Ofertes d'ocupació per a Bash

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada5 de maig

Python Linux Bash Perl Machine Learning

Bioinformático/a para la unidad de bioestadísticaBioinformático/a para la unidad de bioestadística Fundación para la Investigación Biomédica del Hospital Universitario Puerta de Hierro-MajadahondaCONVOCATORIA PARA UN CONTRATO DE UN/A BIOINFORMÁTICO/A PARA LA FUNDACIÓN PARA LA INVESTIGACIÓN BIOMÉDICA DEL HOSPITAL UNIVERSITARIO PUERTA DE HIERRO-MAJADAHONDA. ÁMBITO DE TRABAJO Y ACTIVIDADES A DESARROLLAR El programa se desarrollará en el Instituto de Investigación Biomédica del Hospital Universitario Puerta de Hierro de Majadahonda.Análisis de calidad de secuenciación.Análisis de datos obtenidos por tecnologías de alto rendimiento: análisis de expresión génica, mRNA y miRNA; RNA seq, sc RNA seq, proteómica; NGS.Generar herramientas de análisis de búsqueda de biomarcadores o nuevas dianas terapéuticasRealizar ensamblados o alineamientos de novoIdentificar alteraciones genéticas; anotaciones estructurales y funcionales.Realizar estudios de expresión diferencial de proteínas o genes y su asociación con características clínicas.Análisis funcional de biomarcadores de distintas tecnologías para patologías específicas.Explotación de los datos para el desarrollo de modelos mediante aproximaciones de machine learning que puedan ser validadas posteriormente.REQUISITOS DE LOS CANDIDATOS Título de DoctorLicenciatura/Grado en Ciencias de la saludExperiencia contrastable (mínimo 3 años) como bioinformático en el sector biosanitarioExperiencia en manejo de Linux y RCertificado de nivel alto de inglés (mínimo C1)Se valorará especialmente conocimientos de Bioconductor, Python, Bash, Perl y awk. Así como experiencia en metagenómica y estudio del microbiomaSerá requisito haber publicado en revistas científicas indexadas (Pubmed)La retribución salarial será la establecida en el Convenio Colectivo del Grupo de Empresas de las Fundaciones de Investigación Biomédicas de las II.SS. del Sermas.La dedicación será en jornada completa y no se podrá participar en otro proyecto. La duración del contrato es de 24 meses prorrogables.Los interesados deberán enviar e-mail dirigido a la Fundación para la Investigación Biomédica del Hospital Universitario Puerta de Hierro Majadahonda a la siguiente dirección: ****** el asunto del e-mail o en el sobre postal se indicará la referencia "Convocatoria de contratación Ref. 2023/19".La fecha límite para la presentación de solicitudes será el 4 de abril de 2023 a las 15:00 horas.La presentación de la solicitud implica la aceptación de las bases de la convocatoria.PROCESO DE EVALUACIÓN Y SELECCIÓN y PROTECCIÓN DE DATOS#J-18808-Ljbffr

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada3 de maig

Teletreball React API .Net C# Java Python Agile CSS TSQL HTML Scrum Maven Jenkins Linux Angular Docker Kubernetes Ansible Git Android REST Jira Groovy OpenShift Spring iOS Bash jUnit QA MVC Gradle Eclipse Microservices Perl SQL Server

TELETRABAJO para Desarrolladores (AF, AT, AP, PS) en alguna de las siguientes OFERTAS.

