Marketing Customer Support Specialist (Arabic Speaker) – On-Site | Lisbon

Location: Lisbon, Portugal

Work Model: On-Site

Start Date: 19 March 2026

Base Salary: €920 gross x14 months

Complexity Bonus: €40 x11 months

Accommodation Support: Not provided (candidates must already be based in Lisbon)

About The Role

We are hiring a Native Arabic-speaking Marketing Customer Support Specialist to support clients with paid advertising campaigns and digital marketing tools.

This role combines customer support and performance marketing expertise, assisting advertisers in optimizing campaigns, resolving technical issues, and improving results through data-driven insights.

We are open to native Arabic speakers from any country, as long as they are already located in Lisbon.

Working Schedule

Initial Schedule (12-hour operational window):

• Monday to Sunday – 07:00 to 19:00
• 2 shifts:
• 07:00 – 16:00
• 10:00 – 19:00
  
• 2 rotative days off per week
  
  

At a later stage (TBC by the client), the schedule may transition to 24/7 rotational shifts.

Responsibilities

• Support clients with paid marketing campaigns
• Analyze campaign performance using Google Analytics
• Assist with tracking setup, pixel implementation, and API integrations
• Provide guidance on campaign optimization and best practices
• Troubleshoot technical and performance-related issues
• Ensure accurate documentation and reporting
  
  
  

Requirements

• Native-level Arabic (C2)
• Good command of English (B2+)
• Mandatory experience in paid campaign management
• Degree in Marketing or related field
• Mandatory experience with Google Analytics
• Knowledge of HTML / Web Development
• Experience with Pixel tracking and API integrations
• Must already be located in Lisbon
  
  
  

Whats Offered

• Stable full-time on-site role
• Salary: €920 x14 months
• Complexity bonus: €40 x11 months
• International digital marketing environment
• Career development opportunities
  
  
  

If you have a strong background in digital marketing and enjoy supporting clients in optimizing their campaigns, this could be your next opportunity