Ofertes d'ocupació a AXA

• Nivell d'experiència---
• Tipus de contracteA temps complert
• PublicadaNova

Agile

Client Distribution Leader, Iberia

Madrid, Spain

Client and Distribution Leaders (CDL’s) are highly experienced in actively managing and expanding client and broker relationships. Their primary purpose is to accelerate profitable sales growth and retention by supporting underwriting in achieving their profitability targets.Through their market management efforts and the delivery of high quality and original solutions, they enhance the reputation of AXA XL’s Network.

In this role, you will be responsible of understanding client and broker needs and matching them with AXA XL’s expertise and appetite. Key in doing this will be the ability to articulate the innovative and customized solutions AXA XL brings to their risk management needs.

You will collaborate with underwriters to retain, grow and achieve targeted financial business ratios while maintaining the highest levels of account service.

Strengthening the quality of relationships with AXA XL brokers and clients, you will develop a pipeline of opportunities for AXA XL’s underwriting units, ensuring that clients get best in class services, monitor customer satisfaction and make sure AXA XL acts accordingly.

This is a regulated role under the Central Bank of Ireland’s Fitness and Probity regime.

What You’ll Be DOING

What will your essential responsibilities include?

Key metrics for the relevant areas will be established and performance tracked against same.

Client Relationship Management

• Act as relationship leader on assigned portfolio of accounts in order to retain and growth profitable business
• Increase the awareness among clients about AXA XL’s product solutions, cross sell new products and increase product density where we have the appetite
• Contact the client frequently to enhance the relationship and provide product/appetite/results updates and inform new relevant developments at AXA XL
• Work with underwriting and functional lines to ensure the delivery of top-class client service by all AXA XL departments on assigned accounts
  
  

Broker Management

• Develop and effectively manage assigned brokerage relationships in collaboration with underwriting colleagues
• By effectively marketing AXA XL and its products to the broker community, increase appropriate submission flow and develop pipeline of opportunities for underwriting units
• Contribute to the strategic process of identifying, and developing new distribution channels
• Provide regular product/appetite/results update to broker partners and inform new relevant developments at AXA XL.
• Represent AXA XL at relevant insurance market events
  
  

Strategic Growth Initiatives and Line of Business

• Work with AXA XL’s leads for Strategic Growth Initiatives and Underwriting Managers to support strategic initiatives and underwriting business lines evolution.
  
  

Strategic Business Development

• Identify and support the capture of growth opportunities in close collaboration with all of AXA XL's businesses in assigned territory/brokers.
• Continuously monitor customer satisfaction based on feedback; discussing with the organization and make sure issues get addressed in a timely fashion.
• Drive cross sell across AXA XL's businesses, by understanding client and prospect needs and matching these with AXA XL´s expertise and risk appetite.
  
  

Financials: Growth and Profitability

• Contribute, through effective distribution strategy execution, to the achievement of the country specific budgeted financial objectives (GWP, New Business, Rate Change and Retention ratios).
  
  

You will report to the Head of Distribution, Spain & Portugal.

What You Will BRING

We’re looking for someone who has these abilities and skills:

Required Skills And Abilities

• Bachelor´s degree in business, finance or a related field
• Fluent Spanish and English: minimum C1 level CEFR
• Proven experience in senior role within client and broker relationship management, preferably in the financial or incurance industry or in similar functions and responsibilities.
• Experience of underwriting processes, insurance operations and knowledge of risk factors, in commercial lines insurance
• Extensive knowledge and expertise in the global insurance market or equivalent combination of education and experience
• Sound understanding and use of targeting, analysis and strategic planning approaches
• Strong understanding and familiarity with local market, corporate clients, distribution channels and competitive landscape
• Demonstrated experience with Microsoft 360
• Extensive sales skills including presentation, development, communication and negotiation skills.
• Strategic thinking and growth mindset to promote excellence and fosters constructive debate
• Self-starter, results oriented and able to navigate in a complex market and organization
• Highly skilled in promoting teams and achieving real results through collaboration across product lines
  
  

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter
  
  

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
  
  

For more information, please see axaxl.com/sustainability.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada13 de juny

Estamos buscando personas con entusiasmo que quieran impulsar su carrera profesional. Buscamos personas flexibles, audaces e innovadoras que vengan a desarrollar éstas y otras muchas competencias con nosotros.

