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Madrid, ES
Revenue Management Officer
Ikos Resorts · Madrid, ES
. Excel Power BI
Your main purpose
Training & Learning Development: Complete the structured onboarding and training program covering core Revenue Management concepts, systems (SynXis CRS, Duetto RMS), distribution tools, and commercial processes at Sani Ikos Group; develop working knowledge of pricing, forecasting, inventory management, and channel optimization; gain hands-on exposure by assisting Revenue Managers on assigned properties and participating in workflow routines.
Forecasting & Budget Exposure: Support the Revenue Managers in building and updating daily and weekly forecasts; contribute to the preparation of forecast input files and help track pick-up trends and calendar event impacts; gain exposure to the annual budgeting process and assist with data collection and formatting.
Data Analysis & Benchmarking: Assist in collecting and organizing data for performance reviews across KPIs; consolidate market and competitor insights using Lighthouse, CoStar, or other SIG tools, providing preliminary analysis before Revenue Manager review; assist in producing dashboards, checklists, and regular reporting templates.
Support in Revenue Management Operations: Manage routine updates of rate plans, inventory settings, restrictions (e.g., LOS), and availability across our CRS (SynXis) and distribution channels, ensuring accuracy and timeliness; monitor system-generated pricing and inventory recommendations (Duetto) and prepare initial observations for the Revenue Manager’s review; conduct daily rate parity checks across OTAs and partners, proactively identifying discrepancies and flagging issues for corrective action; maintain accuracy in system configurations and contribute to updates of rolling 365-day plans; support the creation, validation, and maintenance of new rate codes, room types, and package elements as required.
Cross-functional Collaboration & Meetings: Join cross-departmental meetings (Sales, Reservations, Marketing, Operations, Analytics) when relevant to learn how Revenue aligns with broader commercial goals; help prepare presentations, reporting visuals, and documentation for team discussions and decision-making.
Systems & Tools Expertise: Build proficiency in SynXis CRS, Duetto RMS, Lighthouse, CoStar, and other SIG tools; ensure accurate configuration and data integrity across all platforms to support Revenue Management decision-making.
What will you bring?
Education & Background: Recently graduated with an undergraduate degree in Hospitality, Business, Economics, or a related field; internship or academic exposure to Revenue Management, hotel operations, or analytics considered a plus.
Career Motivation: Eagerness to learn and develop a career in Revenue Management.
Analytical Skills: Strong numerical mindset with analytical curiosity; proficiency in Microsoft Excel (basic to intermediate level; familiarity with pivot tables or formulas is a plus).
Language Skills: Fluent in English; additional languages are a plus.
Personal Attributes: Team-oriented, detail-focused, and open to feedback.
Systems Familiarity: No prior Revenue Management system experience required, but familiarity with hotel or analytical systems is an advantage (e.g., Opera, Duetto, Power BI, TravelClick, etc.).