Ofertes d'ocupació per a Administración de sistemas

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Teletreball React API .Net C# Java Python Agile CSS TSQL HTML Scrum Maven Jenkins Linux Angular Docker Kubernetes Ansible Git Android REST Jira Groovy OpenShift Spring iOS Bash jUnit QA MVC Gradle Eclipse Microservices Perl SQL Server

TELETRABAJO para Desarrolladores (AF, AT, AP, PS) en alguna de las siguientes OFERTAS.

OFERTAS ACTIVAS (*) : * MIGRACION / * CORE BANKING / * HOST /

* MIGRACION : COBOL, CICS, DB2 , JCL / MICROFOCUS ENTERPRISE DEVELOPER / SERVER
. . . . . . . . . . . . . : Conocimientos de ECLIPSE , LINUX ( bash scripting) , PYTHON


* CORE BANKING: CONOCIMIENTOS GENERALES DE BANCA
. . . . . 1.- ANALISTAS DE REQUERIMIENTOS , FUNCIONAL Y PRUEBAS DE USUARIO
. . . . . 2.- ANALISTAS CORE BANKING REGULATORIO ( MERCADOS FINANCIEROS Y MEDIOS DE PAGO )
. . . . . . . ( Business Analyst con Conocimientos amplios en CIRBE )

* HOST. . : ANALISTAS PROGRAMADORES MANTENIMIENTO : COBOL CICS DB2 JCL
. . . . . . . . . : 1 AP CON NIVEL ALEMAN C1; 1 AP CON NIVEL DE INGLES B2 ; 1 PROGRAMADOR SENIOR

DWH / ETL . . : INFORMATICA, PL-SQL
FrontEnd. . . . : HTML5, HTML, CSS3,APPVERSE, QWT, JAVA SCRIPT , REACT
BackEnd. . . . : Indispensable APIs, Spring MVC, API, Maven, GIT, JIRA,
. . . . . . . . . . . . : Docker, Kubernetes, Openshift, JUnit, Nexus, SonarQ,
. . . . . . . . . . . . : Spring Data, Swagger, Agile
JAVA. . . . . . . : J2EE, J2SE,SCRIPT,(SHELL,PYTHON,PERL)
. . . . . . . . . . . . : MICROSERVICIOS
. . . . . . . . . . . . : (SVN,GIT) (API Rest,RAML,Springboot,)
. . . . . . . . . . . . : (JIRA,REMEDY,GITLAB)
Microsoft . . . : .NET, C#, VISUAL BASIC ANGULAR , SQL SERVER
Mobility. . . . . : IOS, ANDROID
Other . . . . . . : C/C++,VISUAL BASIC
Testing . . . . . : QA, SCRUM,AUTOMATION, MANUAL...
DBA . . . . . . . : LINUX,DOCKER,KUBERNETES,JENKINS,ANSIBLE
. . . . . . . . . . . .: (MAVEN,GRADLE)(JUNIT,KARMA,JASMINE)
. . . . . . . . . . . . : (PYTHON,JAVA,GROOVY)
. . . . . . . . . . . . : (ADMINISTRACION DE REDES)
DATABASE . . . : SQL Server, ETLs,DTSX, VISUAL BASIC , . NET , SAS
TIBCO . . . . . . . : BPM , LINUX

• Nivell d'experiència---
• Tipus de contracteConsultor
• PublicadaNova

Agile TSQL Linux Fintech Power BI Office

Looking for a Technology Reporting Analyst, to join a fintech project and play a vital role in transforming data into actionable insights to drive decision-making.

