Ofertes d'ocupació a Six Senses

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

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Duties And Responsibilities

Vision and Values

As Activity Guest Experience Maker Trainee, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.

Operational Ownership

In this role, I will be assisting our Wellness & Experience team.

I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.

My duties and responsibilities will include:

• Prepare, organize, and set up all activities within the hotel, ensuring every setup meets operational and brand standards.
• Plan and maintain weekly activity calendars, coordinating schedules to maximize guest engagement and smooth operation.
• Handle guest reservations for all activities, excursions, and recreational events, ensuring proper follow-up and confirmation.
• Communicate effectively between the organizer, supervisor, and all hosts within the department, ensuring seamless coordination.
• Provide accurate and up-to-date information about available activities, gym usage, equipment rules, and property facilities.
• Present and introduce the activity schedule or compendium to guests, suggesting suitable activities for a personalized experience and answering all related inquiries.
• Interact with guests proactively, using verbal and non-verbal communication to respond to requests and ensure each activity is completed satisfactorily.
• Check, clean, and maintain all activity and recreational equipment; report any damage or excessive wear to the Wellness & Experience Manager for replacement.
• Liaise with other hotel departments to ensure smooth execution of activities, accurate bookings, proper billing, and adherence to schedules.
• Handle guests’ feedback, comments, and follow-ups professionally, reporting patterns or significant issues to management.
• Execute all Wellness & Experience department tasks in line with operational guidelines, brand standards, and quality expectations.
• Maintain thorough knowledge of all safety, security, and emergency procedures relevant to the role.
• Ensure all information regarding activities and facilities is accurate, current, and accessible to staff and guests.
• Promote and upsell all property facilities and activities to enhance guest experience and revenue opportunities.
• Attend all required meetings, training sessions, and workshops to maintain and enhance professional skills.
• Adhere strictly to LQA standards and brand policies.
  
  

• I will learn and grow with our Six Senses leaders, in a non-hierarchical organization.
• I will be part of our Mission Wellness Program - with plenty activities to discover Six Senses values, mission and vision along with our beautiful properties.
• Locker available.
• Uniform & Laundry
• I will be delighted with the different flavors in our sustainable canteen, where I will have access to breakfast, lunch and dinner.
• The hotel Six Senses Ibiza will provide with shared accommodation, where I will share the space with fun and quirky people.
• I will enjoy two days off for each week of training.
• Internship Allowance.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

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Duties And Responsibilities

Vision and Values

As Front of House Trainee, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.

Operational Ownership

In this role, I will assume responsibility for the efficient operation of all Front of House tasks to provide exceptional products and services within brand operating standards. It includes:

• Guest Welcome: Greet guests upon arrival and provide a warm welcome experience.
• VIP Recognition: Maintain and share relevant information about suite guests for the VIP recognition program.
• Guest History Management: Input and update guest information in the PMS, ensuring accurate guest history for future stays.
• Complaint Handling: Address guest complaints and suggestions promptly, logging them for follow-up until resolution.
• Anticipating Needs: Identify service trends and gaps to enhance the overall guest experience.
• Pre-Arrival Familiarization: Review guest profiles and histories before arrival to ensure seamless engagement.
• Department Coordination: Notify relevant departments about guest arrivals and preferences.
• Transfer Assistance: Coordinate guest transfers to and from the hotel and ensure readiness of welcome amenities
• VIP Engagement: Meet with guests listed in the VIP report to assess their experience and satisfaction.
• Cross-Department Collaboration: Coordinate guest requirements across departments for optimal satisfaction.
• Identify opportunities for upselling rooms, late checkouts, and in-resort activities to drive revenue.
• Administrative Efficiency: Prepare and submit operational reports on time, ensuring effective departmental administration.
• Training Participation: Attend meetings and training sessions as required and assist in organizing team involvement.
• To upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
• To strictly adhere to LQA standards and guest comments.
• To use multiple platforms, including our Six Senses App, at the same time while managing various pieces of information.
• To be flexible in own schedule between mornings, evenings and/or night shifts, including weekdays, weekends, festive days and/or any other as per operational needs.
• To perform any additional tasks given by Supervisors or above in the organization.
  