OFERTAS ACTIVAS (*) : * MIGRACION / * CORE BANKING / * HOST /

* MIGRACION : COBOL, CICS, DB2 , JCL / MICROFOCUS ENTERPRISE DEVELOPER / SERVER
. . . . . . . . . . . . . : Conocimientos de ECLIPSE , LINUX ( bash scripting) , PYTHON


* CORE BANKING: CONOCIMIENTOS GENERALES DE BANCA
. . . . . 1.- ANALISTAS DE REQUERIMIENTOS , FUNCIONAL Y PRUEBAS DE USUARIO
. . . . . 2.- ANALISTAS CORE BANKING REGULATORIO ( MERCADOS FINANCIEROS Y MEDIOS DE PAGO )
. . . . . . . ( Business Analyst con Conocimientos amplios en CIRBE )

* HOST. . : ANALISTAS PROGRAMADORES MANTENIMIENTO : COBOL CICS DB2 JCL
. . . . . . . . . : 1 AP CON NIVEL ALEMAN C1; 1 AP CON NIVEL DE INGLES B2 ; 1 PROGRAMADOR SENIOR

DWH / ETL . . : INFORMATICA, PL-SQL
FrontEnd. . . . : HTML5, HTML, CSS3,APPVERSE, QWT, JAVA SCRIPT , REACT
BackEnd. . . . : Indispensable APIs, Spring MVC, API, Maven, GIT, JIRA,
. . . . . . . . . . . . : Docker, Kubernetes, Openshift, JUnit, Nexus, SonarQ,
. . . . . . . . . . . . : Spring Data, Swagger, Agile
JAVA. . . . . . . : J2EE, J2SE,SCRIPT,(SHELL,PYTHON,PERL)
. . . . . . . . . . . . : MICROSERVICIOS
. . . . . . . . . . . . : (SVN,GIT) (API Rest,RAML,Springboot,)
. . . . . . . . . . . . : (JIRA,REMEDY,GITLAB)
Microsoft . . . : .NET, C#, VISUAL BASIC ANGULAR , SQL SERVER
Mobility. . . . . : IOS, ANDROID
Other . . . . . . : C/C++,VISUAL BASIC
Testing . . . . . : QA, SCRUM,AUTOMATION, MANUAL...
DBA . . . . . . . : LINUX,DOCKER,KUBERNETES,JENKINS,ANSIBLE
. . . . . . . . . . . .: (MAVEN,GRADLE)(JUNIT,KARMA,JASMINE)
. . . . . . . . . . . . : (PYTHON,JAVA,GROOVY)
. . . . . . . . . . . . : (ADMINISTRACION DE REDES)
DATABASE . . . : SQL Server, ETLs,DTSX, VISUAL BASIC , . NET , SAS
TIBCO . . . . . . . : BPM , LINUX

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada2 de maig

Python TSQL Linux Bash

Estamos reclutando un Gestor de Vulnerabilidades

(m/f) para reforzar nuestro equipo en Madrid con la posibilidad de trabajar en régimen híbrido. Lo que buscamos: Implementación de procesos y tecnología de Gestión de vulnerabilidades; Realización de auditorías e informes de seguridad basados en la gestión de vulnerabilidades; Operación y administración de Tenable Nessus. No nos vale perfil de explotación, deber tener experiencia como Operación y administración; Lenguajes de scripting: Python (imprescindible), Bash (recomendable); Experiencia en scripting con BBDD (SQL query); Administración Linux; Conocimiento de redes. Lo que tenemos para ofrecer: Flexibilidad en el régimen de trabajo (híbrido); Oportunidad de crecimiento profesional en una empresa en crecimiento; Ambiente de trabajo colaborativo y de apoyo; Paquete competitivo de beneficios. Si te identificas con este perfil, por favor envíanos tu CV actualizado a ****** Si deseas saber más sobre Nosotros: Movilges cuenta con más de 30 años de experiencia en el mercado español, especializada en Logística, Movilidad y Tecnología de la Información. Ofrecemos servicios de Consultoría, desarrollo de aplicaciones y mantenimiento de sistemas. Al igual que el universo tecnológico, en constante evolución, Movilges también tiene como objetivo evolucionar, aumentando su presencia en Portugal. No solo brindamos los mejores servicios a nuestros socios y clientes, sino que también ofrecemos las mejores condiciones, beneficios y oportunidades de crecimiento profesional para todo nuestro equipo. En Portugal, estamos presentes en diferentes sectores, como tecnología, salud, administración pública, energía, servicios, banca y seguros. Al enviarnos tu candidatura, autorizas a Movilges Portugal a procesar tus datos personales, como nombre, correo electrónico, número de contacto y la información relacionada con tu formación y experiencia profesional que aparece en tu CV. El procesamiento de estos datos se realiza únicamente para los fines legítimos de la empresa, es decir, para los procesos de selección de profesionales cualificados para nuestro equipo. Si tienes alguna pregunta relacionada con tus datos personales, puedes contactarnos a través del correo electrónico ****** .

