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Barcelona, ES
(Junior) IT Administrator
FunPlus · Barcelona, ES
. Agile Azure REST Jira AWS DevOps Office
FunPlus is one of the largest privately held companies in all of gaming. Founded in 2010, it is a global creator of interactive entertainment experiences powered by technology, with cross-platform game development and IP creation at its core. FunPlus is an organization that fosters top industry talent, with around 2,000 team members based in offices and studios across the world. These talented creative teams are well-known for developing hugely popular cross-platform titles including DC: Dark Legion, State of Survival, King of Avalon, Guns of Glory, Stormshot, Sea of Conquest, Tiles Survive!, Aniimo and Foundation: Galactic Frontier.
Your mission
As IT administrator at FunPlus you will be responsible for delivering all IT solutions to our Barcelona, Switzerland and the rest of the western offices. You will also be responsible for coordinating the IT activities related to the digital elements rollout for the Barcelona and western office branches (i.e. Windows/Mac, printers and video Zoom conferencing systems).
Your Responsibilities
- Provide front-line technical support to on-site and remote employees by phone, messenger platforms and emails.
- Manage Windows/MacOS inventory, perform troubleshooting and reimaging
- Work closely with regional office managers Network and Database admins, App Developers and external vendors to resolve complex issues
- Test and implement software and physical/virtual machines
- Assist in network upgrades, post-testing after normal business hours to provide backup and on-call support.
- Ensure Internal customers and end-users satisfaction are your top priority
- Operate in a hybrid working environment with initial onsite support required
- Sporadic travel to other offices to manage setup, breaks, and relocation of workstations, printers, and other hardware when requested.
- Bachelor´s degree or equivalent in Computer Science
- Fluency in English and Mandarin.
- Strong knowledge of Atlassian tools. E.x. Confluence and Jira
- Proven experience/knowledge in MS 365 and Google workspace
- Proficient in Slack.
- Good documentation skills
- Excellent stakeholder management and communication skills. Ability to establish strong, trusted, and sustainable relationships with business and IT partners
- Independent with strong project management ability
- Have good IT support knowledge, 3rd party applications and IT maintenance.
- Agile mindset
- Development skills are nice to have but not mandatory. Azure DevOps, AWS DevOps.
- Hybrid and flexible working hours - We know you have other quests and fun activities in your life, as long as you get your job done, flex away.
- Multicultural teams - With so many offices around the world, you will have opportunities to engage and learn from your global colleagues
- Diverse team events - Barcelona has the reputation of fun, and this office is determined to keep up that reputation.
- International and expert leadership - You can’t create legends without legendary leadership.
- Creative environment - This is entertainment after all folks!
- Excellent benefits - apply and find out more!
- Excellent benefits - Lunch tickets, parties and music oh my!
- And we are dog-friendly!
FunPlus is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.