  

• I will learn and grow with our Six Senses Ibiza leaders, in a non-hierarchical organization.
• I will be part of our Mission Wellness Program - with plenty activities to discover Six Senses values, mission and vision along with our beautiful Island.
• I will be delighted with the different flavors in our sustainable canteen, where I will have access to breakfast, lunch and dinner.
• The hotel will provide me with shared accommodation, where I will share the space with fun and quirky people, like me.
• Locker available.
• Uniform & Laundry.
• I will enjoy two days off for each week of training.
• Internship Allowance.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

. Office

Vision and Values

In this role, I will assist the Groups & Events team in managing group requests and supporting the organization of events, ensuring each experience reflects our brand standards and values.

I will follow our sales and events strategy and supporting on-site execution always aiming to deliver exceptional experiences for our guests and clients while representing Six Senses Ibiza.

• Respond to group inquiries and follow each request from the first contact to confirmation.
• Prepare proposals on time and keep the sales pipeline organized.
• Help with negotiations and coordinate details with different teams.
• Support the contract process until it’s signed and ready for the operations team.
• Work closely with on-site teams to make sure every event runs smoothly.
• Join internal meetings, site inspections, and sales presentations when needed.
• Keep good communication with all departments to ensure goals are aligned.
• Build strong relationships with clients and support them during the planning process.
• Anticipate client needs and suggest solutions that reflect the Six Senses experience.
• Help coordinate event logistics such as venues, AV, catering, and transport.
• Keep databases and reports updated.
• Use systems like Delphi, Opera, and Microsoft Office in daily tasks.
  
  

• I will learn and grow with our Six Senses Ibiza leaders.
• I will be part of our Mission Wellness Program - with plenty activities to discover Six Senses values, mission and vision along with our beautiful Island.
• I will be delighted with the different flavors in our sustainable canteen, where I will have access to breakfast, lunch and dinner.
• The hotel will provide me with shared accommodation, where I will share the space with fun and quirky people, like me.
• Locker available.
• I will enjoy two days off for each week of training.
• Internship Allowance.
  
  

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

. Office Word

As Rooms Coordinator Trainee, I fully comprehend the vision of Six Senses Ibiza to help people reconnect with themselves, others, and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.

Operational Ownership

In this role, I will assume responsibility for the efficient operation of all guest experience tasks to provide exceptional products and services within brand operating standards.

I will perform the following relevant tasks for this role:

• Ensure all the Rooms Training plans are accomplished.
• Assist in our Front of House trainings to new hosts if needed.
• Perform LQA & Forbes audits for all Rooms Division departments.
• Ensure all Room Division Guidelines are completed and accessible for the hosts.
• Carry out inventories of the Rooms Division departments, including Housekeeping. Ensure the departmental inventory is up to date, clean and in good conditions every fifteen days approximately.
• Make warehouse transfers for the Rooms departments.
• Assist to prepare purchase orders for the Rooms departments.
• Manage ''Lost & Found'' cases related to Rooms Division.
• Assist to ensure all new hosts have the necessary equipment and access to perform their work.
• Operate office equipment such as scanner & copy machines, phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Compose and distribute meeting notes, routine correspondence, and reports.
• Have a good knowledge of all Rooms Division systems and day to day activities.
• Maintain efficient administration within the department preparing and submitting operational reports on time.
• Attend meetings and training as required by supervisors.
• Impeccable telephone etiquette is needed however making the guest feel comfortable by adapting our communication style to theirs.
• Ability to use multiple platforms at the same time while managing various pieces of information.
• Managing the correct use of our main communication tool with in-house guests, Six Senses App and monitoring the execution of all tasks pending.
• Perform any additional tasks given to me by the Rooms Coordinator and the Rooms Operations Manager.
  
  

• I will learn and grow with our Six Senses Ibiza leaders, in a non-hierarchical organization.
• I will be part of our Mission Wellness Program - with plenty activities to discover Six Senses values, mission and vision along with our beautiful Island.
• I will be delighted with the different flavors in our sustainable canteen, where I will have access to breakfast, lunch and dinner.
• The hotel will provide with shared accommodation, where I will share the space with fun and quirky people,
• Locker available.
• I will enjoy two days off for each week of training.
• Internship Allowance.