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WikipediaNuclio Talent
Call Center & Consumer Retention Manager
Nuclio Talent · Barcelona, ES
Teletreball SaaS Fintech Salesforce Office
Desde Nuclio Talent estamos en busca de un/a Call Center & Consumer Retention Manager responsable de dirigir las operaciones diarias y el equipo de ventas telefónicas, enfocado en la eficacia y rentabilidad. Garantizará el uso adecuado de la tecnología y la implementación de mejoras en los sistemas de venta y retención de clientes.
¿Cuáles son las funciones y responsabilidades de un/a Call Center & Consumer Retention Manager?
- Gestionar y supervisar al equipo del Servicio Call Center.
- Dar apoyo al diseño y mejora de procesos de atención al cliente.
- Coordinar y supervisar la realización de llamadas Inbound y outbound.
- Establecer objetivos de rendimiento para el equipo de agentes.
- Gestionar las reclamaciones y quejas de clientes.
- Realizar seguimiento y análisis de los KPI de call center y ventas telefónicas. Reportar el desempeño del equipo.
- Formar al equipo de agentes para mejorar sus habilidades y desempeño.
- Gestionar la contratación de equipos.
¿Qué skills debo tener para ser un/a buen/a Call Center & Consumer Retention Manager?
- Titulación universitaria o equivalente.
- Experiencia de mínimo 5 años como responsable de call center o similar. Idealmente en el sector seguros, SaaS, Fintech o parecidos.
- Experiencia en análisis económico básico a nivel unidad de negocio.
- Se valorará certificaciones relacionadas con la gestión de call centers.
- Dominio de MS Office, CRM (Salesforce) y otros programas para centros de llamadas.
- Inglés fluido a nivel negocio.
¿Por qué debería aplicar a la oferta de Call Center & Consumer Retention Manager?
- Salario: 36.000-38.000€ B/A + variable + beneficios
- Posibilidad de 2 días de teletrabajo a la semana.
- Desarrollo profesional en un nuevo proyecto de la mano de una empresa con proyección internacional.
OSOME
Financial Planning & Analysis Analyst (FP & A Analyst)
OSOME · Barcelona, ES
Teletreball Agile SaaS Excel Fintech
We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.
We're experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices 🌎. We're looking for more bright minds who'd love to change the world by solving complex problems.
We're looking an FP&A Analyst to join our Osome team in Barcelona. This is a newly created role reporting to the Group Finance, VP. This role will allow you to use your strong analytical and problem-solving skills, to identify trends and drivers and distill them into insightful analysis for our senior management. You will coordinate and collaborate with our global Finance team members spread across 4 different locations (SG, HK, UK, MY).
Like in any growing SaaS organisation, one of the keys to success is the ability to maintain flexibility in a fast-pasted environment and continuously evolve to meet changing business needs. This would be the ideal opportunity for someone within Audit at a Big4 (or similar) looking to make a move that will enable them to accelerate their career growth in industry.
What you'll do:
⭐ Prepare financial metrics and analysis for management reviews/analysis of financial performance VS plan. Consolidate and prepare monthly management reports.
⭐ Analyse trends in KPI including all areas of P&L, Balance sheet and HC. Monitor performance indicators, highlight trends and analyse causes of unexpected variance.
⭐ Develop, work on, and improve various budgeting and forecasting models and templates. Prepare ad hoc reports, and prepare analysis & insights to ensure continuous progress towards achieving financial and performance management metrics.
⭐ Support VP of Finance in the preparation of the Sr. Management presentations for regular reviews.
⭐ Liaise with External auditors
⭐ Coordinate with other members of the Finance team to review financial information and forecasts
Who you are:
⭐ Bachelor’s degree in Finance, Business, Economics, Accounting or similar field. Economics, Finance degree or equivalent
⭐ Professional experience in Audit (Big4 is a plus)
⭐ Some experience in a final client within financial controls / FP&A would be a plus, but is not essential
⭐ Excellent verbal and written communications in English
⭐ An analytical, critical thinking and problem solving mindset to approach everyday challenges
⭐ Ability to prioritise and anticipate opportunities
⭐ Team player with demonstrated ability to effectively communicate and collaborate with broad cross functional partners.
⭐ Excellent Excel skills
Our Benefits 🙌
Osome grows alongside you, but we already have a few perks:
⭐ The opportunity to join a goal-driven startup with big ambitions
⭐ The chance to be part of a growing, global Finance team, and to help shape and define the way we work
⭐ An open, inclusive working environment, with founders deeply-rooted in the startup space
⭐ An agile, hybrid working model focused on goals and performance
⭐ Learning opportunities and mentorship from peers and leaders, including a yearly continuous professional development budget
Equal Opportunity Statement
At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.
Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.