• Flexibilitat horàriaSi
• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada30 d’abr.

Teletreball MongoDB Python TSQL Jenkins Linux Cloud Coumputing Ansible Elasticsearch Bash DevOps Redis Couchbase

¡Hola! Te estábamos esperando. Sí, sí, a tí, personas con ganas de comenzar nuevas aventuras profesionales y con curiosidad por saber cómo sería un futuro en BBVA Technology. Sabemos que te apasiona la tecnología, ¿pero a que además te gustaría trabajar en un sitio donde el aprendizaje constante y la compartición del conocimiento es parte de nuestro ADN? #shareyourbrain 🧠

Somos BBVA Technology, compañía del Grupo BBVA experta en Ingeniería de software y nuevas tecnologías. Trabajamos a nivel global, desde nuestras sedes en Madrid, Bilbao y Barcelona, con el objetivo de ser protagonistas principales de la #transformacióndigital de BBVA.

Somos un equipo diverso e inclusivo. Inconformistas y comprometidos 🌍. Impulsamos nuestro plan de igualdad con nuestras referentes @TechWoman, tenemos un plan de inclusión de la discapacidad, hacemos encuentros por la diversidad con nuestros embajadores, potenciamos la economía circular y disfrutamos con el voluntariado.

Si te gusta todo lo que has leído hasta el momento, continúa para ver si hacemos match 💙

🔎¿Qué estamos buscando?

Buscamos un Administrador/a de bases de datos No SQL, para administrar bases de datos MongoDB, Elastic, Neo4j, Redis y Couchbase, incluyendo sistemas críticos de Producción.

✨Qué esperamos de ti ✨

• Experiencia de al menos 2 años en administración de alguno de estos sistemas No SQL (MongoDB, ElasticSearch, Neo4j).
• Conocimientos para la elaboración de script en Bash y Python.
• Conocimientos básicos de administración en sistemas Linux.
• Conocimientos en tecnologías DevOps (Ansible, Jenkins).

Funciones del puesto:

• Mantener las bases de datos ElasticSearch y MongoDB, llevando su ciclo de vida.
• Desplegar nuestro porfolio de BBDD tanto on-premise como en cloud.
• Instalación y configuración de los gestores usando las herramientas corporativas de automatización, para facilitar su gestión diaria.
• Aplicar parches y actualizaciones de Seguridad.
• Establecer y mantener procedimientos Backup / Restore.
• Resolución de incidencias y gestión de casos de soporte y colaboración directa con los partners.
• Diseño de los sistemas de monitorización y alertado.
• Evolucionar la infraestructura y diseño de nuevas arquitecturas de BBDD No relacionales.

Pero lo mas importante es que seas amante del trabajo en equipo y le pongas pasión a todo lo que haces !!

📍Ubicación: Madrid/Bilbao.

