Job Description

Are you passionate about electric mobility, technology, and customer care? This is your chance! At Adecco, we are partnering with Bosch Service Solutions to recruit customer support agents for their international eBike technical assistance team.
You will handle technical queries and incidents related to Bosch eBikes, supporting end users and distributors. The training and role plays are entirely conducted in English, so a C1 level is required.
Location: Barcelona (hybrid model 1 week per month in the office)
Schedule: Monday to Friday, 08:00 to 17:00 (39 hours/week)

En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Requisitos
What Were Looking For
Native or bilingual Portuguese speaker

English level C1 (mandatory training is in English)

Genuine interest in electric mobility and sustainable technology
Customer service or technical support experience is highly valued
Excellent communication skills and a proactive attitude
EU work permit is mandatory candidates must have DNI/NIE and Social Security number in order
Relocation package is not included
Based in Barcelona or willing to relocate independently

¿Qué ofrecemos?
Temporary contract via Adecco, with real potential to join Bosch permanently

Approximate annual gross salary:
Base salary + language bonus + eBike premium:
€21,500 - 22.500
After 6 months: +5%
Additional €1.30/day remote work allowance (paid with a two-month delay)

Paid initial training (in English)

Multicultural, dynamic and growing team

A project focused on sustainability and innovation