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0Application Specialist
5 d’abr.Verisure
Pozuelo de Alarcón, ES
Application Specialist
Verisure · Pozuelo de Alarcón, ES
. Agile TSQL Scrum HTML Kanban Power BI
Verisure, operating under two brand names (Securitas Direct & Verisure), is seeking a talented, innovative, passionate Application Specialist, within our Technology Department in Madrid, which can help us achieve our goals.
Technology plays an important role in our value creation. It is at the core of the service and operations we provide to our customers. It is what enables our people to do our job, protecting what matters most. But it is also at the heart of our future value creation. It is at the core of the new services we will offer, building on our legacy of value accretive innovation through deploying world-class products and services.
Our Technology objectives for the coming years are ambitious. We must continue to support our countries and customers with secured and world-class quality, service and product performance. We must lead in product and service innovation and increase our innovation pace. We need to support our ambitious growth in customers and geographies. For this, we must provide key capabilities, Key talent and tools supporting business efficiency and commercial priorities.
Key Responsibilities
- Efficient collaboration, interaction, troubleshooting and resolution during incident and requests management
- Post-production release verification during/after System Releases and Data Center Site Switches
- Ensure the environment-dependent configuration of each application
- Proactively raise improvement actions to be prioritized by the teams based on metrics and monitorization
- Uses monitorization to identify potential incident/issues to be fixed
- Solve incidents and improve software so that avoid this incident happening again
- Proactively solve incidents when KPIs raise that there is a deviation that could provoke an incident
- Identify the necessity of new monitorization and creates it, defining automated alerts and scalation processes/process execution
- Assist clients with software installation, configuration, and updates.
- Document and track support requests, ensuring timely resolution and follow-up.
- Conduct training sessions and create user guides to help partners effectively use our software.
- Stay up-to-date with the latest software updates and industry trends.
- Collaborate with the development team to identify and resolve software bugs.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in a technical support role, preferably in software and applications.
- Familiarity with various operating systems and software applications.
- Experience with Agile methodologies (SCRUM and KANBAN)
- Technical background (SQL, HTML, PowerBI or similar).
- Advanced English (min B2). Knowledge of other languages such as French, Italian and/or Portuguese would be an asset.
The role will be based in Madrid and report to IT Customer Marketing & CEX Manager.
Competencies
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Communicating, influencing and leadership skills.
- Organized, methodical and responsible
- Proactivity and autonomy
- Ability to work under pressure
- Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly.
- Committed to Making a Difference: When we say we will do something; we deliver with excellence. We are accountable, focused and operate with discipline.
- Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers, and we learn continuously.
- Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.
- With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.
Securitas Direct, part of Verisure
Pozuelo de Alarcón, ES
Financial & Strategic Projects Manager
Securitas Direct, part of Verisure · Pozuelo de Alarcón, ES
. Oracle Excel ERP Power BI
En Securitas Direct, part of Verisure, buscamos incorporar un/a Manager de FP&A – Business Controlling para el cluster de LATAM. Esta posición tendrá un rol clave en el acompañamiento del crecimiento del negocio en la región, actuando como socio/a estratégico/a del negocio a través del análisis financiero y operativo de los principales KPIs, adaptados a la realidad de cada país.Reportando directamente al CFO del cluster LATAM, la persona seleccionada contribuirá activamente al desarrollo de las unidades de negocio y a la toma de decisiones estratégicas, asegurando un uso eficiente de los recursos financieros y una visión integral del desempeño del negocio.Se incorporará al equipo de FP&A (Financial Planning & Analysis), con un fuerte foco en Business Controlling, planificación financiera, análisis de performance y generación de valor.Principales responsabilidades
- Actuar como business partner financiero de las distintas unidades de negocio del cluster LATAM, aportando análisis, insights y recomendaciones accionables.
- Realizar análisis financieros y de negocio recurrentes y ad-hoc, identificando tendencias, riesgos y oportunidades.
- Analizar y explicar el rendimiento del negocio a través de KPIs financieros y operativos clave.
- Coordinar los procesos financieros con áreas transversales.
- Liderar y ejecutar el proceso de cierre financiero mensual, asegurando calidad, precisión y cumplimiento de plazos.
- Elaborar estimaciones financieras, forecasts y escenarios para apoyar la toma de decisiones estratégicas.
- Impulsar iniciativas y proyectos con impacto directo en la creación de valor y mejora del performance del negocio.
- Garantizar la calidad, consistencia y oportunidad de la información financiera reportada a Dirección.
- Identificar oportunidades para mejorar la eficiencia de los procesos financieros y de la toma de decisiones.