Country manager Spagna (Madrid)
27 d’abr.KekyJob
Madrid, ES
Country manager Spagna (Madrid)
KekyJob · Madrid, ES
Fintech
Our client is the Italian N°1 PLATFORM FOR ESG CROWDINVESTING SERVICES, which means:
- ESG DIGITAL INVESTMENT PLATFORM: an end-to-end advantageous solution for companies and investors aimed at facilitating the financing of energy efficiency, renewable energy, and environmental sustainability projects.
- CROWDINVESTING is a world of innovative and digital financing services through which a promoter of an economic initiative, in this case, solely ESG projects, requests funds from a wide audience of potential investors (CROWDFUNDING) to initiate the project through a platform authorized at the European level and supervised by various National authorities.
For This Reason, We Are Looking For
1 Country Manager Spain (Madrid)
The Country Manager will have at their disposal a substantial pipeline of already identified projects, a network of professional and associative relationships established, and selected and operational communication partners.
Activities And Responsibilities
- Analyze the Spanish market for Renewable Energy, Environmental Sustainability, and Energy Efficiency to identify and contact potential project proposers.
- Analyze the financial market, particularly in CROWDINVESTING, to identify competitors/partners.
- Analyze the investor market, both institutional and private, to identify and design appropriate communication, marketing, and networking actions.
- Identify projects for funding, define a pipeline of opportunities, and oversee the activation process on the platform, coordinating with the Italian team for the evaluation of the proposer and the project.
- Draft contracts with the proposer and structure the fundraising campaign in collaboration with the Italian team and locally identified Digital Marketing companies.
- Promote the project within the community and create a network of private investors.
- Establish and maintain a network of contacts with Spanish financial institutions to attract local investors.
- Promote the project and the brand in the Spanish market.
- Monitor local development and present progress to management.
- Identify new market development opportunities and present them to management.
- Previous experience in a similar role in Spain in related sectors: finance, renewable energy, or innovative startups.
- Knowledge of Digital and Social Marketing tools and strategies, useful for analyzing and selecting sector companies to collaborate with in Spain and managing relationships with the Italian team.
- Understanding of the energy and finance market and the regulatory framework regarding CROWDINVESTING in Spain.
- Commercial skills and knowledge of sales techniques for managing negotiations and closing contracts.
- Spanish, Italian, and English.
- Bachelor's degree in Economics, Marketing, or Finance in the FINTECH sector
- Strong interpersonal skills, empathy, problem-solving abilities.
- Growth-oriented mindset, analytical skills, and strategic thinking.
- Communicative and interpersonal skills, excellent networking abilities.
- Flexibility and willingness to travel.
- Personal network in the Finance or Green sectors in Spain.
- Permanent contract with the local company, compensation commensurate with the profile, growth path within the new Country, performance-based bonuses.
Country manager Spagna (Madrid)
27 d’abr.KekyJob
Madrid, ES
Country manager Spagna (Madrid)
KekyJob · Madrid, ES
Fintech
Il nostro cliente è la PIATTAFORMA ITALIANA N°1 PER I SERVIZI DI CROWDINVESTING IN AMBITO ESG, ossia:
- PIATTAFORMA di INVESTIMENTI DIGITALI ESG: una soluzione end-to-end vantaggiosa per aziende ed investitori che ha lo scopo di agevolare il finanziamento di progetti di efficienza energetica, fonti rinnovabili e sostenibilità ambientale;
- Il CROWDINVESTING è mondo di servizi di finanziamento innovativi e digitali attraverso cui un promotore di un’iniziativa economica, in questo caso di soli progetti ESG, chiede fondi ad un’ampia platea di potenziali investitori (CROWDFUNDING) per avviare il progetto attraverso una piattaforma autorizzata a livello Europeo e vigilata da varie autorità Nazionali.
Per Tale Motivo Siamo Alla Ricerca Di
1 Country manager Spagna (Madrid)
Il Country Manager avrà a disposizione una cospicua pipe-line di progetti già individuati, un network di relazioni professionali ed associative avviato, e partner di comunicazione già selezionati ed operativi.
