile:
- An interest in, or sensitivity to, the luxury and hospitality sector
- Bilingual in English and Spanish: fluency in both English and Spanish is required, and knowledge of a third language like French is a plus
- Based in Mallorca, Ibiza or Marbella
- Experience(s) in luxury rental management
- Valid driving license
- Highly organized and punctual
- Hospitality skills and know-how
- Strong leadership skills with a history of effectively managing and developing teams
- Excellent communication skills, both written and oral, to establish strong relationships with customers
- Proficiency in CRM tools: experience with CRM software preferred
Our presence on-site and the standards of our sector require working on Saturdays and Sundays (hotel model), especially during the high season. Work is organized in rotation with the rest of the onsite team and overtime may be recovered.
Additional Information
All our positions are also open to candidates with disabilities who may require specific accommodations.
Additional Information
- Contract Type: Full-Time
- Location: Palma
- Experience: > 5 years
- Unknown
See Other Le Collectionist Job Listings
Personal Shopper
6 dic.Azur Aliance
Eivissa, ES
Personal Shopper
Azur Aliance · Eivissa, ES
.
Job Description
We are looking for Luxury Buyers to purchase luxury items on behalf of our international clients.
The position offers great flexibility and allows you to choose your hours, ideal for those looking for a side hustle in the luxury sector.
Your Mission
Make purchases in European luxury boutiques following the instructions by
our team (All purchases are made with the company account).
Bring the purchased products to our local offices after each mission.
Collaborate with our teams to ensure customer satisfaction.
Follow the guidelines to purchase specific items requested by our customers.
Job Benefits
Flexible hours: choose your mission days and hours.
Salary/Wage
Attractive commissions.
Required Profile
You have excellent interpersonal skills and are passionate about fashion and luxury.
You are autonomous, organized and able to manage several missions at the same time.
Experience in luxury shopping or retail is a plus, but not mandatory.
Company Presentation
Azur Alliance is a company specializes in luxury shopping across Europe.
Our international clients, based mainly in Asia, America and the Middle East, use our services to obtain rare and exclusive pieces from major luxury brands. We have offices in France, Italy, Spain, Netherlands, Portugal and Germany.
If you are passionate about the luxury sector and enjoy challenges, this position is for you!
Contact Us
Location:Barcelona
Do not hesitate to apply on
by introducing yourself with a few words, attach your CV so that we can get to know you better.
/
Abogado/a procesalista
4 dic.Anwalt Mallorca
Palma , ES
Abogado/a procesalista
Anwalt Mallorca · Palma , ES
.
Nuestra oficina se encuentra en Palma de Mallorca y nuestro bufete familiar se centra en el derecho civil alemán y español.
En particular, el bufete es activo en las áreas de derecho sucesorio, alquiler vacacional, derecho societario, derecho arrendaticio y derecho inmobiliario, así como DPI, centrándose en el asesoramiento a clientes alemanes con conexión a España.
Tareas
Las funciones serán las que cubran las siguientes áreas de responsabilidad:
- Juicios en derecho civil y mercantil y contencioso-administrativo (vistas, audiencias previas, juicios orales)
- Derecho inmobiliario (compraventas, alquileres, comunidades de propietarios, alquiler vacacional)
- Derecho sucesorio (testamentos, voluntades anticipadas, poderes, planificación de la sucesión, aceptaciones de herencias)
- Derecho de sociedades (constitución de SL, asesoramiento de administradores y socios, condiciones generales, aviso legal)
- Contratos bilingües de varios tipos
- Formación de pasantes y becarios (distribución de tareas, corrección, explicación)
- Reuniones y comunicación con los clientes
Requisitos
- Se valora el conociemiento de la lengua alemana (escrito y oral)
- Colegiado o cumplir con los requisitos para colegiarse al incorporarse al despacho
- Capacidad y ganas de trabajar minuciosa y estructuradamente
- Disposición para aprender rápidamente, formarse continuamente y asumir constantemente nuevas áreas de responsabilidad
- Buena interacción con los clientes
- Experiencia en sala o muchas ganas de actuar en sala y familiarizarse rápidamente con el derecho procesal
Beneficios
- Remuneración: según convenio
- Jornada laboral: 40 horas semanales (de lunes a viernes de 9:00 a 14:00 y de 15:00 a 18:00).
