Ofertes d'ocupació a Elemental Insights

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Teletreball . Office

Are you passionate about helping people and creating outstanding customer experiences? We are looking for a Spanish-speaking Customer Support Representative to join our international team in Athens, Greece. In this role, you’ll be the voice of the brand for Spanish-speaking customers, supporting them through phone, email, and chat to ensure their questions are answered and their problems solved.

Remote work option available — but you must be based in Greece.

If you’re currently abroad, don’t worry! We offer a full relocation package to Athens, including:

️ Flight reimbursement

Airport pickup upon arrival

Housing support with reduced rental fees (through our real estate partners)

What You’ll Do

• Provide top-tier customer service to Spanish-speaking clients across multiple channels (phone, email, chat).
• Assist customers with inquiries, troubleshooting, and resolving issues in a timely and professional manner.
• Deliver customer-centric solutions with empathy, patience, and efficiency.
• Collaborate with the wider support team to ensure a smooth and seamless customer journey.
• Identify recurring issues and provide feedback to improve processes and customer satisfaction.