*6 month contract expected to roll

*1-2 days per month in office in Madrid

Responsibilities:

• Data Management: Collect, manage, and ensure the accuracy of data from various sources.
• Reporting & Analysis: Utilize advanced reporting tools to create clear and compelling reports, dashboards, and visualizations. Assist in designing risk management reports and presentations.
• Insight Generation: Interpret data to provide actionable insights, identifying trends and opportunities for improvement. Maintain databases to monitor regulatory compliance.
• Tool Proficiency: Stay updated on reporting tools and technologies, recommending upgrades as necessary.
• Collaboration: Work closely with stakeholders to understand their reporting needs and deliver solutions. Collaborate with data owners on developing data mining tools.
• Continuous Improvement: Seek opportunities to enhance reporting processes, oversee compliance training requirements.

Required Skills & Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Data Analytics, or related field.
• Proven experience with reporting tools like SQL, Webfocus, Power BI, or similar. Linux knowledge is advantageous.
• Excellent communication skills to translate complex data for non-technical audiences.
• Basic understanding of IT project management, Agile, and technical writing/documentation.
• Thorough knowledge of IT standards, procedures, and database management tools.

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

MySQL TSQL Scrum Linux Jira QA Kanban

Conócenos

En ZITRO somos referentes en la industria del juego a nivel mundial. Desde su creación en 2007 no hemos parado de crecer y expandirnos por todo el mundo. ¿Nuestro secreto? Una apuesta constante en investigación, desarrollo, innovación tecnológica y en el mejor equipo humano con el que trabajar codo con codo. ¿Te animas?

Si te pica la curiosidad y quieres conocernos mejor, echa un vistazo: https://zitrogames.com/es/

Tu día a día a Zitro

¡Si estás listo para adentrarte en un entorno emocionante lleno de oportunidades para crecer como QA Tester, has llegado al lugar adecuado! 😊

Únete a nuestro equipo de Quality Assurance dónde la atención a los detalles y la curiosidad, son fundamentales para garantizar que los productos de Zitro cumplan con los estándares más altos de calidad.

Aprenderás a realizar una gran variedad de batería de pruebas para identificar y solucionar posibles problemas en funcionamiento de los juegos antes de su lanzamiento al mercado.

Tus principales funciones consistirán en:

• Aseguramiento de la calidad del software.
• Comprobar la calidad del producto durante y al final del desarrollo.
• Análisis de estrategias, diseño y ejecución integral de pruebas.
• Reporte detallado a los distintos departamentos involucrados en el falló así como corrección del mismo si es posible.
• 
  

Stack tecnológico

• Linux
• MySQL
• Jira y Confluence

¿Qué necesitas para unirte a nuestro team?

• Contar con estudios de CFGM o GS en Sistemas Microinformáticos y Redes, Administración de Sistemas informáticos en Red, D.A.M o similares.
• Un perfil personal muy enfocado al aprendizaje y de carácter curioso. Una persona dinámica, colaborativa y resolutivo. Buenas habilidades de trabajo en equipo.
• Buenas dotes comunicativas, tanto orales como escritas.
• Conocimientos técnicos en Linux, MySQL y gestión de Redes Locales.
• Nivel alto de inglés.

¿Qué suma puntos?

• Experiencia en Testing de Software.
• Experiencia con Suite Atlassian: JIRA, Confluence.
• Nivel LPIC-1 o similar de Linux.
• Conocimientos de base de datos: MySQL, SQL.
• Nivel B1 de inglés.
• Conocimientos de hardware, electrónica y redes locales.
• Conocimiento de metodologías de trabajo: Scrum, Kanban.
• Certificación ISTQB Fundamental.

Nuestra propuesta

• Fantástico ambiente laboral y diversión asegurada en los eventos regulares que organizamos en Zitro.
• Contrato fijo que brindará estabilidad y confianza en tu trayectoria profesional.
• Horario flexible de lunes a jueves.
• Jornada continuada los viernes.
• Jornada de verano (julio y agosto).
• Ticket restaurante
• Seguro de salud y de vida
• Retribución flexible (tickets guardería)

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 de maig

Administración de sistemas Gestión de redes Aptitudes de organización Servicio de atención al cliente Soporte técnico Multitarea Resolución de incidencias Asistencia técnica Red de área amplia (WAN) Google Analytics Google Ads SEM

