Ofertes d'ocupació a MSX International

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 d’ag.

Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Job Description

The Parts Sales Consultant is responsible for partnering with automotive workshops in our network to help them reach new levels of success. Using our in house next gen AI platforms, and wealth of automotive data, you will level up the workshops performance, capacity, and sales.

Our ideal Parts Sales Consultant is an excellent communicator with experience in the aftermarket parts business and strong customer relationship and retailer collaboration skills.

Key Responsibilities

• Advice on improvements in the spare parts area
• Supporting sales targets in the spare parts area
• Implementation of business standards
• Promoting quality and efficiency
• Initiation of marketing campaigns
• Sales promotion and performance analysis
• Planning activities in alignment with overall market strategy
• Sales visits and building customer relationships
• Presentation of proposals and sales deals
• Feedback to retailers and other partners
• Support for important customers
• Use of the CRM platform for lead management, customer management, and sales forecasting
• Monitoring and reporting of sales results
• Presentation of sales information
• Gather relevant and accurate market data
  
  

• 40 hours / week
• Location: Field service
  
  

• Experience in the automotive industry - whether in the trade as a service assistant (m/f/d), as an employee in the parts service (m/f/d), as a service consultant (m/f/d) or service technician for motor vehicles. (m/f/d). We also welcome mechatronics engineers (m/f/d), body builders (m/f/d) or workshop managers (m/f/d) with a passion for sales!
• Excellent coaching and sales promotion skills
• Ability to engage and influence others
• Excellent presentation and interpersonal skills
• Strong skills in the digital field, and comfortable adapting to new technologies
• Independent and with a proven track record of achieving sales targets in the parts trade
• English
  
  

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimization & Compliance
• Learning Solutions
• Distribution & Sales Performance
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada30 de jul.

Marca Líder

¿Tienes pasión por la atención al cliente y buscas una oportunidad estable en una marca reconocida del sector automoción?

¿Te mueves con naturalidad entre la planificación, la comunicación y la orientación comercial?

Grupo referente en el sector de la automoción, buscamos incorporar un/a Asesor/a de Servicio Posventa (ASP) para nuestra instalación en Barcelona.

Una posición clave en nuestra experiencia cliente, donde buscamos una persona empática, ordenada, proactiva y resolutiva, que disfrute acompañando a los clientes en su paso por el taller y gestionando procesos con rigor y visión comercial.

¿Qué harás en tu día a día?

• Recibir y atender al cliente, gestionando su entrada al taller de manera cercana y profesional.
• Escuchar, comprender y anticiparte a las necesidades del cliente, garantizando una experiencia ágil, transparente y satisfactoria.
• Elaborar presupuestos, abrir órdenes de trabajo y realizar el seguimiento de cada caso.
• Utilizar herramientas digitales (CRM y software interno) para una gestión eficaz y orientada al detalle.
• Informar, asesorar y ofrecer productos o servicios complementarios con orientación comercial.
• Cumplir con los objetivos de satisfacción, fidelización y rentabilidad establecidos por la Marca y la instalación.
  
  
  

• Mínimo 5 años de experiencia como Asesor/a de Servicio Posventa. (valorable)
• Excelentes habilidades de comunicación, empatía y gestión emocional.
• Capacidad de organización, orden y planificación en entornos de alta exigencia operativa.
• Enfoque comercial y orientación al cliente.
• Dominio de herramientas digitales.
• Proactividad, actitud resolutiva y compromiso con la calidad del servicio.
• Valorable experiencia previa en marcas premium o alto volumen de clientes.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada12 de jul.

Company Description

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Job Description

Business Success Team Leader

The Business Success Team Leader is responsible for the overall success of our automotive repair network, managing and guiding Business Development Specialists and Business Success Specialists within the team.

This position requires strong leadership skills to drive business development and improve the performance of automotive workshops in our network. The Team Leader will ensure seamless coordination between acquiring new partners and enhancing existing partnerships.

Key Responsibilities

Leadership & Management:

• Hire, lead, mentor, and support team members.
• Set clear goals and performance expectations for the team.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a collaborative and motivated team environment.
• Accountable for achieving market level goals
  
  

• Develop and implement strategies for network expansion and performance improvement, aligned with overall company strategy.
• Analyse market data to identify opportunities for growth.
• Coordinate with distribution hubs for strategic alignment.
• Monitor and adjust plans based on performance metrics and feedback.
  
  

• Work with the Business Operations manager on operational budgets and forecasts for the market, proactively monitoring performance, identifying opportunities for cost reduction, and implementing strategies to enhance overall profitability.
• Accountable for management of overdue payments.
  
  

• Oversee the selection and analysis of prospects.
• Ensure effective communication and follow-up with potential partners.
• Guide the team in presenting benefits and advantages to prospects.
• Manage contract negotiations and legal documentation.
  
  

• Ensure smooth onboarding of new partners by coordinating with Business Success Specialists.
• Monitor the performance of enrolled workshops and implement improvement plans.
• Conduct experience surveys and use feedback to enhance processes.
• Promote corporate identity and adherence to standards.
  
  

• Proven experience in a leadership role managing and coordinating a commercial team, within business development or sales, preferably in the automotive industry.
• Strong analytical and strategic planning skills.
• Excellent communication, presentation, and negotiation skills.
• Ability to manage administrative tasks and legal documentation.
• Proactive and self-motivated with a focus on achieving team targets.
• Spanish and English language skills C1 level minimum.
  
  

• Competitive salary and performance-based incentives.
• Comprehensive benefit packages.
• Opportunities for professional growth and development.
• Leadership training and development programs.
  
  

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimisation & Compliance
• Learning Solutions
• Distribution & Sales Performance