💙¿Qué tenemos para ti?:

• 2000€ anuales para seguir formándote dentro de tu horario laboral y alimentar esa curiosidad infinita que tanto nos gusta!! Tenemos un modelo de formación que te aseguramos que te va a gustar y mucho.
• Creemos en tu desarrollo profesional. Lo cuidamos con un modelo de talento donde podrás evolucionar a través de la experiencia, logros y habilidades que irás adquiriendo dentro de BBVA Technology.
• Contrato indefinido en una compañía 100% digital, tecnológica y en un grupo financiero líder internacional.
• ¡30 días de vacaciones al año! Jornada intensiva los viernes y dos meses de verano.
• Un modelo de teletrabajo perfecto para la conciliación y disfrute de tu tiempo libre, por eso ofrecemos un modelo híbrido porque el trabajo en remoto nos gusta y mucho. Además, tenemos horario flexible de entrada y salida para que seas tú quien decida cómo organizar tu tiempo.
• Ayudas para familiares con discapacidad gracias a nuestro Programa Plan Familia de la Fundación Adecco.
• Tendrás ayuda alimentaria y ayuda a gastos de teletrabajo.
• Dispondrás de un sistema de retribución flexible (transporte, seguro médico de Sanitas, Movistar...).
• Ser una compañía 100% BBVA tiene sus ventajas como poder disfrutar de todos los productos financieros con condiciones especiales para empleados del Grupo (hipotecas, préstamos, tarjetas, seguros, etc.).
• ¿Te preguntas si tendrás visibilidad? Sí. Favorecemos que puedas asistir a eventos tanto nacionales como internacionales, así como a organizar los tuyos propios open company. Podrás participar en las iniciativas y actividades de la compañía. Y por supuesto, nuestras redes sociales están a disposición de todo el mundo para mostrar lo que vales.

• Entonces… ¿Qué nos dices? ¿Hacemos match? 😉

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada30 d’abr.

MySQL Linux Cloud Coumputing PowerShell Bash

Nuestro cliente, una empresa especializada en la prestación de servicios convergentes e integrales de comunicaciones y cloud para empresas, busca un System Administrador que se ocupará de la interacción con la área técnica de Soporte, con la de infraestructura (Redes, virtualización y almacenamiento) y el área comercial.

Funciones:

• Gestión y resolución de tickets de incidencias a través del software ITSM con interacción a través de respuestas escritas.
• Resolución de alarmas.
• Apoyo y soporte al equipo de Soporte de Nivel1 y al resto de compañeros, en ocasiones a través de videoconferencia.
• Apoyo al equipo de infraestructura, detectando posibles incidencias y mejoras.
• Entrada en turno de Guardias del Departamento a corto plazo.
  
  

Requisitos:

• Experiencia mínima de 3 años.
• Inglés (requerido dominio suficiente para conmunicación escrita).
• Administración de Sistemas en entornos Windows Server, con capacidad de interacción con CMD y PowerShell, y la herramienta Event Viewer para resolución de problemas.
• Administración de sistemas GNU Linux, con experiencia en bash de Linux, y uso de herramientas básicas y concatenación de comandos, siempre a través de shell.
• Administración de sistemas de virtualización KVM/QEMU a través de shell (virsh).
• Administración de sistemas de virtualización Vmware a través de entorno gráfico.
• Administración de base de datos MySQL, con capacidad para realizar consultas cruzadas.
• Fundamentos de red y capacidad para realizar subnetting y trabajar con VPNs.
  
  

Requisitos deseados

• Titulación en Ingeniería informática o Ciclo Formativo de Grado Superior en Administración de Sistemas.
• Administración de sistemas de monitorización tanto en Zabbix como en Pandora.
• Gestión de software de terceros para backup, tales como: R1Soft, Ahsay, Veeam, Nakivo Backup & Replication.
• Gestión de balanceadores tales como HAProxy, F5 Balancer.
• Gestión con software de gestión cloud cPanel o Plesk.
• Gestión de DNS.
• Experiencia con FireWalls FortiGate.
  
  

Que ofrecen

• Ubicación: Madrid (Alcobendas).
• Trabajado con híbrido, con varios días en casa y varios en la oficina.
• Horario de L-V 10:00h a 19:00h.
• Plan de Retribución Flexible (tickets restaurante, seguro médico, tarjeta para transportes públicos, tarjeta guardería).
• Ayuda en el alquiler de una plaza de garaje en el centro de trabajo.
• Ayuda mensual de 30€ para conexión a internet, o bien instalación de FTTH.
• Descuento del 50% en telefonía móvil, hasta 7 líneas.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada28 d’abr.

