Ofertas de empleo de Gerente en Madrid

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada27 abr.

Teletrabajo Office

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

About The Role

Would you like to be the voice of Morningstar, delivering the highest quality of service and professionalism to our clients?

We are looking for a Customer Success Manager who wants to push themselves in a career in Financial Services.

You will work together with our institutional clients using Morningstar´s flagship analysis tool, Morningstar Direct, to ensure they are successful in using the product.

Morningstar is a global investment research firm that compiles and analyzes investment data in a number of different lenses, including performance, risk and sustainability. The company provides an extensive line of products for individual investors, financial advisors and institutional clients.

The Role

Morningstar is seeking a Customer Success Manager for our institutional research platform Morningstar Direct to be based in our office in Madrid. In this role, you will be responsible for understanding your customers' business drivers and their desired outcomes, so that Morningstar can deliver value, retain and grow the accounts, and meet contractual commitments. The ability to communicate clearly and form strong relationships with our clients is critical for this role.

Founded on teamwork, you will be part of an organization in Europe and globally that will enable you to learn and grow with your peers, while being supported by Morningstar Product, Sales and Service teams.

Job Responsibilities

• Become a product expert on Morningstar Direct, providing guidance and best practice advice on how customers can leverage Morningstar's services. By building a trusted relationship you will retain current engagements and identify new opportunities to grow the customer's business with Morningstar.
• You will play an important role in the Sales process, working closely with our Sales department to understand a client's needs and map them to the capabilities of Morningstar Direct.
• Proactively build client relationships, including the ability to anticipate and listen to our clients' needs. Achieve this by working closely with clients and liaising internally with Sales, Product and Customer Success Teams in order to meet customer requirements.
• Work closely with your assigned Morningstar client base to ensure high levels of service delivery and customer Return On Investment.
• Use your innovative approach to contribute to the business and work with product managers, data and sales colleagues in order to evolve Morningstar services.
• Initiate and drive client workshops and/or user forums to train and grow usage of Morningstar Direct.
• Proactively contribute to the renewal process and drive a strong renewal rate by continuously managing client satisfaction levels - and working closely with sales teams to identify and evaluate potential upsell opportunities.
  
  

Qualifications

• Fluency in English, Spanish and another European language is required (ideally Italian)
• Strong communication and presentation skills, both written and oral.
• Strong customer-centric, strategic approach.
• Proven organizational and multi-tasking skills.
• Ease in dealing with ambiguity; ability to create focus, coordination and keeping internal & external stakeholders on track.
• Experience in the Financial Services industry is preferred
• Ability to develop strong internal and external partnerships and relationships.
• Bachelor's degree or equivalent.
  
  

Hybrid Work Model

Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

302_MstarEurServSL Morningstar Europe Services, S.L. Legal Entity

Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada27 abr.

Teletrabajo SaaS Office

Polar Analytics is a Full-Stack Business Intelligence Solution for Consumer Brands. A powerful, yet simple solution for business users to get the insights they need to succeed and make the right decisions.

Our mission is to empower indie DTC brands worldwide to grow faster and more profitably!

What's Unique About Polar Analytics? 💎

• Traction - We've grown to over 2,000 + active merchants as of June 2023, and we're on track to reach 5,000 this year.
• Tech & Product - We leverage the latest advancements of the modern data stack and make it user-friendly to non-technical users.
• Funding Strategy - We're backed by Point9, an exceptional B2B SaaS investor that's renowned for finding Unicorns at an early stage.
• Team - We're a collective of experienced individuals from leading eCommerce SaaS platforms and are on a mission to become the next unicorn.
  
  

Why this role 🙋

There are tons of brands out there. We need to be different. How? By smartly getting into the market, deeply knowing our products, and really listening to what our customers say. Moreover, we're on the hunt for someone who can craft the absolute best content in the D2C industry – content so spot-on that operators will love it

We're on the lookout for a unique blend: someone who can envision the big picture, roll up their sleeves to execute, and truly make our brand glow in a crowded space. It's about pushing limits, finding solutions in challenges, and bouncing back stronger from every hiccup. If you're all about action and making things happen, this is your call.

