In a nutshell 🥜
We’re looking for a Quality Assurance Assistant who will be at the heart of ensuring that every product traded through Wikifarmer meets the highest standards of safety, quality, and compliance.
You'll be the go-to person for gathering and organising important documents from our suppliers, making sure they have the right certifications (like IFS, Organic, and GLOBALGAP). You'll also be a key communicator, working with different teams within the company and with our external partners (like quality inspectors and suppliers) to keep everything running smoothly and ensure we're always following the rules.
From approving product labels for international trade to supporting supplier audits and conducting investigations into quality issues, your work will safeguard both our reputation and our customers’ trust.
This role is ideal for someone who thrives on detail, enjoys cross-functional collaboration, and takes pride in building systems that ensure transparency, consistency, and quality.
What you'll be doing:
- Support the supplier approval and qualification process, ensuring compliance with both internal and regulatory requirements across product categories.
- Collect, review, and maintain up-to-date supplier documentation, including questionnaires, certificates, and audit reports.
- Coordinate supplier onboarding activities and liaise with independent quality assurance companies, transport providers, and suppliers.
- Oversee the full audit lifecycle for IFS Broker, contributing to the continuous improvement of quality standards.
- Review, update, and enforce Fresh Produce and Olive Oil Protocols, ensuring proper certificates of origin and analysis for all shipments.
- Lead administrative processes related to quality claims, with the support of external quality inspectors and managing sample tracking.
- Support the commercial team with supplier evaluations, audits, and customer visits.
- Ensure correct labeling and regulatory compliance across international markets, collaborating with designers for SKU rebranding when needed.
- Foster a strong food safety and quality culture by keeping colleagues informed of new industry legislation, quality alerts, and best practices.
- Bachelor's degree or equivalent in Agricultural Science, Food Science or other related discipline.
- Knowledge of international standards such as IFS Broker, GLOBALG.A.P., and Organic certifications.
- Strong organization skills, with a detail-oriented mindset and ability to handle multiple documentation streams.
- Excellent communication and collaboration skills, both with internal teams and external partners.
- Confidence using tools and systems to track compliance data and maintain high accuracy.
- You must be comfortable with new technology, and exploring new tools such as AI in order to streamline and modernise our processes.
- Based in Seville or within a commutable distance to the office.
- Fluency in Spanish and English
- A Master’s degree in Food Safety, Quality Management, or a related discipline.
- Previous experience working with fresh produce supply chains or agricultural products.
- Familiarity with claims handling, corrective actions, or working with independent quality inspectors.
- Experience with label compliance and market-specific regulations for international trade.
- A competitive fixed salary of €21-28k based on experience
- Private medical insurance for you and your immediate family
- Unlimited access to Coursera for learning and development
- A flat structure and collaborative team that values initiative, innovation, and ownership
- Exposure to working with C-level executives whilst gaining invaluable experience both in a tech start-up and in the world of agriculture
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