Attività e Responsabilità
- Analizzare il mercato spagnolo delle Energie Rinnovabili, Sostenibilità Ambientale ed Efficienza Energetica per identificare e contattare i potenziali proponenti;
- Analizzare il mercato finanziario ed in particolare del CROWDINVESTING per identificare competitor/partners;
- Analizzare il mercato degli investitori, sia istituzionali che privati, per identificare e progettare le corrette azioni di comunicazione, marketing e networking;
- Identificare progetti da finanziare, definire una pipeline di opportunità e seguire il processo di attivazione sulla piattaforma, coordinandosi con il team italiano per la valutazione del proponente e del progetto;
- Stesura contrattuale con il proponente e strutturazione della campagna di raccolta fondi in collaborazione con il Team in Italia e società di Digital Marketing locali opportunamente identificate;
- Promozione del progetto nella community e creazione del proprio network di investitori privati;
- Creazione e Mantenimento di un network di Contatti con istituzioni finanziarie spagnole per attrarre investitori locali;
- Promozione del progetto e del Brand nel mercato spagnolo;
- Monitorare lo sviluppo locale e presentarne l’andamento alla Direzione;
- Identificare nuove opportunità di sviluppo del mercato e presentarle alla Direzione
- Competenze:
- Precedente esperienza nello stesso ruolo in Spagna in settori limitrofi: finanza, energie rinnovabili o start up innovative;
- Conoscenza degli strumenti e delle logiche di Digital e Social Marketing, utili per l’analisi e la selezione delle società del settore con cui collaborare in Spagna e la gestione delle relazioni con il Team Italiano;
- Conoscenza del mercato dell’energia e della finanza e del quadro normativo sul CROWDINVESTING in Spagna;
- Capacità commerciali e conoscenza di tecniche di vendita per la gestione di trattative e chiusura di contratti.
- Spagnolo, italiano e inglese;
- Laurea in economia, marketing o finanza nel settore FINTECH
- Forte capacità relazionale, empatia, problem solving;
- Mentalità votata alla crescita, Capacità analitiche e di pensiero strategico;
- Capacità comunicative e interpersonali, ottime capacità di networking;
- Flessibilità e disponibilità a viaggiare;
network personale in ambito Finanza o Green in Spagna
Inquadramento
- Contratto a tempo indeterminato con la società locale, retribuzione commisurata al profilo,percorso di crescita nella nuova Country, bonus legati ai risultati.
Senior graphic designer
27 d’abr.Cryptonix
Senior graphic designer
Cryptonix · ,
Teletreball HTML Cloud Coumputing Fintech
This full-time position provides service to all company departments under the marketing team's coordination. The Senior Graphic Designers will own all graphical efforts of the company, ensuring consistent and cutting-edge brand implementation across all communication channels and touchpoints, generating innovative solutions for enhancing the audience’s experience. We are starting a branding project, which resulting guidelines will be the responsibility of the Senior Graphic Designer to implement and maintain.
Must-have stills:
· Advanced experience working in the B2B sector
· Strong background working with tech or Fintech companies
· Advanced experience in social media content production for paid and organic actions (images, carousels, short videos, photography, etc.).
· UI design
· Video script definition and edition
· Proficiency in English with talking, reading, and writing skills for commercial purposes
· Exceed in Adobe Creative Cloud and Figma.
· HTML and programming knowledge will be strongly valued
· 3D rendering/modeling
· Strong team collaboration and communication skills
Nice-to-have skills:
· UX experience will be highly valued
· User testing and A/B testing
· Other European languages are highly valued, such as Spanish and Russian.
Tasks:
· Protect the brand's identity and ensure an aligned and consistent graphic implementations for all the company's touchpoints ecosystem. This includes all inbound, outbound, and corporate elements.
· Creates and presents creative proposals that overcome graphic and communication challenges
· Produce all graphical content for organic and paid campaigns on social media, websites, and newsletters. Including videos for reels, stories, video posts, and others. Also, business graphic needs such as presentations, memos, one-pagers, etc.
· Lead video pre-production planning, storyboard creation and video script creation
· Coordinating special graphic productions (e.g. videos) with third-party graphic partners.
· Ensure the correct implementation of the website's guidelines with the development team and generate continual improvements.
· Play a core role in in-place actions by creating printed materials, 3D modeling of stands and floorplans, merchandising, and videos, among other graphic needs.
· Use data analytics to guide creative development to improve content performance.
· Continuous research on market trends in the tech and Fintech sectors
· Conduct brainstorming and collaboration sessions using online software
Cryptonix is a B2B FinTech company with a self-developed cryptocurrency payment gateway. We offer the opportunity to collaborate in a fast growing Fintech company with a multidisciplinary dynamic team around European countries. We offer hybrid or remote working options, a competitive salary and benefits package.
Partnership Sales Executive (Tech)
24 d’abr.Nuclio Talent
Partnership Sales Executive (Tech)
Nuclio Talent · Barcelona, ES
Teletreball SaaS Excel Fintech PowerPoint
Desde Nuclio Talent estamos en busca de un/a Partnership Sales Executive (Tech) para una Fintech SaaS internacional y formar parte de un emocionante proyecto en Barcelona. Serás el/la encargado/a de establecer conexiones con potenciales partners, así como con su actual red de colaboradores, con el objetivo de atraer a más clientes y cumplir tanto con los objetivos del departamento como los corporativos.
¿Cuáles son las funciones y responsabilidades de un/a Partnership Sales Executive?
- Identificar y atraer nuevos partners en diversos sectores, promoviendo las soluciones tecnológicas de estos relacionadas con la operativa del pago a sus clientes.
