Ofertes d'ocupació a Bitbrain

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

About us: Bitbrain is a neurotechnology company that combines neuroscience, artificial intelligence, and hardware to develop innovative products.We create high-tech EEG brain sensing devices and software solutions for real-world human behavior research, health applications, and neurotechnology development.

Our mission is to help research, technology, and health professionals integrate neuroscience into their work in a practical and reliable way.

Job position: We are looking for aSupport Technicianto join our Supply Chain Department.

The candidate will developtasks focused on post salessuch a customer training and first level incident management.We look for a motivated person withknowledge in engineering, science or techwith a strong interest in neurotechnology and customer relationship management.

> Your main tasks:

Reporting to the Support Manager, your main objective will be assisting customers with training and support on their use of the technology.

Customertraining (Face to Face or online).First levelincidents management.Management ofcontact with the client in second level incidents.RMAmanagementDevelopment ofcustomer resources(Help Center, FAQ's, Webinars...)Development, Product evaluationand testing (Hardware/Software).

The candidatewill work closely with R&D providing feedback to other depts.We offer: A pleasant working environment withflexible working hoursand a strong emphasis on work-life balance.An exciting,dynamic environmentwithin an emerging market, working alongside a highly skilled team.Opportunities forprofessional growthin a growing international company.International environment.Office located in thecenter of Zaragoza,Spain.?What are we looking for?

: ABS degree in scientific, engineering or tech.Strongcommunication, writing, and presentation skills.Fluency in English and Spanish.Willingness totravelas required.Interest innew technologiesand neuroscience.Teamworkorientation and adaptability tochange.Willingness to live or relocate toZaragoza.> Bonus points if:

You have experience in the neurotech, biomedical, or medical device industry.You are familiar with EEG, eye tracking, or related modalities.You have additional language abilities.If you think you're the right fit for this position and would like to be part of Bitbrain, please send us your CV and/or Motivation Letter to ******.

We will carefully assess your profile and inform you of your progress in the selection process.

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