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Global Rewards Specialist Location: Madrid, Madrid (Hybrid) 3 times a week in the office Reporting to: Sr Manager Global Rewards About Swissport We are a global leader in sustainable and responsible airport services provision, renowned for our...

Global Rewards Specialist

Location: Madrid, Madrid (Hybrid) 3 times a week in the office

Reporting to: Sr Manager Global Rewards


About Swissport

We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.


In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.


The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.


"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.


“Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.


"Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.


These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.


Job Summary

The Global Rewards Specialist support the Global Rewards COE, focused on the operational tasks, data preparation/management, reporting and tracker of all the projects to be developed by Global Rewards. She/He also provide to the different Regions, the support and guidance needed in all the tasks requested by Global Rewards, being a value and trustable member for their reference.


Job Responsibilities:

  • Job Architecture: Support Global Rewards team assuring the Job Architecture is applied consistently in all Regions/Countries, support local teams with any change on Job Architecture structure, make maintenance tasks for Job Architecture, identify possible misalignments and solve them.
  • Global Benefits: Support Global Rewards team with the Global Benefits Management project, assuring the correct development of the project, collect the information needed for reporting purposes, follow-up with Countries the tasks needed, address any question or comment from Region/Country responsible.
  • Compensation Process: support Global Rewards team in all tasks related to Rewards process, support collecting the required data to conduct the process (salary structures, bonus scheme, organizational structure, etc.), support with communication letter distribution, assure all the deadlines are met by following-up closely with local teams, and others. Conduct detailed market analysis and benchmarking to ensure competitive and equitable compensation structures. Support during budget process, managing accruals and cost control analysis. Create tools to manage high level of data including bonus calculations, Merit review, accruals, budget, etc.
  • HRIS System: support Global Rewards team in the tasks related with the HRIS implementation in each country such as collecting and preparing the required data set, participating in the consolidation and mapping alignment meetings, assure the correct and consistent application of Naming Convention,
  • Others: support Global Rewards team in other tasks to be developed within the area ensuring all reward programs comply with local labor laws and company policies and governance.


Qualifications and Competencies:

  • Required years of experience: (3-5) at least 3-year experience in similar roles or developing finance/audit roles.
  • Bachelor Degree – preferably in HR or Finance/Economic areas.
  • Experience in project implementation (specially in HRIS systems). Proficiency in compensation, with the ability to leverage technology for data analysis and program management.
  • Finance background. Strong ability to analyze data, conduct market research, and interpret complex information.
  • Strong Excel (incl. Macros) & Powerpoint skills
  • Excellent verbal and written communication skills to effectively convey reward strategies and policies to employees and stakeholders.
  • English fluent; other languages would be valuable
  • Collaboration: Ability to work collaboratively with cross-functional teams and build strong relationships with stakeholders.


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.


We offer you a permanent position in the exciting and varied working environment of air cargo and ground handling. You’ll be part of a dynamic and friendly team.


Your next step

If you are looking for this key position in the Human Resources Team at a growing and changing international group that is headquartered in Zurich, we invite you to apply. When you do, please send your resume in English via the Apply button.


Due to the high volume of applications we receive, we are unfortunately unable to respond personally to every candidate. If you do not hear from us, please understand that we have decided to move forward with another candidate at this time. We truly appreciate your interest in the role and the time you took to apply.


Equal Employment Opportunity Statement


Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions based on any protected category.


Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

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