RESPONSABILIDADES:

Buscamos un técnico de Campaña Digital, cuyas funciones principales van a ser:

1. Apoyar en la planificación y seguimiento de las campañas de medios (especial foco en digital)

2. Optimizar y crear campañas SEM y de Social ads

3. Buscar una estrategia de audiencias y creación de test A/B, evaluación del mismo.

4. Mejorar en las ratios de conversión del canal B2C

Tareas clave:

··       Colaborar en la implantación y eficiencia de las campañas de publicidad de la marca.

·       Realizar pruebas, recopilar y analizar datos, identificar tendencias e información para lograr el máximo retorno de la inversión en campañas de pago

·       Hacer un seguimiento, notificar y analizar analíticas de sitios web e iniciativas y campañas de PPC.

·       Analizar las campañas y canales de la competencia.

·       Gestionar reparto del presupuesto de las campañas, reconciliar discrepancias

·       Optimizar el texto redactado y las páginas de aterrizaje para las campañas de marketing de motores de búsqueda de pago

·       Realizar un descubrimiento, una ampliación y una optimización continuos de palabras clave de pago

·       Descubrir la negativación de keywords

·       Investigar y analizar enlaces de publicidad de la competencia

·       Análisis de conversiones más rentables a través de los canales

·       Estudiar los puntos de contacto del usuario con la marca.

·       Coordinación con las agencias y proveedores externos.

REQUISITOS:

-      Formación en Marketing digital, formación en herramientas como Google ads y meta de Facebook.

-     Experiencia en la gestión de medios (control de presupuestos y KPI’s de medios) 

-      Dos años trabajando con Google ads, meta de Facebook y Google Analytics.

-      Capacidad analítica, organización, capacidad de gestionar varias tareas, comunicación, proactividad y orientación al cliente.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 de maig

Gestión de proyectos Gestión de programas Planificación de proyectos Administración de las tecnologías de la información Coordinación de proyectos Proyectos de tecnología de la información Gestión de cambio estructural Gestión de proyectos y programas informáticos Agile ERP

¡Únete a nuestro equipo como Project Manager de Proyectos IT y Sistemas + Soporte Técnico de Hardware!

Tu Misión dentro de Pescafácil:

Como responsable de la ejecución y gestión eficiente de proyectos relacionados con los sistemas y herramientas informáticas a nivel global (software y hardware), garantizarás su funcionalidad máxima y su uso eficiente, proporcionando soporte a todos los usuarios.

Tareas de Gestión:

• Elaborar planes detallados de proyectos, incluyendo objetivos, alcance, recursos necesarios, cronogramas y presupuestos.
• Definir claramente los roles y responsabilidades del equipo de proyecto.
• Coordinar con otros departamentos o equipos para asegurar la disponibilidad de recursos necesarios para el proyecto.
• Supervisar el avance del proyecto, identificar posibles desviaciones del plan y tomar medidas correctivas según sea necesario.
• Realizar reuniones periódicas de seguimiento para revisar el estado del proyecto y ajustar la planificación si es necesario.
• Mantener una comunicación clara y regular con todas las partes interesadas, incluyendo el equipo del proyecto, la dirección y los usuarios finales.
• Preparar informes periódicos sobre el estado del proyecto, destacando los logros, los problemas y las acciones tomadas.
• Evaluar y gestionar las solicitudes de cambio en el alcance, los requisitos o cualquier otro aspecto del proyecto.
• Comunicar de manera efectiva los cambios a todas las partes interesadas y garantizar su aceptación y seguimiento.
• Realizar evaluaciones posteriores al proyecto para identificar oportunidades de mejora.
• Documentar y compartir las lecciones aprendidas con el equipo y la organización para mejorar los procesos y prácticas futuras.
• Supervisar el correcto uso de los sistemas y herramientas informáticas, promoviendo el aprovechamiento máximo de dichas herramientas para aumentar la productividad de los usuarios.

