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Marketing & Operations Coordinator (Part-Time – 20 Hours per Week)

Brunch Club is one of Madrid's leading brunch destinations, serving high-quality food, specialty coffee, and innovative drinks in a welcoming environment. We are looking for a proactive, organised, and creative Marketing & Operations Coordinator to help support the continued growth of the business across both our cafés and online presence.

The Role

This is a varied position combining marketing, content creation, administration, procurement, and operational support. The successful candidate will help strengthen our brand, improve our online visibility, and support the day-to-day management of the business.

Key Responsibilities

Marketing & Content

* Create and schedule content for Instagram, TikTok, and other social media platforms.

* Assist with photography, video creation, and content planning.

* Monitor social media engagement and respond to customer enquiries when required.

* Research food, beverage, and hospitality trends.

* Coordinate promotional campaigns and special events.

* Work with management to develop marketing strategies and seasonal initiatives.

SEO & Website

* Write and publish blog articles to improve Google rankings and increase organic traffic.

* Research trending search terms related to brunch, coffee, hospitality, and food & beverage trends.

* Update website content, menus, and promotions as required.

* Assist with local SEO initiatives and Google Business Profile management.

* Monitor website performance and search visibility.

Operations, Administration & Business Support

* Maintain and organise business documents, reports, and databases.

* Update and maintain the product costing database, ensuring ingredient and menu costs remain accurate.

* Monitor competitor pricing, menu trends, and market positioning.

* Assist with staff scheduling and rota planning.

* Support inventory reporting and supplier management.

* Coordinate the procurement of branded merchandise, uniforms, takeaway cups, packaging, and promotional materials.

* Obtain quotes from suppliers and manage purchasing processes.

* Assist with customer databases, reservations, and general enquiries.

* Support the preparation of business reports and performance analysis.

* Provide general administrative and operational support to the management team.

Requirements

* Excellent written and spoken English.

* Good level of Spanish.

* Strong organisational skills and attention to detail.

* Ability to work independently and manage multiple projects.

* Experience with social media platforms, particularly Instagram and TikTok.

* Proficiency in Google Workspace and Microsoft Office.

* Comfortable working with spreadsheets and data.

* Interest in food, coffee, hospitality, and digital marketing.

Desirable Skills

* Experience in hospitality, retail, or food & beverage businesses.

* Knowledge of SEO and WordPress.

* Photography and video editing skills.

* Experience with Google Analytics and Google Business Profile.

* Experience with product costing, purchasing, or procurement.

* Understanding of scheduling and workforce planning.

What We Offer

* Part-time position (20 hours per week).

* Flexible working schedule.

* Opportunity to grow with an expanding hospitality business.

* A varied role with real responsibility and impact.

* Creative freedom to develop new ideas and initiatives.

* Staff discounts and team perks.

If you are organised, proactive, and passionate about hospitality, marketing, and business operations, we'd love to hear from you.