Your scope:

Drive Strategic Growth: As the Growth Marketer, your primary mission is to architect our market entry and expansion. Collaborating closely with product, sales & CS teams, you'll design strategies that not only position our brand effectively in the minds of our target D2C operators but also foster a strong product-marketing synergy. With a deep understanding of our products, you'll craft compelling content that resonates and builds a robust bridge between our brand and its audience.

Make Data-Driven Decisions: In a rapidly changing landscape, your ability to spot market trends, analyze competitor movements, and delve deep into customer insights will be pivotal. By launching customer surveys and feedback loops, you'll be at the forefront, ensuring that our strategies are ever-evolving and built on concrete data.

Optimise Outreach: Your role goes beyond strategy design; it’s also about execution and refinement. Work in tandem with sales and customer service teams to ensure a unified brand voice. Utilize modern marketing tools, from no-code solutions like N8N to creative platforms such as Canva, ensuring we remain efficient and cutting-edge.

Optimise Channels: From social media to email marketing, ensure we're using the right tools to reach our audience most effectively.

Collaborations with Partners: Forge partnerships with influencers, bloggers, and possibly other brands. Use their clout to enhance our reputation.

Build best-in-class experience for new customers: Design full-fledged campaigns and customer journeys. From the first touchpoint to conversion, ensure a smooth, memorable journey for our prospects.

Performance Analytics: Regularly review and analyze campaign performance. Know what's working, what's not, and how to improve.

The job is made for you if...

🌟 You're eager to make brands stand out. Amidst a sea of brands, you understand the importance of differentiation.

📈 You're a strategic mastermind. Entering the market effectively and understanding the competition is your game.

🎧 You listen to customers. You believe that truly understanding customer needs is key, and you prioritize this.

📝 You can create killer content. Especially in the D2C space, you aim to produce content that operators won't just like, but they'll love.

🛠 Tools are your best friends. You're comfortable with no-code tools like N8N, Zapier, and Integromat, and you've got a flair for creative tools like Figma, Canva, and Webflow.

⚡ You're fast, strategic, and you lead with energy. Decisive actions and a bold vision are in your DNA.

Our Hiring Process 📝

We follow a structured hiring process to ensure fairness and transparency. Our process may vary depending on the role, but this is what you can expect after you apply:

• Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience, your motivations and Tell you more about Polar Analytics.
• Technical Fit (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role.
• Technical Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member.
• Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below).
  
  

We value your time and effort in the application process, and we aim to provide feedback as quickly as possible.

Our Values 🌟

• No Ego 🤝 - We're all about teamwork and valuing everyone's input.
• Transparency 🪞 - Honesty, feedback, and open communication are cornerstones of our growth.
• Growth Mindset 🚀 - We're always learning, improving, and striving for excellence.
• Care for others 💜 - We're empathetic, customer-centric, and proactive in helping others.
• Act Like the Owner 🔑 - We take responsibility and ownership to drive the success of our business.
• Driven by Impact 🎯 - We focus on delivering value to our customers and stakeholders.
  
  

Company Perks & Benefits:

• 🌎 Choice-first organisation with a culture built around impact rather than hours
• 🏖 5 weeks of vacation
• 💰 Competitive salary & equity (our compensation philosophy targets 60th - 80th percentile in the top 3 European tech markets)
• 💻 Latest MacBook Pro or equivalent
• 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in
• 🩺 Complimentary private health insurance (we use Alan)
• 😍 Every 6 months we organize a company-wide offsite to discuss where we're going and strengthen the social bonds
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada27 abr.