- Orientar a partners y distribuidores en la implementación de soluciones operativas.
- Implantar y dar seguimiento continuo a las estrategias de comercialización y marketing a través de las fuerzas de venta de los partners y distribuidores.
- Garantizar la experiencia y calidad de los servicios entre partners, distribuidores y sus clientes.
- Colaborar con otros departamentos, como el de soporte técnico y onboarding.
- Realizar seguimiento y reporte de KPIs de negocio y calidad.
¿Qué skills debo tener para ser un/a buen/a Partnership Sales Executive?
- Grado en ADE, Economía o grados técnicos.
- Imprescindible aportar mínimo 3 años de experiencia en la venta y asesoramiento de soluciones tecnológicas en canales B2B.
- Conocimientos avanzados en Excel y PowerPoint.
- Excelentes habilidades comerciales, tanto en la captación como en la gestión y capacidad proactiva de venta, identificando oportunidades de nuevos partners.
- Inglés alto.
¿Por qué debería aplicar a la oferta de Partnership Sales Executive?
- Salario: 38.000-42.000€ B/A + variable + otros beneficios.
- Posibilidad de 2 días de teletrabajo a la semana.
- Desarrollo profesional en un nuevo proyecto de la mano de una empresa con proyección internacional.
IT Sys Admin
19 d’abr.Flanks
Barcelona, ES
IT Sys Admin
Flanks · Barcelona, ES
SaaS Fintech LESS Office
A Little Bit About Flanks
Flanks is a Barcelona-based fintech company focused on wealth management services. Its main product is a SaaS solution that helps financial advisors, family offices and other institutions to have a holistic view of their clients’ financial assets while using the latest scraping technology. We’re currently building the benchmark in the OpenWealth industry, and so far we managed to have compatibility with over 250 national and international entities.
Thanks to our clients, we continue to grow at a fast pace. We have already more than 300,000 aggregated portfolios spread across nearly 250 entities and have positioned our business at break-even in less than a year. In August 2021, Flanks raised €2.3 million in an investment round led by JME Ventures and SeedRocket 4Founders Capital. And a significant €7.5 million in August 2023, demonstrating confidence in our vision and capabilities.
We are pioneers in our market in Spain, which will certainly grow a lot in the next few months and years. However, we are going to take a league leap in terms of the volumetry of the system, as our key focus now is to accelerate our market expansion in Europe and LatAm. And we would like to count on you to also grow (personally and professionally) with us.
Flanks’s values are:
- People first: To us, the most important thing is for “Flankers” to feel at ease, for them to get involved in a project and be feel part of the team.
- Keep growing: Our team believes that people growing in lockstep with the company is essential, both personally and professionally.
- Think twice, act once: We like to think about all the possible consequences before taking any decision that could affect the team or our clients.
About The Role
You will be an IT Sys Admin at Flanks, working on the Tech team. You will participate in the configuration of computers, optimising processes and managing access platforms.
Things we'd love to see on you
- You live in Barcelona City and/or close enough to work at the office. Living in Spain is a mandatory requirement, and a non-negotiable requirement.
- Likewise, we can’t offer a relocation package and/or working visa.
- You have working English and Spanish proficiency.
- We will be helping you to grow, so don't worry if you don't check all the boxes!
- We need you to be studying and we can make an internship agreement with your school.
We offer fair compensation. We're not on top of the market, but our intention is to increase compensation as the company grows, you will not be left behind. Likewise, we believe this is a really nice time to join the project as we have a lot of challenges ahead and you'll be an active part of this exciting journey. This is a full-time, permanent contract. We offer hybrid work, so you’ll be asked to come work in-office for some time every week.
A non-exhaustive list of perks includes:
🏠 Office between Sants Estació and Plaça Espanya, with a 280 degree view of Barcelona.
🔆 Flexible working hours
🎊 Paid time off on your birthday
🍒 Fresh fruit every week, all-you-can-drink tea and coffee
🍻 Friday happy hours after our weekly team meetings (optional)
😎 Team building events (optional)
🙀 Personal holidays swap inside the same month
🍽️ Digital canteen with Nora in our offices subsidized at 50%.
🏥 Health insurance
💸 Flexible remuneration with Cobee
📚 Yearly training budget
The hiring process
This is how the usual hiring process looks like:
- You send us your resume, cover letter, etc.
- A chat with our Head of People, Mireia.
- A meeting with our CTO, Sergi Lao.
- Optionally, any other meeting you or us might need to clarify any pending questions.
- We send you an offer.
If you think you meet most of the criteria described above, don’t hesitate to send us your CV and/or cover letter. We will be happy to hear from you!
Flanks is deeply committed to diversity, equity and inclusion both in our hiring practices and in our experiences as a Flanks employee. We’re proud to be an equal opportunity employer, and encourage all applicants regardless of race, religion, or belief (if any), nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.