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0BNP Paribas CIB
Madrid, ES
Business Analyst/Project Manager
BNP Paribas CIB · Madrid, ES
Scrum Cloud Coumputing Jira SharePoint Kanban Power BI Tableau
BNP Paribas is an international bank with leading positions in the European market. It is present in 74 countries and employs more than 192,000 people, 146,000 of whom are in Europe. The Group holds key positions in its three main areas of activity: Domestic Markets and International Financial Services (whose retail banking and financial services network is part of Retail Banking & Services), as well as Corporate & Institutional Banking, which offers services to corporate and institutional clients. The Group supports its customers (individuals, entrepreneurs, SMEs, large companies and institutions) to help them carrying out their projects by providing financing, investment, savings and insurance services.
In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is number one in retail financing in Europe.
BNP Paribas is developing its integrated retail banking model in the Mediterranean countries, Turkey, Eastern Europe and has an important network on the US West Coast. In both its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas has leading positions in Europe, a strong presence in the Americas and a solid and growing network in the Asia-Pacific region.
CIB IT Spain is responsible for providing ADM (Application Development and Maintenance) and APS (Application Production Support) services to its internal clients. It's main responsibility is the planning and execution of BAU activities, initiatives and projects for all local BNPP applications within the European territories, delivering those with the respect of CIB IT rules, regulatory standards and compliance guidelines, implementing the overall strategy of CIB IT Clusters for developing and technology initiatives.
For the local European IT teams and in line with the overall BNP Paribas strategy, there is a successful extended team model where the services are managed from the European locations with the teams located in Spain, Portugal, Poland and India.
CIB London Organization & IT (LO&IT) As a Local IT Team, Is a Key IT Partner For The UK (United Kingdom) Territory And BNPP Group To Meet The Business, Regulatory And Functional Objectives
- Scope of the team reflects the UK regulatory & business landscape e.g. Health & Safety, Risk & Compliance, Building Security, Diversity & Inclusion, Sustainability, Tax & Finance
- They supply IT solutions that involve in-house development, automation, reporting solutions and onboarding vendor tools. There is a diverse portfolio of applications and services that require continuous engagement with stakeholders at every level.
- They also provide UK project support services when required by global projects managed outside of the UK.
Mission
Holding a position within the Project management/Business Analyst team of CIB IT Spain, your mission will be:
- To deliver IT solutions for the local UK and its global stakeholders. It will require working with multiple teams spread across multiple locations and functions, including their own extended team.
- The successful candidate is expected to be comfortable operating in a hybrid PM/BA capacity as well as a standalone PM or BA service depending on individual project needs
Understand and analyze the needs of the Business related to one or more functional domains, with the aim of enhancing the IS with appropriate and sustainable solutions in line with the entity's strategic plan and the related request portfolio:
- Handle demands from different stakeholders on several topics
- Contribute to preliminary studies with the Business
- Participate, as necessary, in monitoring the portfolio and prioritizing requests in their scope of activity
- Clarify, analyze from a critical and constructive perspective and, as necessary, challenge the need expressed by the Business regarding the entity's strategic plan
- Create business case including alternatives
- Design practical solutions within the budget and technical constraints of the team
- Ensure that the solution is compatible with the requirements derived from the Business's needs
- Formalize the statement of requirements and have it validated by the Business
- Define, formalize and request validation of requirements related to the need with the contributors involved, in compliance with the entity's applicable practices
- Closely collaborate with the development team to ensure correct solution.
- Create test plans and show entry/exit criteria for each test
- Execute system testing, record all results, and supply input for defect prioritisation
- Assist the Business in conducting user tests
- Develop user training requirements and conduct trainings where needed
- Contribute with the Business to change management activities and deployment for the end customer.
- Help identify Business impacts caused by the solution and prepare action plans
- Provide level 3 production support when needed
- Management of projects and initiatives in the scope
- Engage and build strong relationships with all the stakeholders including the UK management, project team for the project success.
- Participate and contribute to team catch up, reviews, retrospectives, progress updates and planning forums.
- Create project schedules and keep realistic project plan – including risks, issues, and interdependencies with actions to manage the impact.
- Set the project budget and manage any deviations on time.
- Proactive project status reporting to management, sponsors and stakeholders and running steering committees.
