Start Date: 15 December 2025 Work Model: Remote from Bulgaria Schedule: Rotating shifts (Monday–Friday): 13:00–22:00 16:00–01:00 11:00–20:00 Location: Bulgaria Salary: competitive + monthly allowances About The Role Join a global leader in consumer...
Start Date: 15 December 2025
Work Model: Remote from Bulgaria
Schedule: Rotating shifts (Monday–Friday):
Join a global leader in consumer healthcare, as a Healthcare Support Specialist for the Spanish-speaking market. In this role, you will help customers and healthcare professionals by providing accurate information, product support, and guidance across Haleon’s well-known health brands—all from the comfort of your home.
This is an excellent opportunity for individuals passionate about health, wellness, and customer care who want to be part of an industry that genuinely makes a difference.
Key Responsibilities
Compensation Package:
Work Model: Remote from Bulgaria
Schedule: Rotating shifts (Monday–Friday):
- 13:00–22:00
- 16:00–01:00
- 11:00–20:00 Location: Bulgaria Salary: competitive + monthly allowances
Join a global leader in consumer healthcare, as a Healthcare Support Specialist for the Spanish-speaking market. In this role, you will help customers and healthcare professionals by providing accurate information, product support, and guidance across Haleon’s well-known health brands—all from the comfort of your home.
This is an excellent opportunity for individuals passionate about health, wellness, and customer care who want to be part of an industry that genuinely makes a difference.
Key Responsibilities
- Provide high-quality customer support in Spanish and English, ensuring a positive experience for consumers and healthcare professionals.
- Assist with inquiries related to healthcare products, usage guidance, and product information.
- Accurately document interactions and maintain compliance with company and industry standards.
- Investigate and resolve customer issues with empathy, professionalism, and attention to detail.
- Collaborate with internal teams to ensure seamless communication and efficient case handling.
- Work efficiently across rotating shifts in a fully remote environment.
- Fluency in Spanish and strong English communication skills.
- Previous experience in customer service, healthcare, or a related field is an advantage.
- Ability to work structured shifts, including late hours (with additional compensation).
- Strong communication, problem-solving, and active-listening skills.
- Comfortable working remotely with good digital literacy.
- Empathy, professionalism, and a customer-first mindset.
Compensation Package:
- excellent monthly salary
- 50 BGN net monthly transportation/internet allowance
- Additional pay for night shifts
- 500 BGN bonus for major life events (marriage, birth/adoption, graduation)
- Comprehensive medical plan (health + dental)
- Life insurance
- Multisport Card (co-financed by employer)
- Discounts on various goods and services
- Remote work flexibility
- Opportunity to work with a global healthcare leader
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