Viking is Norway’s largest roadside assistance company and a leading Nordic assistance group. With a strong focus on customer satisfaction and innovation, Viking has been solving mobility situations for almost 70 years. Our Norwegian legacy and harsh natural conditions have fueled our expertise in ensuring efficient and safe mobility of vehicles, passengers, and vehicle content wherever a breakdown occurs.

This is a full-time on-site role located in Fuengirola. The role involves providing roadside assistance services, managing customer inquiries, coordinating with service providers, and ensuring timely assistance to stranded motorists. Responsibilities also include maintaining accurate records of service calls, handling emergency situations promptly, and delivering excellent customer service.

• Experience in customer service and handling customer inquiries
• Strong communication and interpersonal skills
• Ability to manage emergency situations effectively and efficiently
• Proficiency in coordinating with service providers
• Good organizational and record-keeping skills
• Ability to work on-site in Fuengirola
• Knowledge of roadside assistance services and vehicle maintenance is a plus
• Fluency in Spanish and English