- Asegurar el cumplimiento de principios contables generalmente aceptados y/o IFRS.
- Contribuir al mantenimiento de un entorno sólido de controles internos y reporting financiero.
- Más de 7 años de experiencia en posiciones de Auditoría, Control de Gestión, FP&A o similares, idealmente en entornos multinacionales.
- Titulación universitaria en Economía, Administración y Dirección de Empresas o similar.
- MBA o Máster en Finanzas (valorable).
- Sólidos conocimientos en contabilidad, reporting financiero y análisis de negocio.
- Dominio avanzado de Microsoft Excel y experiencia en modelización financiera y análisis de datos.
- Alta capacidad analítica, pensamiento crítico y fuerte entendimiento de los drivers del negocio y KPIs.
- Habilidades de comunicación, organización y gestión de procesos.
- Nivel fluido de inglés.
- Power BI
- Oracle ERP
- HFM / Hyperion / SmartView
Transformation Office Intern
4 d’abr.Verisure
Pozuelo de Alarcón, ES
Transformation Office Intern
Verisure · Pozuelo de Alarcón, ES
. Python Office Excel
The Transformation office Intern will be a key member of the Transformation Office team, reporting to the managers of the team. The role will be based in Madrid. The Transformation Office Intern will work side by side with HR Transformation managers to define and ensure adequate and consistent implementation of several strategic projects across all HR functions. The successful candidate will work with key stakeholders from all countries where the company operates to make sure the company is operating consistently and implementing the defined engagements across different geographies.
Responsibilities
This role provides a unique opportunity to get hands-on with automation and digital tools. The Transformation Office Intern will help design, build, and optimize solutions that make everyday work easier and smarter. You don’t need to be an expert in these tools yet, what matters most is curiosity, proactivity, and a strong desire to learn and create. Key Responsibilities The main responsibilities will entail:
- Support and get involved in cross-country and cross-function projects (to deliver global HR support), for which will be expected to:
- Analyse project impact/ results (highly number driven organization)
- Maintain 360-degree perspective (on e.g. scope, timing, costs, quality, communication and deliverables) across teams involved
- Support in the development of solutions, actions and roadmaps to accelerate transformation and mitigate risks, involving stakeholders and senior leaders appropriately
- Design and implement process automations and digital tools to streamline workflows, improve accuracy, and reduce manual effort.
- Maintain and optimize existing automations to ensure efficiency, reliability, and scalability.
- Collaborate with other teams and departments to identify opportunities for automation and digitalization, turning ideas into working solutions.
- Research new technologies and tools with potential applications in HR and business operations, contributing to innovation within the Transformation Office.
Over the past years, Verisure has experienced an exceptional and resilient financial performance with a very long track-record of double-digit growth - thanks to continuous drive for Innovation, our very sophisticated Go to Market and replicable business model for expansion into new countries. Our strong and visionary Management Team is now supporting the business’ next phase of growth with a robust business plan for value creation.
With your help supporting the Business needs of our growing organization, Verisure will continue developing into a leading consumer-oriented company!
Candidate profile Requirements
- Excellent written and spoken English and Spanish. We are an international company and all our positions whether these are internships or permanent require a high level of both languages.
- Excellent analytical skills and attention to detail.
- Great communication skills.
- Strong knowledge of Microsoft Office package (preferred good Excel and Power Point).
- Other analytical knowledge very valuable (i.e. VBA, coding, Power Automate, Power Apps, Python, etc.)
- Ability to prioritize and multi-task.
- Strong drive and hands-on.
- Innovation and continuous improvement mindset
- Last year students and/or recent University graduates with degrees such as Engineering, Science, Computing, etc. We are seeking individuals with passion for innovation and who are willing to challenge themselves.
- Desirable experience in Strategy Consulting.
Our Internship Programmes Are Incredibly Successful With a High Retention Rate And The Potential To Join Us On a Permanent Basis. Verisure Will Offer You
- Paid internship with a full-time schedule and flexibility.
- Hybrid model. Work from home and at our great Madrid offices in Pozuelo de Alarcón.
- Lunch included at our canteen. You won’t need to pay for your daily meal when you are at the office.
- Holiday/Vacation entitlement.
- Dynamic and vibrant environment. Our office is an open-plan space in which you will be able to interact with the best professional from different teams at all levels.
- A minimum term of 6 months with the potential to extend to an additional 6 months.
Passionate in Everything We Do: Our people have a sense of energy that is unmistakable, one that drives us to delight our customers and focus on creating impact quickly
Committed to Making a Difference: When we say we will do something, we deliver with excellence. We are accountable, focused and operate with discipline
Always Innovating: We believe that Innovation can be big or small; it’s a continuous state of mind that inspires us to think differently and always make things better. We are risk takers, and we learn continuously.