- Vacaciones: según convenio
- sin horas extraordinarias
- relación laboral (no autónomos)
Te espera un equipo dinámico, un buen ambiente y una buena oportunidad para formarte, desarrollarte y aportar ideas.
Finance Manager
1 dic.psd group
Palma , ES
Finance Manager
psd group · Palma , ES
.
Are you a Finance Manager looking for your next career move and would like to work in a premier hospitality group. Psd group are working with a hotel based in Mallorca, which has sweeping sea views and are now looking for a Finance Manager to strengthen their finance team, where you will play a key role in maintaining the financial strength and operational excellence of their iconic hotel.
The Role
As their Finance Manager, you will be responsible for safeguarding the hotel’s financial health, providing financial guidance, and ensuring robust strategic oversight.
Your key responsibilities will include:
- Leading cash flow management, forecasting, and fixed-deposit planning to ensure liquidity and utilisation of funds
- Overseeing banking relationships, credit card operations and financial policies
- Ensuring compliance with company financial directives, bank loan covenants, and regional tax regulations
- Managing treasury activities which will include cash positions, loans, and financial instruments
- Manage the finance teams workloads and provide team development
- Prepare monthly financial reporting for senior stakeholders across the group
- Coordinating insurance renewals and stakeholder communications
- Partnering with the group corporate finance teams for updates on budgeting, long-term planning and their group-wide initiatives
About You
For this key Finance Manager role, the company are looking for a detail-driven finance professional who thrives in a luxury hospitality environment.
The key skills required for the role will include:
- A Bachelor’s degree in Finance, Accounting, or a related discipline
- Proven hotel finance knowledge and Team management experience
- Strong knowledge of hospitality finance processes
- Hands-on experience in treasury operations and banking partnerships
- A solid understanding of local tax regulations, VAT processes
- Fluency in English and Spanish ; additional languages are a plus
Company benefits will include:
- Competitive Salary
- Company Bonus scheme
- Generous F&B discounts and reduced hotel rates across their international portfolio
- Training, development and career progression
- Complimentary cleaning of work attire
If you’re ready to elevate your finance career in a truly exceptional setting, we would love to hear from you.
Apply today or contact me to learn more
Ai Technical Lead
30 nov.Datadope
Eivissa, ES
Ai Technical Lead
Datadope · Eivissa, ES
. React SaaS
Como
Líder Técnico
, serás responsable de
liderar un equipo de implementación de plataformas
destinadas a
automatizar operaciones de misión crítica
Guiarás al equipo asegurando la
excelencia técnica
e incorporando las últimas
innovaciones en sistemas multiagente y arquitecturas autónomas
Este es un
rol altamente visible
, que requiere tanto un
profundo conocimiento técnico
como la
capacidad de influir a nivel ejecutivo
, dando forma al
futuro de la IA empresarial
Responsabilidades clave
Definir y evolucionar
la visión técnica y la arquitectura.
Liderar equipos de ingeniería
en la implementación de marcos avanzados para IA agentiva (ReAct, AutoGen, Voyager, etc.).
Integrar investigaciones de IA de vanguardia
en sistemas productivos, equilibrando innovación, confiabilidad y cumplimiento normativo.
Guiar y mentorear
a ingenieros e investigadores senior, estableciendo buenas prácticas en ingeniería, coordinación multiagente y MLOps.
Colaborar con el Product Owner
para alinear las capacidades técnicas con la entrega de valor estratégico.
Supervisar iniciativas y pruebas de concepto (PoC)
que validen nuevos enfoques en inteligencia multiagente.
Colaborar con stakeholders y clientes
para probar y validar soluciones en contextos reales y de misión crítica.
Actuar como líder de pensamiento
, representando a la empresa en comunidades, conferencias y publicaciones especializadas en IA.