Si estás finalizando tus estudios o ya los has finalizado, y estás buscando desarrollarte profesionalmente, te gustan los retos y tienes ganas de aportar, ¡ésta es tu oportunidad!

Misión de la beca

Dar apoyo en el ámbito del marketing operacional y la comunicación a distribuidores. Colaborar en el impulso de la digitalización, así como en la dinamización del uso y aprovechamiento de las herramientas de ventas con foco en la optimización de la gestión de leads. Soporte en la gestión y control del presupuesto de marketing y desarrollos.

¿Cuáles serán tus funciones?

• Gestión de la comunicación a la red de mediadores: selección de contenido, desarrollo y maquetación de noticias.
• Apoyo en el desarrollo, creación, animación y seguimiento de campañas a la red comercial y mediadores AXA.
• Subida de contenido digital para optimizar la presencia online.
• Seguimiento operativo de la evolución de la gestión de oportunidades (leads).
• Simplificar el estudio de uso de la Conectividad (Multitarificador & Servicios CoCo).
• Soporte en la construcción de un nuevo modelo de captación de datos y generación de reporting de Conectividad.
• Soporte para el seguimiento presupuestario de Marketing Operacional.

¿Qué esperamos de ti?: perfil

• Estudiante de ADE, Marketing, Periodismo, Comunicación – relacionados.
• Manejo de herramientas de diseño, maquetación y edición de vídeos. WordPress y Mailchimp
• Habilidades interpersonales y de relación con terceros.
• Capacidad de organización y resolución ante situaciones sobrevenidas.
• Se valorará encontrarse en el último curso de titulación universitaria o estar realizando algún posgrado o similar.
• Nivel operativo de inglés.

En AXA promovemos activamente la Diversidad e Inclusión ofreciendo igualdad de oportunidades.

¿A qué estás esperando? ¡Únete a la familia AXA y contribuye al progreso!

• Nivell d'experiènciaNivell intermitg
• Tipus de contracteA temps complert
• Publicada13 de juny

Excel PowerPoint

The Group Finance team is called “PBRC” (Planning, Budget, Results, Central) and is based in two locations, in Paris & in Madrid. This department is dedicated to analyzing, commenting and reporting the financial information that is delivered to Group Management (Group CEO, Group CFO and Group Board) and to external parties (mostly shareholders, analysts, auditors and supervisors). This department is under the control of the Group CFO of AXA Group.

PBRC is the owner of major Finance processes at Group level and responsible for the analysis and monitoring of IFRS, Solvency 2 accounts and analyses as well as CSRD indicators, and for the production of the Group annual report. PBRC is also in charge of reassessing the relevance and content of various financial indicators, adjusting them when appropriate in a cost efficient manner and is also in charge of leading the “PBR” family within the Group in doing so.

Within PBRC, the Financial Controlling team is in charge of the production of all internal and external financial analyses and IFRS disclosures from the organization to the delivery including the release of financial instructions to AXA entities, the coordination of processes, the data controlling and the financial analysis. The team has regular interactions with AXA entities to collect information, ask for queries and investigate key topics, or to provide them with assistance when needed. The team has also strong interactions with other Group teams (Consolidation, Norms & Actuarial; Investor Relations, Group Performance Management, Corporate Finance, Risk Management, Legal).

The Financial Controlling team is established between Paris and Madrid, led by four Area Managers. The financial controllers are involved in the financial controlling of the entities/geographic perimeter they oversee, and on specific transversal tasks. This requires an effective relationship with entities and strong interactions with the other Group teams.

General mission:

The mission of the Financial Controller is:

For a given geographic scope:

• Be an effective and trusted correspondent of the entity (ensure an effective and smooth coordination and regular communication, provide support and assistance, answer questions; ensure that the entity understand and applies Group instructions; improve the quality, timeliness and efficiency of the entity reporting); get knowledge and understanding of the entity specificities and business.
• Review and control all IFRS and CSRD data submitted by the entity; control the compliance of the reported information with the Group instructions, timeline and Group methodologies.
• Analyse and comment the financial performance of the entity on a regular basis (quarterly and on ad-hoc basis). Identify and analyze risks and uncertainties that may impact Group financial statements, management business monitoring. Alert the Manager.
• Assist the Group Audit process with internal and external auditors.
• Solve IFRS accounting issues.