- Promptly escalate issues requiring support from line management and sponsors.
- Ensure testing for all projects
- Manage vendors for third party system implementation.
- Ensure that the project is closed in a controlled manner, communicate learnings, providing final budget versus actuals status, and ensuring handover to production support teams.
Training:
- Bachelor degree Business, Finance or IT engineeering
- 5 years of Business Analyst
- 3 years of Project manager
- English:Fluent
- Spanish:Fluen
Technical:
Tools / Technologies / Methodologies
- Skilled at various business analyst practices – Produce clear user stories, create well-defined acceptance criteria, create test cases and executing testing activities
- Skilled at various project management practices e.g. Scrum, Kanban, Waterfall
- Understanding of reporting tools e.g. Power BI, Tableau / Knowledge of Jira, Confluence Wiki, Sharepoint (Desirable)
- Understanding of cloud infrastructure & knowledge of current automation tools ( Desirable)
- Organizational skills
- Ability to develop and adapt a process
- Communication skills
- Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
- Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
- Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
- Flexible compensation plan
- Hybrid telecommuting model (50%)
- 31 vacation days
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients
BNP Paribas CIB
Madrid, ES
ITG Change Management BNP Paribas (#MITP)
BNP Paribas CIB · Madrid, ES
ITIL
BNP Paribas is an international bank with leading positions in the European market. It is present in 74 countries and employs more than 192,000 people, 146,000 of whom are in Europe. The Group holds key positions in its three main areas of activity: Domestic Markets and International Financial Services (whose retail banking and financial services network is part of Retail Banking & Services), as well as Corporate & Institutional Banking, which offers services to corporate and institutional clients. The Group supports its customers (individuals, entrepreneurs, SMEs, large companies and institutions) to help them carrying out their projects by providing financing, investment, savings and insurance services.
In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is number one in retail financing in Europe.
BNP Paribas is developing its integrated retail banking model in the Mediterranean countries, Turkey, Eastern Europe and has an important network on the US West Coast. In both its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas has leading positions in Europe, a strong presence in the Americas and a solid and growing network in the Asia-Pacific region.
The CIB IT Platform for EMEA is responsible to provide IT Services to our Clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Global Markets Application Production, Local Territory IT Development, the Core Infrastructure environment including Datacentres, Application Production, Security, Architecture as well as elements of the Global Services organisation.
MADRID IT Platform
The CIB IT Platform for EMEA is responsible to provide IT Services to our Clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Global Markets Application Production, Local Territory IT Development, the Core Infrastructure environment including Datacentres, Application Production, Security, Architecture as well as elements of the Global Services organisation.
Main Objectives & Purpose
The change manager is responsible for ensuring that all changes to IT services and infrastructure are recorded, assessed, authorized, prioritized, planned, tested, implemented and documented in an effective and compliant manner according to ITIL best practices.
- Establish and maintain the change management process, policies, procedures and standards.
- Coordinate and facilitate the change advisory board (CAB), ensuring that change requests are reviewed, approved and communicated appropriately.
- Monitor and report on changes, measuring the performance, benefits, risks and impacts of changes.
- Identify and manage conflicts, dependencies and emergencies related to changes.
- Liaise with internal and external stakeholders, including technical teams, users, suppliers and auditors.
- Contribute to the continuous improvement of the change management process, taking into account feedback, lessons learned and best practices.
Training:
- Higher education in computer science or equivalent experience
:
- Experience in change management in a complex and dynamic IT environment.
- Proficiency in change management tools, such as ServiceNow.
- Ability to analyze, synthesize and communicate technical and non-technical information.
- Ability to manage priorities, deadlines and risks.
- Ability to work in a team, collaborate and negotiate with stakeholders.
- Ability to demonstrate rigor, proactivity and adaptability.
- Advance level in managing any Project Management tool (MS Project, Asana, Clarity …).
- ITIL principles. ITIL certification
- Customer service oriented skills
- ServiceNow ® advance user
- Clarity PPM user experience.
- English: Fluent.
:
Technical
- Project Management. PRINCE2 or PMP qualifications
- ITIL principles. ITIL certification.
- Ability to collaborate/Teamwork
- Communication skills
- Proactivity
- Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
- Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
- Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
- Flexible compensation plan
- Hybrid telecommuting model (50%)
- 31 vacation days
BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.