Ofertes d'ocupació a L'ORÉAL

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

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About The Role

 As a Retail Area Manager, you will be responsible for ensuring and driving the achievement of retail objectives for assigned centers by managing the field team and ensuring operational excellence. Your primary focus will be on leading, motivating, and developing your team to deliver exceptional results and customer experiences.

A Day In The Life

As a Retail Area Manager, your days will be dynamic and focused on operational excellence, team development, and business growth. You will spend approximately 70% of your time in the field ("terreno").

Team Leadership & Development

• You will actively recruit, manage, develop, and retain your direct team, ensuring they uphold operational excellence standards and achieve business results.
• You will coach and motivate your Beauty Advisors (BAs), Experts, and Managers, identifying talent and prioritizing their training and development needs.
• You will monitor and manage BA turnover rates and absenteeism.
• You will lead by example in service and sales excellence.
  
  

• You will conduct business analysis and be responsible for the figures of your assigned centers and their productivity.
• You will oversee and follow up on CRM strategies and logistics topics.
• You will control and monitor Store Managers' KPIs.
• You will manage relationships with retailers (center and regional level).
• You will coordinate and follow up on CXE (Customer Experience) and NPS action plans.
• You will be responsible for ensuring Retail Excellence across all your counters and teams.
• You will manage retail tools and plan commercial activities effectively.
  
  

• You will ensure operational excellence and provide exceptional service.
• You will leverage your knowledge of the beauty, luxury, and consumer sectors to enhance customer experience.
• You will make data-driven decisions to improve both business outcomes and customer satisfaction.
  
  

• BATurnover
• OneRetailAdoption
• PULSEResults
• BeautyAdvisorPerformanceKPIs
• Sales (Ventas)
• CRM /LogisticsPerformance
• QualitativeKPIs: NPS/CXE
• ServiceUsageRatio
• CustomerLifecycleManagement
  
  

• Head of RAMs
• ECI Retail Director
• Retail Education
• HR
• Empowermentteams
• Activationteams
• Logistics
• RetailDesign
  
  

• Enablement Profile: You empower your team and foster their growth.
• Problem-Solving: You effectively identify and resolve challenges.
• Empathy: You connect with your team and customers on an emotional level.
• Retail Tool Management: Proficiency in using and leveraging retail management tools.
• Commercial Activity Planning: Strong ability to plan and execute commercial strategies.
• Data-Driven Decision Making: You base your decisions on sound data analysis.
• Sector Knowledge: Deep sensitivity and knowledge of the beauty, luxury, and consumer sectors.
• Effective Communication & Prioritization: You communicate clearly and can prioritize tasks efficiently.
  
  

• Energy & Stress Management: You maintain composure and effectiveness under pressure.
• Intercultural Agility: You adapt well to diverse cultural contexts.
• Coaching Conversations: You are skilled in coaching your team.
• Commitment: You foster a strong sense of commitment within your team.
• Consumer Lifecycle Planning: You understand and can plan for the various stages of the consumer journey.
  
  

• Difficult Conversations: Ability to handle challenging discussions effectively.
• Retail Management Coaching: Expertise in coaching on retail management and objection handling.
• Empathy Module (SRA Retail): Further development in understanding and applying empathy in a retail context.
• MyLearning Exploration: Proactive in continuous learning.
• Action Plan Creation & Commercial Lever Maximization: Focus on developing robust action plans and optimizing commercial strategies.
• Retail Excellence Workshop: Participation in workshops to further enhance retail excellence.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 de des.

. Machine Learning

Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

IT Manager - Digital Transformation & AI — Madrid, Spain

A Day in the Life

You report to the Head of Digital IT Iberia and lead cross-functional digital programs to modernize internal IT processes. The team is international and diverse, blending tech and business profiles.

Your Key Responsibilities Will Be

• Digital Strategy & Roadmap:defineAI pilots, automation, low-codeinitiativesand a pragmatic roadmap tied to business KPIs.
• Process Improvement:runprocess discovery, map workflows, design Lean/Agile enhancements andidentifyRPA/automation opportunities.
• Program Delivery & Governance: coordinate delivery with IT,vendorsand CDMO partners; monitor KPIs, budgets and ROI.
• Change & Adoption: drive stakeholder engagement, runtrainings, measureadoptionand secure business impact.
  
  

• Degree:Master’sin STEM (Computer Science, Engineering, Data Science or equivalent).
• Experience:Previousexperience coordinating cross-functional IT projects, implementing automation/low-code or supporting AI pilots; exposure to vendor management and business stakeholders.
• Core skills: Digital Strategy &Roadmapping; Process Improvement (Lean/Agile); AI / Machine Learning literacy; IT project & program coordination (delivery-focused); Stakeholder & Change Management.
  
  

• A place for you to leave your comfort zone and grow beyond your potential (here,you’llbe encouraged to try new things and take risks!)
• Real responsibility from day 1,there’sno sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion,genderand sexual orientation as well as people with disabilities are accepted, can speak up, willthriveand are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 de des.

. Agile

Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.

Operations Transformation Manager- Supply Chain Operations Transformation – Madrid, Spain

A Day in the Life

You report to the Operations Director and lead cross‑functional programs to modernise plant & HQ operations based in Madrid. The team is transversal, blending operations, engineering, quality and digital profiles.

Key Responsibilities

• Process Improvement & Shop‑floor Excellence: run process discovery, map workflows, facilitate improvement workshops and deliver initiatives that raise productivity and reduce waste.
• Practical Automation & Tools: identify simple automation or digital aids that solve concrete shop‑floor problems and support pilot implementations.
• Program Delivery & Governance: coordinate with Manufacturing, Supply Chain, Quality and external vendors; track progress, budgets and business impact.
• Change & Adoption: design clear procedures, practical training and on‑site support to secure lasting uptake.
  
  

• Degree: Recent graduate (Bachelor’s or Master’s) in Industrial, Mechanical, Manufacturing Engineering, Supply Chain or related STEM.
• Experience: hands‑on exposure to factory process improvement (internships/projects) and participation in cross‑functional delivery.
• Core skills: Process Improvement (Lean), Root Cause Analysis, Data analysis & basic dashboards, Project coordination / Agile, Stakeholder & Change Management.
  
  

• A place for you to leave your comfort zone and grow beyond your potential (here, you’ll be encouraged to try new things and take risks!)
• Real responsibility from day 1, there’s no sitting on the sidelines at L’Oréal
• An environment where people of every ethnicity, social background, age, religion, gender and sexual orientation as well as people with disabilities are accepted, can speak up, will thrive and are celebrated!
• A place where you can contribute to something bigger! Many of our brands have societal /environmental causes to make concrete difference