As a SAP Basis Managed Services Consultant, You will play a crucial role in maintaining and supporting SAP systems. Your primary focus will be on handling tickets, resolving incidents, and addressing problems to ensure smooth system operations for our clients.

The Opportunity:

Joining our team in EY office in Malaga, Spain, You will enhance Your expertise by working on various support tasks using the latest technologies and approaches.

Your Responsibilities:
- Addressing and resolving tickets, incidents, and problems related to SAP Basis administration.
- Providing ongoing maintenance and technical support for SAP systems (ECC, S/4HANA, BW, PI/PO, etc.).
- Monitoring system performance and ensuring system availability, stability, and security.
- Collaborating with functional and technical teams to troubleshoot issues across environments.
- Performing system copies, patching, upgrades, kernel updates, and transport management.
- Supporting user and authorization management activities.
- Participating in root cause analysis for critical incidents and system downtimes.
- Monitor and manage SAP HANA and/or traditional database performance (DB2, Oracle, SQL Server).
- Manage print queues, background jobs, and spool issues.
- Perform troubleshooting for RFC, IDoc, and integration issues related to middleware (PI/PO or CPI).
- Collaborate with functional teams and infrastructure teams to resolve cross-functional technical issues.
- Work with SAP Solution Manager for system monitoring, EWA reports, and CHARM.

Skills and Attributes for Success:
- Some experience in the SAP Basis
- Strong problem-solving skills with a focus on incident and ticket resolution.
- Proficiency in system monitoring tools.
- Excellent communication skills in Spanish and English.
- Commitment to continuous improvement and growth.
- Strong teamwork Skills.

Ideally You´ll Also Have:
- A great sense of humor.
- The ability to lead and take initiative.
- Strong communication skills.
- Experience in data migration.

What We Look For:

We seek individuals who are passionate about their work and possess outstanding skills in their field. If You have a highly developed business acumen, exceptional interpersonal skills, and a willingness to embrace new professional challenges, this role is for You.

What We Offer:

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across seven locations - Argentina, China, India, the Philippines, Poland, Spain, and the UK - with teams from all EY service lines, geographies, and sectors. We play a vital role in the delivery of the EY growth strategy, offering a wide variety of fulfilling career opportunities across all business disciplines. In GDS, You will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We´ll introduce You to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with You throughout Your career.
- Continuous learning: You´ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by You: We´ll provide the tools and flexibility so You can make a meaningful impact, Your way.
- Transformative leadership: We´ll give You the insights, coaching, and confidence to be the leader the world needs.
- Diverse and inclusive culture: You´ll be embraced for who You are and empowered to use Your voice to help others find theirs.

About EY GDS

EY Global Delivery Services (EY GDS) is a dynamic and truly global delivery network of over 75,000 people working across the world, to provide innovative and strategic business solutions to our clients worldwide. We play a vital role in growth strategy, helping our clients become agile and efficient, and helping fulfill our purpose to build a better working world.