Teletreball Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office

This is an opportunity for an Linux Engineer/Administrator with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.

The role of a Linux Desktop Support Engineer at Canonical

You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Your day to day job is to provide technical expertise, be an excellent communicator and a service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.

Location: This role will be based remotely in the EMEA region

What your day will look like

Your day to day duties will include:

• Work from your remote home office and provide technical support for employees.
• Be available to take ownership of new cases via telephone, email and web
• Act as an internal customer advocate keeping them updated in a timely manner
• Ensure that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Contribute new knowledge base articles and maintain existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Draft and distribute technical notices for internal and external communication.
• Prioritise your work in order to accomplish the most important and urgent tasks first
• Keep on learning as our products and services grow and evolve
• Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix.
• Maintain regular communication and information exchange with the rest of the team, locally and remotely
• Identify and suggest any opportunities to provide a better service
• Participate in a regular weekend working rotation.
  
  

What we are looking for in you

• Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
• Experience with system performance troubleshooting
• Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
• Experience with Linux integration with other environments (authentication/directory services, network file systems, etc.)
• Experience with Linux server administration
• Programming fundamentals in any language (bash, python, Perl, Ruby, Javascript, C or C++, Go)
• Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
• Strong written and verbal English communication skills
• Willingness to travel up to 4 times a year for internal events
  
  

Additional Skills That You Might Also Bring

• Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
• Experience with other open-source desktop technologies
• Active contribution to open-source projects/forum/code
• Experience with Linux Kernel
  
  

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada28 d’abr.

Teletreball Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office

This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers and Canonical staff. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.

The role of a Linux Desktop Support Associate at Canonical

You will be accountable for delivering an outstanding technical support experience to our employees and customers. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Your day to day job is to provide technical expertise, be an excellent communicator and service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.

Location: This role will be based remotely in EMEA and Americas regions

What your day will look like

Your day to day duties will include:

• Work from your remote home office and provide technical support for employees.
• Provide technical onboarding support for new employees.
• Provide technical and infrastructure support during international events.
• Be available to take ownership of new cases via telephone, email, and web
• Act as an internal customer advocate keeping them updated in a timely manner
• Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
• Contribute your findings to a common knowledge base and keep it up to date
• Draft and distribute technical notices for internal and external communication.
• Prioritise your work in order to accomplish the most important and urgent tasks first
• Keep on learning as our products and services grow and evolve
• Maintain regular communication and information exchange with the rest of the team, locally and remotely
• Identify and suggest any opportunities to provide a better service
  
  

What we are looking for in you

• Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
• Experience in a Linux based environment gained through university subjects or work experience
• Linux knowledge including the installation, troubleshooting and basic configuration of recent Ubuntu Desktop releases
• Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
• Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
• Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines running Ubuntu Linux and recovering broken installations
• Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
• Ability to learn quickly, thrive on change, and handle the pressure of a customer facing job
• Written and verbal English communication skills
• Willingness to travel up to 4 times a year for internal events
  
  

Additional Skills That You Might Also Bring

• Some knowledge of programming (bash, python, Perl, Ruby, Javascript, C or C++, Go)
• Customer support experience is a plus
  
  

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada28 d’abr.

Teletreball Javascript Python Linux C++ Cloud Coumputing Ruby REST IoT Bash Perl Office

This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers and Canonical staff. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.

The role of a Linux Desktop Support Associate at Canonical

You will be accountable for delivering an outstanding technical support experience to our employees and customers. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Your day to day job is to provide technical expertise, be an excellent communicator and service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.