SaaS

Sales Manager Alcala de Henares, Community of Madrid Sales ManagerMadridMadrid, Community of Madrid, ES Are you a current Elekta employee? Please click here to apply through our internal career site Find Jobs - Elekta. Want to join a team with a mission to improve and save lives? We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and their communities. We currently have the following opportunity available - please contact us for more details!We don't just build technology. We build hopeStep into the cutting edge of cancer care with Elekta!We're on the hunt for an experienced Sales Manager to lead the way in promoting our ground-breaking products across Spain. Ready to make waves in the fight against cancer? Join us and be a driving force for change!What you'll do at Elekta At Elekta, the role of a sales manager is to actively contribute to the sales and promotion of Elekta products and solutions throughout Spain. This position requires a strong focus on customer engagement and the application of specialized sales knowledge and skills. Collaborating with Region Cluster Leaders, Sales Directors, Account Managers, and other sales professionals, the sales manager is responsible for achieving the targeted sales goals for all Business Lines and their respective products and services. Furthermore, the sales manager shares the responsibility with Cluster Leaders, Sales Directors, and Account Managers in meeting market share and profitability objectives within the region. Please note that this role does require you to travel across Spain up to 70% of the time. The right stuff Excellent communication skills, both written and verbal. Skilled presenter and speaker including in approved social media forums. Capable, adaptable, and demonstrable multi-tasker. Ability to work autonomously. Excellent team player at all levels and collaborative interpersonal skills. Demonstrable customer focus and relationships experience and success. Results oriented, operative with excellent analytical skills. Strong ethical standards, values, and good judgement. Persistent, enduring and prepared to make strong personal commitments. What you'll bringRelevant Degree (technical, clinical, or business oriented) or equivalent knowledge acquired through business experience. High level sales and negotiation skills and experience. Medical equipment sales experience is highly desirable. Ideally skills in Biomedical engineering or Physics and/or competences in information systems in the hospital world. Solid knowledge and experience of the medical devices industry, Oncology Informatics and SaaS is a must. Fluency in English and Spanish is requiredHighly proficient IT skills essential. Demonstrable knowledge and understanding of Elekta's product portfolio. Demonstrable business acumen and commercial mindset. What you'll getIn this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits. Remote roleCompany car and internet allowanceMarket salaryExceptional leave according to our labour agreementMedical and life insurance via MetLifePension planParental salary subsidyHoliday 25 daysHiring processWe are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the "Apply" button. Please note that we do not accept applications by e-mail. Your Elekta contactFor questions, please contact the responsible Global Talent Acquisition Partner, Sarah Elmasry on sarah. ******. we are an equal opportunity employer We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic. SummaryLocation: MadridType: Full time#J-18808-Ljbffr

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada27 abr.

Teletrabajo

Desde LHH buscamos Responsable de RRHH, Cultura y Personas para empresa multinacional francesa.

Reportando al Gerente Nacional y a la Jefa de RRHH de la filial, desempeñaras un papel fundamental en la configuración y fomento de la cultura organizacional, iniciativas de desarrollo de talentos y estrategias, desarrollando las áreas de Selección, Formación y Desarrollo. así como gestión del desempeño, junto con otras funciones propias del resto de áreas dentro de RRHH, con un perfil generalista dentro de esta posición.

Requisitos

• Experiencia mínima de 5 años en un rol generalista
• Licenciatura o equivalente y Máster en RRHH
• Nivel C1 ingles, se reporta internacionalmente (valorable francés)
  
  

Beneficios

• Teletrabajo
• Seguro Medico
• Ticket Restaurant
• Formar parte de una empresa multinacional en plena expansión.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada27 abr.

Importante compañía del sector salud y servicios hospitalarios busca un Especialista Comercial de servicios de salud para desarrollar el negocio en España. Se encargará de...

• Ejecutar la política comercial de la compañía en su área de responsabilidades (Clínicas Reproducción Asistida, acuerdos con empresas para la realización de chequeos a sus directivos y empresas de asistencia en viaje así como aseguradoras Internacionales)
• Proponer y desarrollar aquellas estrategias comerciales que permitan aumentar el nivel de facturación y rentabilidad.
• Generar acuerdos a través de partners y/o acuerdo estratégicos que tenga como objetivo el crecimiento del negocio.
• Potenciar la captación de nuevos clientes a la red de centros hospitalarios de la empresa, como mucho foco en los "No clientes" de la empresa.
• Acordar y fijar los circuitos de los servicios o productos nuevos con las personas de las áreas asistenciales, y de operaciones de nuestra red de centros.
• Encontrar y desarrollar nuevas oportunidades de negocio.
• Gestionar la cuenta de resultados bajo su responsabilidad alcanzando los objetivos definidos por la compañía.
• Realizar el análisis y la investigación de mercado.
• Analizar los resultados de la implementación del Plan de Desarrollo de Negocio, con el fin de evaluar las oportunidades de mejora y futura generación de ingresos.

