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0LJ Global Horizon
Barcelona, ES
Dutch Customer Advisor – Lisbon, Portugal
LJ Global Horizon · Barcelona, ES
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Location: Lisbon (On-site)
Language Requirements: Dutch (native or C2) & English (B2+)
About The Role
We are looking for Dutch-speaking Customer Advisors to join our international team in Lisbon. You will support customers for a global brand, delivering high-quality service via phone, email, chat, or social media, while enjoying life in one of Europe’s most vibrant capitals.
This role is ideal for candidates who want to work abroad, gain international experience, and benefit from a full relocation package.
Your Responsibilities
- Handle inbound customer contacts via multiple channels
- Provide accurate information and solutions in a professional manner
- Ensure high customer satisfaction and brand representation
- Native or near-native Dutch speaker
- Good command of English (B2 or higher)
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work on-site in Lisbon
- Previous customer service experience is a plus, but not mandatory
- Initial Flight Refund
- ️ Yearly Complimentary Flight Home to your home country (within the EU)
- Accommodation Support
- Option to live in a company-rented shared apartment in the Lisbon area
- Available for at least the first 14 months
- Fully furnished apartments including:
- Kitchen & living room
- Cable TV & Wi-Fi
- All utilities covered (water, electricity, gas, internet)
Initial Training
Contract
- Local Portuguese employment contract
- Full-time position
- Start date communicated during the recruitment process
LJ Global Horizon
Norwegian Account Manager
LJ Global Horizon · Torre del Mar, ES
Teletreball . Salesforce Office
Role: Account Manager (Norwegian-speaking)
Location: Malaga
Start: ASAP
Industry: Hospitality
Contract: Full-time, hybrid
Languages: Norwegian + English
Overview
We are looking for a Norwegian-speaking Account Manager to join our Hospitality division in Malaga. The ideal candidate is client-focused, proactive, and able to build solid long-term relationships with partners and stakeholders in the hospitality sector. This role combines account management, client success, and business coordination.
Key Responsibilities
- Manage a portfolio of hospitality clients, ensuring satisfaction and long-term partnerships.
- Act as the main point of contact for Norwegian-speaking accounts.
- Support clients with product knowledge, service updates, and operational needs.
- Analyze account performance, identify growth opportunities, and propose solutions.
- Coordinate with internal departments (operations, marketing, finance, customer support).
- Prepare reports, forecasts, and account development plans.
- Ensure service excellence and adherence to SLAs.
- Manage escalations and provide solutions promptly and professionally.
Essential
- Native or fluent Norwegian + strong English
- Experience in account management, customer success, or B2B environments
- Excellent communication and negotiation skills
- Strong organizational ability and attention to detail
- Ability to work Monday–Friday, 09:00–18:00
- Customer-centric mindset and positive attitude
- Experience in the hospitality or travel industry
- CRM skills (Salesforce, HubSpot, or similar)
- Hybrid model (office + remote work)
- Schedule: Monday to Friday, 09:00–18:00
- Private medical insurance
- €500 relocation bonus for candidates moving to Malaga
- International work environment
- Growth and career development opportunities
LJ Global Horizon
Norwegian Account Manager
LJ Global Horizon · Málaga, ES
Teletreball . Salesforce Office
Role: Account Manager (Norwegian-speaking)
Location: Malaga
Start: ASAP
Industry: Hospitality
Contract: Full-time, hybrid
Languages: Norwegian + English
Overview
We are looking for a Norwegian-speaking Account Manager to join our Hospitality division in Malaga. The ideal candidate is client-focused, proactive, and able to build solid long-term relationships with partners and stakeholders in the hospitality sector. This role combines account management, client success, and business coordination.
Key Responsibilities
- Manage a portfolio of hospitality clients, ensuring satisfaction and long-term partnerships.
- Act as the main point of contact for Norwegian-speaking accounts.
- Support clients with product knowledge, service updates, and operational needs.
- Analyze account performance, identify growth opportunities, and propose solutions.
- Coordinate with internal departments (operations, marketing, finance, customer support).
- Prepare reports, forecasts, and account development plans.
- Ensure service excellence and adherence to SLAs.
- Manage escalations and provide solutions promptly and professionally.
Essential
- Native or fluent Norwegian + strong English
- Experience in account management, customer success, or B2B environments
- Excellent communication and negotiation skills
- Strong organizational ability and attention to detail
- Ability to work Monday–Friday, 09:00–18:00
- Customer-centric mindset and positive attitude
- Experience in the hospitality or travel industry
- CRM skills (Salesforce, HubSpot, or similar)
- Hybrid model (office + remote work)
- Schedule: Monday to Friday, 09:00–18:00
- Private medical insurance
- €500 relocation bonus for candidates moving to Malaga
- International work environment
- Growth and career development opportunities