Community Manager — Music Industry

Buena Vista All Stars (BVAS) · Remote · Contract

Buena Vista All Stars is a globally touring music project with an active international fanbase. We are hiring a Community Manager to handle daily fan engagement and publishing support during releases, tours, and campaigns.

This is an execution-focused role. Strategy, content planning, and creative direction are handled by the internal marketing team.

Contract Details

• Remote, freelance
• Part-time monthly retainer
• Availability required during releases and tour dates

Responsibilities

Community Engagement (Core)

• Respond daily to comments, DMs, tags, and mentions
• Maintain a respectful, warm, professional brand voice
• Monitor sentiment and flag important messages or issues
• Engage during releases, premieres, and tour days

Posting & Publishing Support

• Publish scheduled content under direction of Social Media Manager
• Assist with captions, tags, hashtags, links, and accuracy checks
• Update bios, highlights, pinned posts when instructed
• Repost fan reactions, Stories, and UGC

UGC & Fan Content

• Collect screenshots, comments, videos, and fan reactions
• Organize UGC in shared Drive folders
• Share weekly community insights (questions, trends, reactions)

Workflow & Admin

• Work with Asana 
• Upload community assets and notes
• Support basic newsletter 

Requirements

• Proven experience as a Community Manager (music / entertainment preferred)
• Strong written English + Spanish 
• Comfortable handling high engagement volume
• Prior experience in a similar role is a plus
• Knowledge of the music industry, with a passion for global music and culture
• Self-motivated and organized, responsive, reliable with a proactive approach to engaging with online audiences