At Curaleaf International, we're not just participating in the cannabis industry—we're leading it.

As part of the world’s largest cannabis company, Curaleaf Holding, Inc., we are powered by a strong presence at all stages of the supply chain. Our unique distribution network throughout Europe, Canada and Australasia brings together pioneering research with cutting-edge cultivation, extraction, and production. Amidst a rapid growth trajectory, our emphasis on quality and expertise aims to deliver safe and legal cannabis.

Our Vision: To shape the future of cannabis through our commitment to research and product excellence

Our Mission: To be the world’s leading cannabis company consistently delivering superior products and services and driving the global acceptance of cannabis.

Our Values:

• Lead & Inspire
• Commit to Win
• Driven to Deliver Excellence
• Customer Obsession
• One Curaleaf
  
  

Position:

We are seeking a proactive and detail-oriented Customer Integration Manager to join our Supply Chain team. As Customer Integration Manager, you will play an essential part in ensuring a seamless onboarding experience for new customers and the successful introduction of new products. You will serve as the key operational link between our internal teams and external partners, coordinating cross-functional efforts to deliver a smooth and efficient integration process.

Duties will include, but not be limited to:

• Coordinating the setup of new customers across departments
• Overseeing the setup of new products for both new and existing customers.
• Leading weekly calls and email updates with customers to communicate project status, timelines, and key milestones.
• Managing project timelines using Smartsheet and ensuring alignment with internal stakeholders, acting as main point of contact across departments.
• Ensuring timely creation and updates of all relevant documents.
• Handling PO management and import permit coordination.
• Ensuring clear communication and alignment of priorities across departments.
  
  

Requirements:

To be the ideal candidate for this role, you will be organised, collaborative, and thrive in a dynamic environment where communication and execution are critical to success.

A successful candidate will demonstrate:

• Strong organizational and project management skills, able to manage multiple priorities.
• A proactive mindset, able to anticipate potential roadblocks and take initiative to resolve them.
• A high level of attention to detail and accuracy
• Previous experience in a project coordination, supply chain, or customer operations role, including multiple stakeholder management.
• Demonstrated experience working cross-functionally and leading customer-facing meetings or project updates
• Proficiency in project management tools (e.g., Smartsheet, Microsoft Project, or similar platforms).
• Proficiency in both English and Spanish
  
  

Although not essential, it would be beneficial to have:

• Experience in regulated industries, particularly pharmaceutical, life sciences, or cannabis.
• Working knowledge of ERP systems
• Familiarity with documentation processes
• Previous experience coordinating international shipments and managing import/export documentation.
• Project Management certification
  
  

Multilingual skills are an advantage, especially in languages relevant to our international operations.

Other information:

If this sounds like an ideal role for you, don’t delay in getting your application in! This vacancy may be closed early due to a high level of interest.