Tareas de Ejecución:

• Realizar seguimiento y gestión de proyectos de los sistemas operativos ERP, CRM y otros, liderando reuniones de mejora continua y facilitando la implementación de mejoras.
• Realizar seguimiento y gestión de proyectos de ciberseguridad, liderando reuniones de mejora continua y facilitando la implementación de mejoras.
• Realizar seguimiento y gestión de proyectos de mejora de gestión globales, liderando reuniones de mejora continua y facilitando la implementación de mejoras.
• Impartir formaciones sobre el uso de Prologic ERP, Microsoft 365 y otras herramientas empresariales fundamentales.
• Brindar soporte técnico a usuarios internos, identificar y resolver problemas de manera eficiente.
• Coordinar la mejora de equipos y la infraestructura informática.
• Administrar cuentas de usuarios, contraseñas, licencias y permisos.

Habilidades Personales:

• Iniciativa y proactividad.
• Liderazgo.
• Buen trabajo en equipo.
• Flexibilidad.
• Persistencia.

Lo que buscamos:

Perfil Profesional:

• Experiencia previa en gestión de proyectos, preferiblemente en el ámbito de tecnologías de la información.
• Conocimientos sólidos en sistemas informáticos, hardware y software.
• Experiencia en la coordinación y gestión de equipos multidisciplinarios.
• Habilidades avanzadas de comunicación y negociación para interactuar eficazmente con diversas partes interesadas.
• Capacidad demostrada para trabajar bajo presión y cumplir con plazos ajustados.
• Orientación a la resolución de problemas y capacidad para encontrar soluciones eficientes.
• Conocimiento de metodologías de gestión de proyectos, como Lean o Agile, sería una ventaja.

Estudios y formación:

• Licenciatura o grado en Ingeniería Informática, Ingeniería de Sistemas, o una disciplina relacionada.
• Formación adicional en ciberseguridad y tecnologías de la información sería beneficiosa dada la naturaleza del puesto.
• Cursos de formación específicos en herramientas y metodologías de gestión de proyectos, así como en soporte técnico de hardware y software, pueden complementar la formación académica.

Retribución:

24.000 + variable (€/brutos anuales)

Si estás buscando un desafío emocionante en un entorno dinámico y orientado a resultados, ¡envíanos tu solicitud hoy mismo!

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 de maig

Teletreball Java Python CSS Azure Linux Cloud Coumputing PowerShell Docker

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Our customers are facing new and complex challenges keeping their data protected and secure while leaning more heavily on hybrid and cloud solutions to do so. Our newest CSS organization - Security, Compliance, Identity and Management (SCIM) - was created to further enable our commitment to our company’s collective Security strategy and our ability to handle these critical customer needs from start to finish.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution

• You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices
  
  

Readiness

• You participate in communities with peer delivery roles.
• You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.
  
  

Product/Process Improvement

• You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements
  
  

Qualifications

Required

Extensive technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND technical support, technical consulting experience, or information technology experience

• Experience in Network Security Engineering or consulting, and, or Systems Administration with focus on security concepts, Defender for Cloud and Sentinel
• Customer facing support experience
• Experience on Windows Server, Windows Client, Active Directory and, or Azure Active Directory Administration
• Enterprise cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments
• Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
• Proficient level of English language is required.
  
  

Additional Or Preferred Qualifications

• Scripting and automation (PowerShell or Python, Java, or a similar language, can be a beginner to intermediate level).
• Experience with Linux
• Containers
• Vulnerability Assessment
  
  

Language Qualification

Portuguese OR Spanish Language: fluent in reading, writing and speaking. English Language: confident in reading, writing and speaking.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 de maig

Teletreball Java Python CSS Azure Linux Cloud Coumputing PowerShell Docker

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Our customers are facing new and complex challenges keeping their data protected and secure while leaning more heavily on hybrid and cloud solutions to do so. Our newest CSS organization - Security, Compliance, Identity and Management (SCIM) - was created to further enable our commitment to our company’s collective Security strategy and our ability to handle these critical customer needs from start to finish.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution

• You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices
  
  

Readiness

• You participate in communities with peer delivery roles.
• You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.
  