Location: This role will be based remotely in EMEA and Americas regions

What your day will look like

Your day to day duties will include:

• Work from your remote home office and provide technical support for employees.
• Provide technical onboarding support for new employees.
• Provide technical and infrastructure support during international events.
• Be available to take ownership of new cases via telephone, email, and web
• Act as an internal customer advocate keeping them updated in a timely manner
• Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
• Contribute your findings to a common knowledge base and keep it up to date
• Draft and distribute technical notices for internal and external communication.
• Prioritise your work in order to accomplish the most important and urgent tasks first
• Keep on learning as our products and services grow and evolve
• Maintain regular communication and information exchange with the rest of the team, locally and remotely
• Identify and suggest any opportunities to provide a better service
  
  

What we are looking for in you

• Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
• Experience in a Linux based environment gained through university subjects or work experience
• Linux knowledge including the installation, troubleshooting and basic configuration of recent Ubuntu Desktop releases
• Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
• Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
• Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines running Ubuntu Linux and recovering broken installations
• Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
• Ability to learn quickly, thrive on change, and handle the pressure of a customer facing job
• Written and verbal English communication skills
• Willingness to travel up to 4 times a year for internal events
  
  

Additional Skills That You Might Also Bring

• Some knowledge of programming (bash, python, Perl, Ruby, Javascript, C or C++, Go)
• Customer support experience is a plus
  
  

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

• Nivell d'experiència---
• Tipus de contracteA temps complert
• Publicada28 d’abr.

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This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career with Canonical and support the technical needs of customers and Canonical staff. If you have a passion for technology and an eagerness to learn, then you will enjoy working with some of the best people in the industry at Canonical.

The role of a Linux Desktop Support Associate at Canonical

You will be accountable for delivering an outstanding technical support experience to our employees and customers. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers.

Your day to day job is to provide technical expertise, be an excellent communicator and service-oriented professional. Every day you will have to make judgement calls to prioritise customer issues and maximise your effectiveness. You will also need to set time aside to learn about our new products and technologies and evolve as a professional. You will participate in various training sessions, team gatherings and Company events.

Location: This role will be based remotely in EMEA and Americas regions

What your day will look like

Your day to day duties will include:

• Work from your remote home office and provide technical support for employees.
• Provide technical onboarding support for new employees.
• Provide technical and infrastructure support during international events.
• Be available to take ownership of new cases via telephone, email, and web
• Act as an internal customer advocate keeping them updated in a timely manner
• Ensure that each support request owned by you is handled as per our Service Level Agreement (SLA) and to the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments
• Contribute your findings to a common knowledge base and keep it up to date
• Draft and distribute technical notices for internal and external communication.
• Prioritise your work in order to accomplish the most important and urgent tasks first
• Keep on learning as our products and services grow and evolve
• Maintain regular communication and information exchange with the rest of the team, locally and remotely
• Identify and suggest any opportunities to provide a better service
  
  

What we are looking for in you

• Bachelors or equivalent four year degree in a technical field from an accredited college or university. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
• Experience in a Linux based environment gained through university subjects or work experience
• Linux knowledge including the installation, troubleshooting and basic configuration of recent Ubuntu Desktop releases
• Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of printers/services/packages/external storage devices/etc. utilising command line tools for exploring and manipulating the file system)
• Basic troubleshooting (collecting logs, basic fine-tuning by editing configuration files)
• Familiarity with safely installing, uninstalling, reinstalling, and repartitioning machines running Ubuntu Linux and recovering broken installations
• Understanding of Gmail, Google Calendar, Google Applications, and Single Sign-On.
• Ability to learn quickly, thrive on change, and handle the pressure of a customer facing job
• Written and verbal English communication skills
• Willingness to travel up to 4 times a year for internal events
  
  

Additional Skills That You Might Also Bring

• Some knowledge of programming (bash, python, Perl, Ruby, Javascript, C or C++, Go)
• Customer support experience is a plus
  
  

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits below, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

• Fully remote working environment - we've been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at 'sprints'
• Priority Pass for travel and travel upgrades for long haul company events
  
  

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.