Ofertes d'ocupació a Keywords Studios

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada24 d’oct.

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Role Overview

As a People Advisor, you'll be the first point of contact for employees and managers, providing clear and timely support on People & Culture processes and inquiries. You'll manage cases efficiently, collaborate with P&C teams to resolve issues, and help create a smooth, positive employee experience across the organization.

Key Responsibilities

• Acting as first point of contact for employees;
• Assists managers and employees with basic questions or concerns on People & Culture
• processes and policies, escalating more complex matters where needed;
• Provides accurate responses to queries first time;
• Effectively manages queries through the case management system;
• Collaborates closely with Service team members, P&C Consultants, and People Business Partners, and ensures cases related to data management are directed to the appropriate P&C contact;
• Timely escalates queries to the correct point of contact responder;
• Benefits administration ;
• Time and Attendance administration ;
  
  

• Knowledge in Spanish labor law and HR processes, with a willingness to learn and develop expertise. Knowledge in additional EU Location labor code will be an advantage
• Strong attention to detail, ensuring accuracy and timeliness in day-to-day tasks to support compliance with internal and external requirements
• Ability to work collaboratively within a team to deliver clear and consistent results
• Good verbal and written communication skills in Spanish and English
• Proactive attitude, showing initiative in suggesting ideas or approaches to solve problems, while seeking support when appropriate
• Organised and detail-oriented, with the ability to prioritise tasks effectively
• Fluency in English required
• Knowledge of Workday is a preferred qualification