Profesional con conocimiento del sector salud acostumbrado a desarrollar acuerdos con terceros (B2B) y explorar e identificar opciones de crecimiento del negocio en centros asistenciales. Orientado a resultados y al cierre de acuerdos comerciales. Formación superior y nivel fluido de inglés. Proyecto para gran compañía del sector salud.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada27 abr.

Fintech

Our client is the Italian N°1 PLATFORM FOR ESG CROWDINVESTING SERVICES, which means:

• ESG DIGITAL INVESTMENT PLATFORM: an end-to-end advantageous solution for companies and investors aimed at facilitating the financing of energy efficiency, renewable energy, and environmental sustainability projects.
• CROWDINVESTING is a world of innovative and digital financing services through which a promoter of an economic initiative, in this case, solely ESG projects, requests funds from a wide audience of potential investors (CROWDFUNDING) to initiate the project through a platform authorized at the European level and supervised by various National authorities.
  
  

After 4 years of growth in Italy, and after starting operations in Spain (consolidating all legal and administrative processes, commercial development, and marketing), our client is preparing to scale its operations in Spain and Portugal.

For This Reason, We Are Looking For

1 Country Manager Spain (Madrid)

The Country Manager will have at their disposal a substantial pipeline of already identified projects, a network of professional and associative relationships established, and selected and operational communication partners.

Activities And Responsibilities

• Analyze the Spanish market for Renewable Energy, Environmental Sustainability, and Energy Efficiency to identify and contact potential project proposers.

• Analyze the financial market, particularly in CROWDINVESTING, to identify competitors/partners.
• Analyze the investor market, both institutional and private, to identify and design appropriate communication, marketing, and networking actions.
• Identify projects for funding, define a pipeline of opportunities, and oversee the activation process on the platform, coordinating with the Italian team for the evaluation of the proposer and the project.
• Draft contracts with the proposer and structure the fundraising campaign in collaboration with the Italian team and locally identified Digital Marketing companies.
• Promote the project within the community and create a network of private investors.
• Establish and maintain a network of contacts with Spanish financial institutions to attract local investors.
• Promote the project and the brand in the Spanish market.
• Monitor local development and present progress to management.
• Identify new market development opportunities and present them to management.
  
  

Skills

• Previous experience in a similar role in Spain in related sectors: finance, renewable energy, or innovative startups.

• Knowledge of Digital and Social Marketing tools and strategies, useful for analyzing and selecting sector companies to collaborate with in Spain and managing relationships with the Italian team.
• Understanding of the energy and finance market and the regulatory framework regarding CROWDINVESTING in Spain.
• Commercial skills and knowledge of sales techniques for managing negotiations and closing contracts.
  
  

Fluent Languages

• Spanish, Italian, and English.
  
  

Education/Training

• Bachelor's degree in Economics, Marketing, or Finance in the FINTECH sector
  
  

Soft Skills

• Strong interpersonal skills, empathy, problem-solving abilities.
• Growth-oriented mindset, analytical skills, and strategic thinking.
• Communicative and interpersonal skills, excellent networking abilities.
• Flexibility and willingness to travel.
  
  

Nice To Have

• Personal network in the Finance or Green sectors in Spain.
  
  

Position

• Permanent contract with the local company, compensation commensurate with the profile, growth path within the new Country, performance-based bonuses.
  
  

Location: Madrid

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada27 abr.

Fintech

Il nostro cliente è la PIATTAFORMA ITALIANA N°1 PER I SERVIZI DI CROWDINVESTING IN AMBITO ESG, ossia:

• PIATTAFORMA di INVESTIMENTI DIGITALI ESG: una soluzione end-to-end vantaggiosa per aziende ed investitori che ha lo scopo di agevolare il finanziamento di progetti di efficienza energetica, fonti rinnovabili e sostenibilità ambientale;
• Il CROWDINVESTING è mondo di servizi di finanziamento innovativi e digitali attraverso cui un promotore di un’iniziativa economica, in questo caso di soli progetti ESG, chiede fondi ad un’ampia platea di potenziali investitori (CROWDFUNDING) per avviare il progetto attraverso una piattaforma autorizzata a livello Europeo e vigilata da varie autorità Nazionali.
  