Requisitos
Experiencia obligatoria
en desarrollo de producto y
habilidades de liderazgo
Dominio demostrado
en sistemas multiagente y conocimiento de arquitecturas de última generación (ReAct, AutoGen, Voyager, etc.).
Experiencia liderando equipos técnicos
en entornos
SaaS
Sólida comprensión
de frameworks de IA, sistemas distribuidos,
MLOps
y arquitecturas
cloud-native
Nivel avanzado de inglés (B2)
- superior.
Alta capacidad para
traducir la profundidad técnica en impacto de negocio
Lo que ofrecemos
Un
rol de liderazgo
con la oportunidad de
definir una hoja de ruta desafiante
en la adopción de IA agentiva.
La posibilidad de
trabajar con arquitecturas de vanguardia
, impulsando la innovación en contextos empresariales reales.
Una
cultura que valora la creatividad, la investigación y la innovación
, donde se fomenta la experimentación y se celebran los avances.
Crecimiento profesional
en una empresa en rápida expansión, en la intersección entre la IA y las soluciones empresariales de misión crítica.
¿Qué ofrecemos además?
Trabajo 100% remoto ??
- modalidad híbrida si resides en
Jornada flexible
y
reducida los viernes
, así como en
julio y agosto
Salario competitivo
según experiencia y habilidades técnicas.
25 días de vacaciones + tu cumpleaños libre.
Team buildings y reuniones de equipo
Clases de inglés.
Retribución flexible.
Entorno de aprendizaje continuo
, rodeado de referentes técnicos.
??
Si estás interesado/a
, envíanos tu CV directamente a
P2P Finance Agent
16 nov.TUI
Palma , ES
P2P Finance Agent
TUI · Palma , ES
. ERP Excel Office Outlook Word
Joining TUI Global Business Services as a P2P Fiannce Agent, you will assist with Accounts Payable (AP) activities within Global Finance Services to provide a high level of service for internal and external customers.
Closing date: 02.18.2025
About Our Offer
- Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
- Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
- A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
- Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams
- Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.
- Assisting with Supplier accounts management, providing TUI MM entities and businesses the right support to the Accounts Payable cycle with Accounting activities in accordance with company policies
- Preparing payment proposals and ensuring payments are accurate and on time
- Processing supplier invoices, answering supplier queries, and supporting financial controls
- Working closely with internal and external stakeholders, providing timely, comprehensive and accurate financial information back to the business
- Reviewing discrepancies and solving invoice incidences, identifying and managing issues on supplier accounts, analysing supplier account status and validating prepayment and deposit requests
- Maintaining strong relationships with stakeholders and suppliers, communicate effectively, and proposing improvements of any identified issues on supplier accounts will be further tasks in your role
- Business University degree advantageous
- Excellent level of English is mandatory, both written and verbal
- Previous experience in a General Ledger department
- Previous experience in administration, supplier and customer management
- Ability to use MS Office tools such as Word, Outlook and Excel
- Someone with proven numeric skills and accounting acumen
- ERP (enterprise resource planning) experience, SAP would be an advantage
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
Jumeirah
Sóller, ES
Human Resources Coordinator - Jumeirah Mallorca - Season 2026
Jumeirah · Sóller, ES
.
Job Description
About Jumeirah & the Hotel:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties across the Middle East, Africa, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller. Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range; a UNESCO Heritage site. The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa. The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment.
About The Role
An opportunity has arisen for a Human Resources Coordinator position to join our Human Resources Department in Jumeirah Mallorca.
The main duties and responsibilities of this role are
- Support the daily operations of the Human Resources department, ensuring smooth coordination across engagement, housing, administration, and recruitment activities.
- Drive employee engagement through internal communication, social initiatives, and recognition programs that strengthen team spirit and company culture.
- Oversee staff accommodations, ensuring proper maintenance, occupancy control, and a positive living experience for all colleagues.
- Assist with personnel administration, including documentation, employee records, and compliance with company standards and audit requirements.
- Collaborate in recruitment, onboarding, and training processes, ensuring an efficient and welcoming experience for new joiners and continuous learning opportunities for all employees.
