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WikipediaAgent-Front Desk
NovaThe Ritz-Carlton, Abama
Santa Cruz de Tenerife, ES
Agent-Front Desk
The Ritz-Carlton, Abama · Santa Cruz de Tenerife, ES
LESS
Position Summary
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Summer Camp Spanish Teacher
29 d’abr.King's College, Soto de Viñuelas
Madrid, ES
Summer Camp Spanish Teacher
King's College, Soto de Viñuelas · Madrid, ES
LESS
Inspired Education is the leading global group of premium schools, with a portfolio of 118 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 90,000 students receive a world-class learning experience from Kindergarten to Year 13.
In 27 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment.
By joining our award-winning team of over 13,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.
ROLE SUMMARY:
King’s College, world-renowned for academic excellence and student leadership, is seeking to appoint a dynamic, inspiring and ambitious professional to the position of Summer Camp Spanish Teacher to join our teaching team on a temporary basis.
KEY RESPONSIBILITIES:
General duties:
- Staff must respect the guidelines set down by King’s College S.L.
- Staff is required to attend the Training Day/planning sessions before the start of the Course.
- Staff is responsible for ensuring that they maintain good standards of personal hygiene and appearance at all times.
- The uniform provided by King’s College S.L. should be worn at all times as well as suitable footwear.
- Use English at all times with the children in the course.
- Prepare classes and workshops according to the level and age of your group.
- Create lesson plans on a daily basis demonstrating clear aims and objectives for every class.
- Be responsible for the well-being of the children in the course and make sure they are never left un- attended within the camp.
- Teach and manage groups of 10 – 15 students between the ages of 6 to 16 years old.
- Plan, prioritise and organise tasks and activities
- Demonstrate Creativity & encourage innovation
- File, retrieve and manage information
- Comply with legal, regulatory, ethical and social requirements
- Able to work collaboratively /cooperatively
- Communicate effectively
Language - Spanish: Native
- English: C2
Documentation:
- Valid Spanish DNI/NIE (Residency) or Permission to work within the EU (Student NIE’s are not accepted)
- Criminal Record / Certificate of Sexual offences (with less than 3 months of expedition)
- Spanish Social Security Number
- Currículum Vitae with picture attached in the upper right-hand corner
- Scanned Copies of Degrees and Certificates
- 2 References
- ELE Certificate, Spanish Degree or Teaching Degree.
Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.
Visit our careers site for more information; https://jobs.inspirededu.com
Recepcionista de Spa
29 d’abr.Marriott International
Palma , ES
Recepcionista de Spa
Marriott International · Palma , ES
LESS
Additional Information
Job Number 25071912
Job Category Spa
Location The St. Regis Mardavall Mallorca Resort, Carretera Palma-Andratx 19, Palma de Mallorca, Baleares, Spain, 7181VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Recepcionista de hotel 5*
29 d’abr.Le Méridien Barcelona
Barcelona, ES
Recepcionista de hotel 5*
Le Méridien Barcelona · Barcelona, ES
Aptitudes para la supervisión Resolución de problemas Conocimientos informáticos Facturacion Educación Atención telefónica Gestión de reservas Funciones de recepcionista Recepción Manipulación de efectivo LESS
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Absolute Internship
Barcelona, ES
(24/4/2025) Student Program Coordinator - Shanghai
Absolute Internship · Barcelona, ES
LESS
About the job :International Student Program CoordinatorThe International Program Coordinator role is designed to train with the Student Success Team of Absolute Internship in Barcelona, then research, plan and eventually coordinate the onsite program in one of our host cities: Bangkok, Barcelona, Hong Kong, Krakow, Lisbon, London, Madrid, Paris, Seoul, Shanghai, Singapore, Stockholm, or Tokyo.Location: ShanghaiType: Full-time, paid internship (training on-site: Barcelona from May 5th to May 22nd or 29th)Duration: May 5th - August 28thTo apply, please send a CV and cover letter in English to ****** is Absolute Internship?In less than a decade, Absolute Internship has formed into a powerful and reputable program for university students leading the industry in Barcelona, Beijing, Hong Kong, Lisbon, London, Madrid, Paris, Seoul, Shanghai, Singapore, Stockholm and Tokyo.Absolute Internship is a pioneering firm and we work with great companies to provide students the opportunity to develop both their personal and professional skill set and inspire them to follow their passions in an international environment with other students from all around the globe.Our complete internship programs allow students to step out of their comfort zone, gain insight into their industry of interest in an international work environment, meet industry leaders and build their professional network.Our program is frequently featured as an industry leading internship program on highest rated media outlets such as New York Times, BBC, Bloomberg, Reuters and Sky News.THE ROLE:There is work that is exciting but doesn't offer any chances for a long-term career.