  

Dopo 4 anni di crescita in Italia, e dopo aver avviato le operazioni in Spagna (consolidando tutti i processi legali ed amministrativi, di sviluppo commerciale e di marketing), il nostro cliente si appresta a voler scalare le proprie operazioni in Spagna e Portogallo.

Per Tale Motivo Siamo Alla Ricerca Di

1 Country manager Spagna (Madrid)

Il Country Manager avrà a disposizione una cospicua pipe-line di progetti già individuati, un network di relazioni professionali ed associative avviato, e partner di comunicazione già selezionati ed operativi.

Attività e Responsabilità

• Analizzare il mercato spagnolo delle Energie Rinnovabili, Sostenibilità Ambientale ed Efficienza Energetica per identificare e contattare i potenziali proponenti;
• Analizzare il mercato finanziario ed in particolare del CROWDINVESTING per identificare competitor/partners;
• Analizzare il mercato degli investitori, sia istituzionali che privati, per identificare e progettare le corrette azioni di comunicazione, marketing e networking;
• Identificare progetti da finanziare, definire una pipeline di opportunità e seguire il processo di attivazione sulla piattaforma, coordinandosi con il team italiano per la valutazione del proponente e del progetto;
• Stesura contrattuale con il proponente e strutturazione della campagna di raccolta fondi in collaborazione con il Team in Italia e società di Digital Marketing locali opportunamente identificate;
• Promozione del progetto nella community e creazione del proprio network di investitori privati;
• Creazione e Mantenimento di un network di Contatti con istituzioni finanziarie spagnole per attrarre investitori locali;
• Promozione del progetto e del Brand nel mercato spagnolo;
• Monitorare lo sviluppo locale e presentarne l’andamento alla Direzione;
• Identificare nuove opportunità di sviluppo del mercato e presentarle alla Direzione
• Competenze:
• Precedente esperienza nello stesso ruolo in Spagna in settori limitrofi: finanza, energie rinnovabili o start up innovative;
• Conoscenza degli strumenti e delle logiche di Digital e Social Marketing, utili per l’analisi e la selezione delle società del settore con cui collaborare in Spagna e la gestione delle relazioni con il Team Italiano;
• Conoscenza del mercato dell’energia e della finanza e del quadro normativo sul CROWDINVESTING in Spagna;
• Capacità commerciali e conoscenza di tecniche di vendita per la gestione di trattative e chiusura di contratti.
  
  

Lingue Conosciute In Modo Fluente

• Spagnolo, italiano e inglese;
  
  

Istruzione/formazione

• Laurea in economia, marketing o finanza nel settore FINTECH
  
  

Softskill

• Forte capacità relazionale, empatia, problem solving;
• Mentalità votata alla crescita, Capacità analitiche e di pensiero strategico;
• Capacità comunicative e interpersonali, ottime capacità di networking;
• Flessibilità e disponibilità a viaggiare;
  
  

Nice To Have

network personale in ambito Finanza o Green in Spagna

Inquadramento

• Contratto a tempo indeterminato con la società locale, retribuzione commisurata al profilo,percorso di crescita nella nuova Country, bonus legati ai risultati.
  
  

Sede: Madrid

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada26 abr.

En Manpower estamos en búsqueda de un Retail Area Manager especializado en el sector de accesorios de deporte.

El Retail Area Manager en el sector de Accesorios Deporte es responsable de supervisar y gestionar múltiples puntos de venta dentro de una región geográfica específica. Este rol implica la implementación de estrategias para maximizar las ventas, garantizar la excelencia en la experiencia del cliente y asegurar el cumplimiento de los estándares de la marca en todas las ubicaciones.