The ideal candidate for this position will have the following experience and qualifications:
- Holds a degree or relevant studies in Human Resources, Labor Relations, Psychology, Business Administration, or a related field, with a strong desire to learn and grow.
- Brings curiosity, organization, and a genuine interest in people and creating a positive work environment.
- Communicates confidently and empathetically in both English and Spanish.
- Enjoys working collaboratively, sharing ideas, and contributing to a supportive and engaging team culture.
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry. This includes:
- Join a growing luxury hospitality company with exciting opportunities for training, development, and career advancement.
- Work in a unique environment in the heart of Mallorca, surrounded by beauty, luxury, and a energetic multicultural team.
- Benefit from complimentary cleaning of employee uniforms and work attire.
- Opportunity to participate in the Winter Relocation Program with opportunities to work at other Jumeirah properties.
Four Seasons Hotels and Resorts
Illes Balears, ES
Guest Experience Agent - Four Seasons Resort Mallorca at Formentor
Four Seasons Hotels and Resorts · Illes Balears, ES
.
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort Mallorca at Formentor, perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, first opened its doors in August 2024 following an extensive restoration and renovation of the historic property, originally inaugurated in 1929 on a vast private estate. After its successful debut, the resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.
About The Role
The Guest Experience Agent plays a vital role in ensuring every guest enjoys a personalized and memorable stay at our hotel. By anticipating guest needs, resolving inquiries, and collaborating with all hotel departments, this position enhances the overall guest experience and contributes to the hotel's reputation for exceptional service and hospitality.
What You Will Do
- Provide information about hotel amenities, services, and local attractions to enhance guest satisfaction.
- Create personalized experiences for guests by understanding their preferences and needs.
- Assist with reservations, special requests, and event planning to ensure memorable stays.
- Respond to guest inquiries and feedback, resolving issues promptly and effectively.
- Collaborate with various departments to deliver exceptional service and create unforgettable experiences.
- Exceptional Communication Skills: Ability to interact clearly and courteously with guests, ensuring their needs and preferences are understood and addressed.
- Guest-Centric Mindset: A strong passion for hospitality and delivering personalized, memorable experiences to guests.
- Problem-Solving Abilities: Quick to think on their feet and resolve guest issues or complaints efficiently, ensuring high levels of guest satisfaction.
- Attention to Detail: A keen eye for details to anticipate guest needs, remember preferences, and provide tailored recommendations.
- Organizational Skills: Able to manage multiple guest requests, reservations, and service-related tasks effectively without sacrificing quality.
- Multitasking Ability: Can handle a variety of guest-related duties simultaneously, such as managing check-ins, booking reservations, or responding to inquiries.
- Professional Appearance and Demeanor: Presents themselves in a polished, professional manner, maintaining the brand image while engaging with guests.
- Team Collaboration: Works closely with other departments like concierge, housekeeping, and F&B to ensure seamless service and coordination for guests.
- Calm Under Pressure: Handles high-pressure situations, such as busy periods or challenging guest interactions, with poise and professionalism.
- Technological Proficiency: Familiar with hotel management systems and booking platforms to manage guest profiles, reservations, and requests.
- Local Knowledge: Familiar with the local area, including restaurants, attractions, and events, to provide guests with personalized recommendations.
- Multilingual Skills: Fluency in English and Spanish is essential; additional languages are a valuable asset.
- Flexibility and Adaptability: Open to working flexible hours, including weekends and holidays, and adapting to guests' changing needs.
- Positive Attitude: Maintains a welcoming and enthusiastic demeanor, ensuring that all guests feel valued and appreciated.
- Commitment to Excellence: Strives to exceed guest expectations at every opportunity, enhancing the overall guest experience.
- Legal requirement: Authorization to work in Spain.
Degree: Professional /Technician.
Languages: Spanish / English.
Language Ability: High.
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package.
- Excellent Training and Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels and Resorts.
- Complimentary Dry Cleaning for Employee Uniforms.
- Complimentary Employee Meals.
- Discounts at our hotel restaurants.
- Discounts on local services.
- Possibility of accommodation and transportation to work (at a reduced cost).