There is work that pays well but is boring.
There is work and jobs with a career journey that offers no flexibility …..And then there are jobs that are not only versatile, promote creativity and flexibility, team spirit and entrepreneurial thinking but can also be the start of an inspiring international career.Does this sound interesting?WHO WE ARE:- We're travelers, innovators, thinkers, and doers- We help students discover the world- Open and collaborative – we all work together- We're small, but mighty and global - we have programs all around the world- Our Absolute company culture is vibrant, international, diverse, and definitely uniqueWHO YOU ARE:- You are, self-starting, resourceful, entrepreneurial, tech-savvy, endlessly curious, and highly ambitious- You have effective time management and organization skills, strong communication and interpersonal skills, a positive attitude, and a growth mindset- You're deeply familiar with the city we're hiring for, blending your entrepreneurial spirit and endless curiosity to navigate its unique culture with ease and expertise.- You show up on time, pay attention to details, think on your feet, ask for help when you need it, and consistently demonstrate respect for othersMain tasks of the internship:Part 1: Orientation, training, and program integration- Complete training and orientation for the first three weeks on the job (in Barcelona)- Research and help the Operations team book and plan the activities in your assigned city- Liaise and communicate with our students via phone and email before and during the entire program- Help the Operations team complete all the documentation needed from the students before their arrival- Program Operations SupportPart 2: Program Coordinator in assigned Program LocationThe Program Coordinator's Responsibilities:- Plan program events and program logistics for students with a given budget together with the Student Success Team- Act as a role model for participants by conducting yourself in a mature, responsible, and professional manner throughout the program time- Lead and support in the areas of customer service, resident advising, marketing and promotions, community building, and event planning and execution- Act as health & safety support for students on site- Collect marketing material, such as photos and videos from studentsIDEAL QUALITIES AND EXPERIENCE:The ideal candidate will be:- Previous study or intern abroad experiences are a must- Bachelor's Degree or currently pursuing or Master's degree- Passion for international experiences with a global mindset- Resourceful- Strong communicator with excellent writing, verbal, and presentation skills in English- Highly organized and able to prioritize multiple competing requests- Comfortable building relationships with people on behalf of the brand- Social media savvy and a strong sense of Customer Service- Able and eager to wear many hats and collaborate with a small (but mighty!)
team- You should speak one of these languages: Thai, Spanish, Polish, French, Portuguese, Swedish, Japanese, Korean, Cantonese, or Mandarin (as part of the internship, you will travel to our program locations)Skills you will gain during your time at Absolute Internship:- Strong communication skills both in writing and verbal- Deep understanding of different industries, types of companies, and internship roles- Ability to identify internship opportunities for different internship areas- Understanding of different international markets per program location- Ability to effectively communicate with our clients (both students and companies) in a consultative manner- Ability to work under pressure and stressful situations with international people- Ability to navigate and solve challenges via email, phone, and in-person in cross-cultural situationsExpectations and goals:- Key mission: Support our students and ensure a smooth customer experience.- You should expect: A lot of research, follow-ups, emails, and phone calls, meeting companies and networking, and cultural differences that you must respect and adhere to.- We expect Professionalism at all times, promptness in terms of communication (12-hour email response policy), proactiveness, independent work, and speaking and writing in a professional business language via email and phone.
join.com
Madrid, ES
Skeepers: Sales Development Representative (practicas)
join.com · Madrid, ES
TSQL LESS Office
Skeepers busca un/a Sales Development Representative (practicas)
Skeepers is the European leader in shopper engagement solutions.
