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0Client Advisor, Valencia
26 d’abr.Loewe
València, ES
Client Advisor, Valencia
Loewe · València, ES
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
This is a temporary position.
Your role will be:
- Achieve individual and store objectives.
- Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
- Engage with all clients and develop long lasting relationships.
- Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes.
- Master and transmit our brand history and heritage.
- Highlight our product categories through your product knowledge and storytelling.
- Develop and grow your client book, updating client information on the relevant company tools.
- Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
- Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
- Maintain products in an efficient, clean, secure, and organized manner; front and back of house.
- Support with inventory management and ad hoc back of house tasks.
- Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior.
What is important for the role:
- Proven experience in achieving individual goals and contributing to team results.
- Experience within a similar customer centric role.
- A deep interest in Fashion, Art, and Culture.
- Be naturally inclusive and open minded.
- Confident, service orientated, adaptable and empathetic in style and approach.
- Effective communication skills with the sensitivities to build and maintain a client portfolio.
- Results driven with a commercial mindset without compromising on the Team Player attitude.
- Fluent in English and Spanish
About LOEWE
Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Since 2013, under LOEWE’s creative director, Jonathan Anderson, the brand has started a new chapter, presenting itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world.
Security Analyst Internship
22 d’abr.Loewe
Madrid, ES
Security Analyst Internship
Loewe · Madrid, ES
Office Excel Power BI
Our General Affairs department is looking for an intern to join us and support the team. If you are a fan of LOEWE, this is great opportunity to gain experience with a leading luxury fashion house.
About your role:
- Promote on-line store security training
- Gathering of information and subsequent preparation of reports warning of potential risks to the business in areas such as stores, logistics, etc.
- Travel safety, if applicable. Identification of the advisory system for personnel moving to areas of potential risk.
- Monitoring the implementation of security measures in facilities.
- Follow-up and promotion of ongoing investigations.
- Open source investigations.
- Identification of warning and management tools and security incidents.
Internships at LOEWE:
- You must be currently enrolled in studies that allow you to sign an internship agreement (convenio de beca) with your university
- If you are from de UE you must have a student NIE. If you are from outside the UE, you need a working permit.
- Our internships run for 6-12 months and the hours will generally be 9am to 6.30pm Mondays to Thursdays and 9am to 3pm on Fridays
- You’ll receive study support to the value of €800-900 gross per month as well as a daily lunch subsidy
About you:
- Interest in fashion & culture and considering a career in something related to Human Resources
- Great attention to detail, pride in the quality of your work
- High level of both Spanish and English, French knowledge will be definitely a plus
- Comfortable with all Microsoft Office programs: high Excel level. Knowledge of Power BI will be valuable.
About us:
Created in Spain in 1846, LOEWE approaches over 175 years as one of the world’s major luxury houses. Since 2013, under our creative director Jonathan Anderson, we have started a new chapter, presenting ourselves to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.
LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.