Location: Madrid - Spain

Type: Full-Time / Entry-Mid Level Role

Department: Operations

Title: Assistant Luxury Experience Designer

Compensation: A gross annual salary of €28,000 - €32,000

About Queen of Clubs

At Queen of Clubs, we don’t simply design trips; we curate lifestyles and unforgettable moments.

A multi-award-winning leader in the B2B Luxury Travel Industry, Queen of Clubs Group has been operating since 2009, with offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan. We deliver innovative, on-site luxury travel solutions at the highest level of service.

From private aviation and exclusive access to world-class events to bespoke journeys and tailor-made experiences, we work behind the scenes to create exceptional moments for the world’s most discerning clientele.

To support our continued growth, we are looking for an Assistant Luxury Experience Designer to join our fast-paced, international Madrid office.

You Will

• Support the coordination of luxury travel bookings throughout the full process, working closely with Senior Luxury Experience Designers
• Assist in managing itineraries, including ground operations, hotels, villas, logistics, events, and exclusive experiences
• Communicate with luxury suppliers, travel agencies, and international partners under the guidance of senior team members
• Contribute to the preparation of tailor-made itineraries and proposals for elite clientele
• Support the maintenance of professional relationships with clients and suppliers to ensure high levels of satisfaction
• Use BeConcierge CRM to create, update, and track bookings, products, and contacts
• Assist with pricing, quotations, follow-ups, and sales support activities to improve conversion rates
• Work closely with the team to help resolve client requests and issues efficiently and professionally
• Collect and share client feedback with senior team members to support continuous service improvement

You Are

• Fluent in English; Spanish and additional languages are a strong advantage
• Passionate about luxury travel, lifestyle, and high-end service
• Based in Madrid or the surrounding area (this is a fully in-office position)
• Detail-oriented, organized, and able to work effectively in a fast-paced environment
• Comfortable with basic calculations; pricing and costing knowledge is a plus
• Previous experience, internships, or a strong interest in the travel, hospitality, or luxury service industry
• Positive, proactive, and client-focused, with a strong willingness to learn
• Motivated, polished, and eager to grow professionally within an international, high-performance environment

We Offer

• A starting salary from €28,000 - €32,000 gross per year, plus performance-based incentives
• Company-provided MacBook and iPhone
• An excellent opportunity to begin a career within a leading international B2B luxury travel brand
• A dynamic, multicultural team of experienced travel professionals
• An inspiring work environment in the heart of Madrid
• Ongoing learning, training, and exposure to exceptional client experiences
• Clear opportunities for professional growth and long-term career development

Location Requirement

Candidates must already reside in Madrid or the surrounding area. This is not a hybrid role. Please do not apply if this requirement is not met.