  

Product/Process Improvement

• You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements
  
  

Qualifications

Required

Extensive technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND technical support, technical consulting experience, or information technology experience

• Experience in Network Security Engineering or consulting, and, or Systems Administration with focus on security concepts, Defender for Cloud and Sentinel
• Customer facing support experience
• Experience on Windows Server, Windows Client, Active Directory and, or Azure Active Directory Administration
• Enterprise cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments
• Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
• Proficient level of English language is required.
  
  

Additional Or Preferred Qualifications

• Scripting and automation (PowerShell or Python, Java, or a similar language, can be a beginner to intermediate level).
• Experience with Linux
• Containers
• Vulnerability Assessment
  
  

Language Qualification

Portuguese OR Spanish Language: fluent in reading, writing and speaking. English Language: confident in reading, writing and speaking.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 de maig

Teletreball Java Python CSS Azure Linux Cloud Coumputing PowerShell Docker

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Our customers are facing new and complex challenges keeping their data protected and secure while leaning more heavily on hybrid and cloud solutions to do so. Our newest CSS organization - Security, Compliance, Identity and Management (SCIM) - was created to further enable our commitment to our company’s collective Security strategy and our ability to handle these critical customer needs from start to finish.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution

• You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices
  
  

Readiness

• You participate in communities with peer delivery roles.
• You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.
  
  

Product/Process Improvement

• You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements
  
  

Qualifications

Required

Extensive technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND technical support, technical consulting experience, or information technology experience

• Experience in Network Security Engineering or consulting, and, or Systems Administration with focus on security concepts, Defender for Cloud and Sentinel
• Customer facing support experience
• Experience on Windows Server, Windows Client, Active Directory and, or Azure Active Directory Administration
• Enterprise cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments
• Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
• Proficient level of English language is required.
  
  

Additional Or Preferred Qualifications

• Scripting and automation (PowerShell or Python, Java, or a similar language, can be a beginner to intermediate level).
• Experience with Linux
• Containers
• Vulnerability Assessment
  
  

Language Qualification

Portuguese OR Spanish Language: fluent in reading, writing and speaking. English Language: confident in reading, writing and speaking.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 de maig

Teletreball Java Python CSS Azure Linux Cloud Coumputing PowerShell Docker

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Our customers are facing new and complex challenges keeping their data protected and secure while leaning more heavily on hybrid and cloud solutions to do so. Our newest CSS organization - Security, Compliance, Identity and Management (SCIM) - was created to further enable our commitment to our company’s collective Security strategy and our ability to handle these critical customer needs from start to finish.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution

• You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices
  
  

Readiness

• You participate in communities with peer delivery roles.
• You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness.
  
  

Product/Process Improvement

• You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements
  
  

Qualifications

Required

Extensive technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field AND technical support, technical consulting experience, or information technology experience

• Experience in Network Security Engineering or consulting, and, or Systems Administration with focus on security concepts, Defender for Cloud and Sentinel
• Customer facing support experience
• Experience on Windows Server, Windows Client, Active Directory and, or Azure Active Directory Administration
• Enterprise cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments
• Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
• Proficient level of English language is required.
  
  

Additional Or Preferred Qualifications

• Scripting and automation (PowerShell or Python, Java, or a similar language, can be a beginner to intermediate level).
• Experience with Linux
• Containers
• Vulnerability Assessment
  
  

Language Qualification

Portuguese OR Spanish Language: fluent in reading, writing and speaking. English Language: confident in reading, writing and speaking.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.