For transversal topics when applicable, support on ad-hoc basis:

• Be the owner of the PBRC processes of his/her perimeter: ensure that all deadlines are met and that all deliverables are submitted on time with good quality (no process disruptions).
• Analyze financial and profitability indicators (ex: Sales activity, Earnings, Expenses) and CSRD; compile the data and prepare the reporting at Group level.
• Review/check Group transversal reporting; review/check the press releases and the financial documents presented to the external analysts on a regular basis.
• Define Group common guidelines, practices, instructions (ex: on Life, Health and Property and Casualty reporting, on Expenses reporting) and ensure their correct application by entities.
• Design & set up process improvements in his/her perimeter to secure efficiency and good coordination with entities/Group teams.
• Actively contribute to the Team’s performance and to the success of the organization within PBRC across two locations in Paris and Madrid.

Level of Education Required:

• Master Degree, University in Finance/Audit & Accounting/ Actuarials.
• 0 to 4 years work experience as actuary, controller or auditor
• Fluent in English

Technical skills required:

• Strong business analysis and synthesis skills
• Strong knowledge of accounting and financial mechanisms; IFRS rules, consolidation techniques. Knowledge of IFRS9 and IFRS17 will be an advantage.
• Good knowledge of MS Excel and Powerpoint; Knowledge of (SAP) Magnitude will be an advantage
• Good understanding of finance concepts and of the insurance business (Life, Health P&C, assets & liabilities, reinsurance); ability to understand actuarial practices.

Soft skills required:

• Highly organized, structured & proactive; ability to work with autonomy
• Good inter-cultural skills; ability to work in international environment
• Good networking; ability to quickly build an effective and trust-based relationship with all entities & Group correspondents;
• Curious, proactive, reactive with a good Business Sense
• Strong analytical and problem solving skills
• Ability to work under pressure, remaining effective at all times whilst maintaining excellent attention to quality
• Ability to convince and challenge; Ability to influence
• Open to Change and be Flexible
• Good team player

At AXA we actively promote Diversity and Inclusion by offering equal opportunities. Possession of a Disability certificate will be positively valued.

What are you waiting for? Join the AXA family and contribute to the progress of society!

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada9 de juny

Español Resolución de problemas Outlook Aptitudes de organización Atención telefónica Habilidades sociales Funciones de recepcionista Cuentas a pagar Mecanografía Archivado

AXA, multinacional francesa especializada en el negocio de los seguros y la gestión de activos busca ampliar su equipo en una de las principales agencias de Bizkaia.

Presente en 50 países, el Grupo AXA tiene un negocio diversificado tanto en puntos geográficos como en mercados con una notable presencia en Europa, América, África y Asia. AXA está al servicio de más de 95 millones de clientes, particulares y empresas, a los que gestiona sus seguros, protección financiera, ahorros e inversiones inmobiliarias dando servicio a sus necesidades. Nuestra estrategia y nuestro modelo de negocio han demostrado su solidez, permitiéndonos sentar las bases para el futuro en base a nuestras tres líneas de negocio: No Vida, Vida, y la gestión de activos.

Entrarás dentro de una Gran Agencia con uno de los mayores volúmenes de negocio en pólizas y primas de Bizkaia.

Así, la persona incorporada tendrá la oportunidad de formar parte de un proyecto estable junto con un equipo de profesionales con un amplio recorrido en el sector que, reportando a Gerencia, se encargará del desarrollo de negocio de todas las ramas de Particulares (Auto, Hogar, Vida, Salud, Decesos, Viaje, Comercio, etc), a través de la realización de las siguientes funciones:

• Atender las necesidades de los clientes que acudan a la oficina.
• Tarificar todo tipo de seguros y conseguir ventas.
• Realizar actividades de venta cruzada.
• Llevar a cabo campañas de marketing.
• Gestión de recibos.
• Dar soporte a la dirección.
• Fidelización y mantenimiento de la cartera comercial.