Responsabilidades:

1. Gestión de múltiples tiendas: Supervisar y gestionar un conjunto de tiendas dentro de una región asignada, asegurando que cada ubicación cumpla con los objetivos de ventas, rentabilidad y servicio al cliente establecidos.
2. Desarrollo y capacitación del equipo: Proporcionar liderazgo y orientación a los gerentes de tienda y al personal de ventas, asegurando que estén debidamente capacitados y motivados para alcanzar los objetivos comerciales y brindar un servicio al cliente excepcional.
3. Implementación de estrategias comerciales: Desarrollar e implementar estrategias comerciales efectivas en cada ubicación para impulsar las ventas, aumentar la cuota de mercado y mejorar la rentabilidad.
4. Control de inventario y visual merchandising: Supervisar el control de inventario y la gestión de productos en todas las tiendas, asegurando una presentación visual atractiva y coherente de los productos de la marca.
5. Análisis de rendimiento: Realizar análisis de rendimiento de ventas y operaciones en cada ubicación, identificando áreas de mejora y oportunidades para optimizar la eficiencia y la rentabilidad.
6. Relaciones con clientes y stakeholders: Desarrollar y mantener relaciones sólidas con clientes clave, proveedores, socios comerciales y otras partes interesadas relevantes en la región.

Requisitos:

1. Experiencia previa: Experiencia demostrada de, al menos 10 años, en puestos de gestión en el sector minorista, preferiblemente en el sector de accesorios deportivos o industrias relacionadas.
2. Habilidades de liderazgo: Fuertes habilidades de liderazgo y capacidad para motivar y guiar a equipos diversos hacia el logro de objetivos comunes.
3. Orientación a resultados: Fuerte orientación a resultados y capacidad para establecer y alcanzar objetivos de ventas y rentabilidad.
4. Excelentes habilidades de comunicación: Habilidades de comunicación excepcionales, tanto verbal como escrita, para interactuar efectivamente con el equipo, los clientes y otros stakeholders.
5. Flexibilidad y capacidad de viaje: Disposición para viajar dentro de la región asignada y adaptarse a las necesidades cambiantes del negocio.
6. Conocimiento del mercado: Amplio conocimiento del mercado minorista y del sector de accesorios deportivos, incluyendo tendencias del consumidor y dinámicas competitivas.
7. Imprescindible nivel alto de inglés.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada25 abr.

Estrategia Marketing Formación Elaboración de presupuestos Estrategia empresarial Negociación Planificación de negocios Gestión operativa Liderazgo de equipos Dirección de equipos

Objetivo del puesto

• Asegurar que las funciones de cada miembro del equipo se realicen con eficiencia.
• Supervisar la efectividad del equipo con alto grado de motivación y sentido de pertenecía a la marca.
• Demostrar a nuestro invitado que somos su mejor opción, mediante un servicio de excelencia apegado a los estándares de calidad del grupo.
• Lograr un crecimiento sostenible del restaurante.

Funciones

• Prevenir la rotación de personal. Aplicar un correcto liderazgo que permita retener a los
• colaboradores, motivándolos y dirigiéndolos a las metas establecidas por empresa.
• Supervisión de la correcta recepción de proveedores, auditando constantemente que la mercancía llegue
• Completa, en buen estado y que coincida con lo facturado.
• Supervisar y asegurar el ingreso correcto de las órdenes de compra y posteriormente compras

semanales.

• Asegurar el proceso correcto de los traspasos entre almacenes.
• Mantener las plantillas completas de colaboradores.
• Entrevista a los candidatos para contratación apegados al perfil (Vo. Bo.)
• Asegurar el protocolo de bienvenida a nuevos colaboradores
• Seguimiento y cumplimiento a los indicadores del estado de resultados
• Monitoreo y validación de descuentos y cortesías
• Monitoreo y validación de cancelaciones.
• Supervisión de la entrega de propinas.
• Monitorear las encuestas de satisfacción.
• Manejo de quejas de los invitados.
• Seguimiento y cumplimiento a los procesos de higiene establecidos.

Requisitos

• 2 años de experiencia en un puesto similar
• Atención al detalle y capacidad de liderazgo
• Nivel de inglés medio