Winning as a Team: Our people know that by leveraging one another’s strengths, investing in and developing our team’s capability and by collaborating well, we will win.
With Trust & Responsibility: Operating with integrity is core to our success. We are humble, honest and value deep mastery and expertise. We do the right thing, always.
Senior Project Manager
2 d’abr.Verisure
Pozuelo de Alarcón, ES
Senior Project Manager
Verisure · Pozuelo de Alarcón, ES
. Agile TSQL QA Office
Verisure is a dynamic and innovative company that believes security is a human right. We are a leading global provider of professionally monitored security solutions - international, fast, agile, lean, high-performance, and value driven.
We are looking for a talented and motivated Senior Project Manager to join our Tech South Quality team in Madrid. This is an excellent opportunity to have a direct impact on our business and contribute to our growth in the technology sector.
What will be your challenges?
This role aims to strengthen cross-team collaboration by compiling and providing a unified Quality perspective, enabling consistent planning, governance, and decision-making across the department. As part of the Tech South Quality team, you will become part of a team of problem solvers, helping to connect the complexity of the business strategy with the project execution while monitoring field impact. You will act as cross-enablement layer connecting the dots across the multiple QA verticals (i.e., new projects, portfolio, installations quality, and data science) by ensuring governance and narrative for planning, reporting, and project leadership.
Role
Our best-in-class organization is a great opportunity for high-performance candidates from strategy consulting firms willing to transition into the corporate sector. As an example, some of the challenges for this role may include:
- Support a consistent demand intake mechanism across countries and internal technical teams (i.e., IT and R&D), ensuring needs are structured and routed by facilitating prioritization conversations and framing trade-offs, risks and impacts.
- Lead and manage strategic or special projects by consolidating, using and publishing inputs from different functions.
- Set and manage strategic roadmaps and oversee rigorous project execution to ensure delivery according to business goals. Manage projects ensuring proper alignment and approvals are obtained from Business, Legal, Data privacy, and Infosec.
- Oversee execution to deliver a cross-QA program view, evolving ways of working to foster collaboration across areas to support follow-up of objectives and action plans.
- Prepare, structure and run governance forums (e.g., quality committees, business/ tech follow ups) ensuring agendas, decisions, and action tracking.
- Lead regular preparation of executive-level presentations, dashboards, and reporting to top management teams.
- Coordinate a single view of performance/ KPIs by ensuring consistency, inputs, and reporting routing across the verticals.
- Lead anD enable WoW initiatives across the department to improve efficiency, consistency, and collaboration (templates, rituals, playbooks)
- Mentor and support team members, fostering a culture of excellence, collaboration, and professional growth within the team.
- Identify and drive opportunities for continuous improvement, challenging the status quo and championing best practices in portfolio management, innovation, and operational efficiency.
- Establish, maintain, and nurture relationships with strategic business partners, as well as other key stakeholders across the organization.
Permanent hire will be based in Madrid.
Qualifications
- Bachelor's degree in science, engineering, or another technical-related field (MiM or advanced degree is a plus).
- At least 4 years in a high-performance environment with a strategic role: program management, strategy/ ops consulting, PMO business operations, or similar cross-functional roles. Experience in a strategy consulting firm (such as BCG, McKinsey, Bain, Oliver Wyman, Strategy&, …) is a plus.
- Strong execution and project/ program management capabilities: planning, tracking, risk/dependency management, governance. Proven track record on PMO functions and delivering cross-functional projects with multiple stakeholders.
- Exceptional analytical and problem-solving skills, with demonstrated ability to move from analysis to practical execution and measurable impact.
- High attention to detail and rigor in delivery.
- Experience managing multiple projects simultaneously, prioritizing effectively, and adapting to changing business needs in a fast-paced environment.
- Excellent communication and presentation skills, fluent in both Spanish and English.
- Strong stakeholder management and influencing skills, with experience building relationships across functions and geographies.
- International mindset and willingness to work on projects with global scope and multicultural teams.
- Familiarity with KPI frameworks, operational planning, and governance forums.
- SQL and/ or BI tolls and experience working with data teams
- Hybrid model: Work from home and at our great Madrid offices in Pozuelo de Alarcón (El Barrial- Centro Comercial)
- Lunch included at our canteen: You won’t need to pay for your daily meal when you are at the office!
- Dynamic and vibrant environment: Our office is an open-plan space in which you will be able to interact with the best professionals from different teams at all levels.
- International stakeholder projects.
- Periodic team buildings: Because it’s important to have fun.
- Learning and training programs.