We provide a fully integrated one-stop-shop UGC suite for brands to bond with consumers, amplify reach, boost engagement, drive sales and customer retention. More than 8,000 clients across the globe use our AI-based solutions to generate millions of dollars in additional sales annually. Our commitment to provide brands and consumers with trusted, authentic experiences and technology innovation has made us the UGC solution of choice for some of the world’s biggest and leading brands.
As a European company with 450+ employees globally, Skeepers is headquartered in France, and has offices across Europe and the Americas. For more information, visit our website!
To support our growth ambition and the teams across multiple geographies, we are looking for new talent ready to make a difference.
Tareas
- Find the right contact information from a list of potential clients
- Identify their needs and goals, as well as business characteristics and sector to generate new business opportunities
- Find new leads and prospects by phone and e-mail
- Use IT tools, CRM, and social media
- Transform prospects in SQL (Sales Qualified Lead) and plan meetings with the Sales Team
- Work closely with the Sales and Marketing Team to improve the sales process
Requisitos
- You are starting your carreer or this will be your first experience on sales
- Graduated with BA/BS degree or similar college-level education (less than 3 years ago)
- Understanding of digital ecosystem landscape and relationships
- Comfortable with hard work and objective-oriented culture
- Naturally curious, fast learner, and able to adapt easily to any type of situation and environment
- Initiative taker, able to work in complete autonomy and still have this passion for entrepreneurship
- Fluent in English
- You are a native Spanish speaker
Beneficios
- A company at the forefront of innovation in Marketing technology.
- A passionate team with deep-rooted industry experience that will enable you to rapidly develop your skills.
- The opportunity to play a strategic role within a dynamic structure in an innovative and market-competitive industry.
- The prospect of internal evolution thanks to the structuring at both national and international levels of the Skeepers Group.
- The opportunity to join a group that enhances your entrepreneurial spirit and resourcefulness: unleash your creativity and ambitions!
- Acess to meal vouchers, health insurance and public transportation benefits
- You’ll have 22 vacation days, plus 24th, 31st of December and San Publicito are off
- Fridays afternoons are off and during July and August we have a reduce timetable
- Central Madrid office located an 3-minute walk from Retiro Park
Mozo de equipajes / Botones
27 d’abr.Marriott International
Donostia/San Sebastián, ES
Mozo de equipajes / Botones
Marriott International · Donostia/San Sebastián, ES
LESS
Additional Information
Job Number 25058448
Job Category Rooms & Guest Services Operations
Location Hotel Maria Cristina a Luxury Collection Hotel San Sebastian, Paseo Republica Argentina, 4, San Sebastian, Guipuzcoa, Spain, 20004VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
IT Coordinator
27 d’abr.Marriott International
Barcelona, ES
IT Coordinator
Marriott International · Barcelona, ES
LESS
Additional Information
Job Number 25070960
Job Category Information Technology
Location Le Meridien Barcelona, La Rambla 111, Barcelona, Barcelona, Spain, 8001VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Troubleshoot and repair technical problems or issues related to computer hardware and peripheral equipment. Respond to program error messages by finding and correcting problems or terminating the program. Provide technical guidance and recommendations to resolve business problems. Refer major hardware/software problems or defective products to vendors or technicians for service. Enter commands and activate controls on computer and peripheral equipment (e.g., printers) to integrate and operate equipment. Maintain and upgrade hardware and software, including peripherals (e.g., printers, scanners) and website technical architecture related to hardware and telecommunication connectivity.
Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). Talk with and listen to other employees to effectively exchange information. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Related work experience will be valuable.
Supervisory Experience: No supervisory experience.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Agent-Front Desk
26 d’abr.Marriott International
Santa Cruz de Tenerife, ES
Agent-Front Desk
Marriott International · Santa Cruz de Tenerife, ES
LESS
Additional Information
Job Number 25070394
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain, 38687VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Position Summary
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.