Se requiere:

• Experiencia previa de, al menos 2 años, en un puesto similar.
• Se valorará formación en el ámbito de las Finanzas y/o Empresariales.
• Se valorará muy positivamente experiencia en el sector asegurador.
• Persona proactiva con vocación comercial, dinamismo, persistencia y autonomía. Buscamos un perfil con habilidades comunicativas, escucha activa, y capacidad de organización con clara orientación tanto al cliente como a objetivos.

Se ofrece:

• Incorporación estable a una compañía con una sólida trayectoria a través de un contrato indefinido a jornada completa de lunes a viernes con el siguiente horario 9:30 - 14:00 y 16:00 - 19:30. Verano en horario intensivo de 9:00 - 14:00.
• Atractivo paquete retributivo en función de valía de candidatura compuesto de fijo y variable.
• Puesto en oficinas comerciales con acceso a las herramientas necesarias para el desarrollo de la actividad.
• Soporte y acompañamiento por parte del equipo de la red comercial.
• Posibilidad de crecimiento y desarrollo profesional, gestionar equipo comercial y asumir responsabilidades como Responsable de Oficina en lo que respecta a crecimiento, multiequipamiento, fidelización, siniestralidad y foco en productos estratégicos.

Aprovecha esta gran oportunidad e inscríbete a este proyecto estable y retador.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 de juny

Excel Word

Are you looking for a job and do you speak native or fluent English? We offer you the opportunity to work in a multinational company.

We seek to incorporate agents to the International team of (Travel) Customer Service located in the city of Barcelona.

If you enjoy working in an international, teamwork and fast changing environment join the Travel Customer Service team.

Start Date: May 22nd

How will be your day by day with us?

The Travel Customer Service Specialist implements the necessary means for the service and coordinates the assistance operations, while offers the best solutions to our clients by mobilizing our networks and teams of experts.

The Travel Customer Service Specialist finds a focused solution on the client, with great digital orientation. The main tasks are:

• To know in detail the different type of policies of our clients and apply the corresponding conditions in each case
• Advice and orient customers towards an appropriate solution of their cases, offering a rapid and tailored customer care response to their problems, in line with the coverage guaranteed under the customers' policy
• Dealing with different customer types with confidence irrespective of their status, culture or behaviour
• Coordinate all necessary actions to resolve client's requests: handle international telephone calls and emails, register cases and document actions into our computer based system, organize appropriate action and ensure the closure of each file
• Encourage close working liaison between operations & internal teams by: Giving clear case management plans, explaining client's situations to staff, clients and customers as required.
• Advising on medical claims decisions when necessary actively adding to safe, cost effective service delivery
• Encouraging excellent communications to all job interfaces
• Ensuring that all protocols for the delivery of world class customer service are kept current, compliant with regulation and that they are adhered to.
  
  

AXA Partners is committed to diversity and inclusion, on an equal basis.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract).

Learn more about the Reforest Program here here.

The Job Is Perfect For You If You Have

• Ability to effectively communicate in english. A high level in spanish is desirable.
• The sensitivity and empathy to deal with customers who may be distressed by their medical problems and/or those of their relatives.
• Excellent customer service skills.
• Willingness to take initiative and use judgement to solve problems and case work
• Excellent organisational and time management skills
• Ability to demonstrate a highly professional work ethic in line with core AXA values and AXA Leadership Framework behaviours
• Flexibility
• The ability to get things done / deliver results to agreed customer standards
• Computer literate. (Including using Word and Excel)
• Excellent keyboard/talking & typing skills
• Pressure absorption, at times you will be under a great deal of pressure through seasonal workloads. You will need to be able to deal with situations calmly and still focus on delivering great service.
• Team skills, you will need to work with several departments to ensure that you support the department in reaching its full potential, so it is essential that you are able to communicate efficiently with each department and demonstrate flexibility in this role.
  
  

The diversity & inclusion statement: AXA Partners is committed to diversity and inclusion, on an equal basis.Reforest'Action: Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract) (Learn more about the Reforest Program here)

By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.

Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.

AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.

Our mission: Empower people to live a better life.

Our values: Customer First, Courage, Integrity and One AXA.

AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.

AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.

Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.