ITIL Office

BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines. Spain IT Production Spain...
BNP Paribas Group is the top bank in the European Union and a major international banking establishment. It has close to 185,000 employees in 65 countries. In Spain we are more than 5,100 employees within 13 business lines.

Spain IT Production

Spain IT Production organization consists of CIB ITO & ITG IT Platforms and is responsible for providing IT Production services to our Clients in EMEA, ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. IT Production organisation includes Infrastructure services, Telecom & Workspace, Production Security and Application Production domains and associated transversal services (CTO Office, Control Tower, PMO and IT Continuity). In Spain, IT Production relies on a Platform with over 400 experts that provide full-stack support services ensuring a secure, stable, standardized, and efficient production.

ABOUT THE JOB

MISSION

As Manager of EMEA Telecom and DATACENTER area, reporting to the Head of the Domain, the applicant will be responsible for the production, monitoring and the engineering of the BNP Paribas European campus network services. The team is in constant communication with the central teams in Paris, for any Architecture, major projects and escalation. The team is also responsible for the implementation and enforcement of the standards to all sites.

You will manage all the campus infrastructure over Europe and Middle East. Oversee the entire Telecommunications infrastructure for BNP Paribas across Europe and Middle East, supporting approximately 60000 users, leading 7 teams with 35 engineers. You will be responsible for delivery seamless, secure and scalable telecommunications for campus infrastructure and POP datacentre services.

RESPONSIBILITIES

Infrastructure management:

• Manage and maintain physical telecommunications infrastructure, including campus buildings datacentres POPs, technical rooms, communication lines, and network equipment.

• Oversee wired, Wi-Fi, and datacentre network infrastructures, ensuring compliance with corporate standards and security protocols.

• Supervise network security infrastructure such as firewalls, proxies, DNS/DHCP, and remote access/teleworking solutions.

• Supervise telephony services, including IP telephony, mobile telephony for regulated users with call recording, and inbuilding videoconferencing systems

• Collaborate with vendors to procure network equipment, negotiate contracts, and ensure timely delivery of services and support

Strategic Leadership & Team Management:

• Set objectives and work plans for 4 department heads, ensuring alignment with organizational goals.

• Monitor projects progress and coordinate with project managers to ensure timely delivery.

• Ensure infrastructure complies with security, capacity, and monitoring requirements

• Report service status to Madrid/ Paris Senior management and country managers

Financial Oversight:

• Develop and manage the annual budget for telecommunications and datacentre operations.

• Supervise procurement processes, including hardware purchases, service provider contracts, and maintenance renewals, in collaboration with regional purchasing teams.

REQUIREMENTS
- Experience

• Strong knowledge of networking concepts, protocols, and technologies, including routing, switching, and wireless networks.

• Demonstrated deep working knowledge and project experience with advisor and design capabilities (HLD, LLD and NIP).

• Solid security and in LAN & WAN networking knowledge with, at least, +10 years of real technical working experience focused in these areas.

• Extensive knowledge & hands-on experience in LAN & WAN, 2-Tier & 3-Tier design

• Extensive knowledge & experience with all dynamic routing protocols, as well as MPLS, VPLS, VRF

• Knowledge & experience of wireless RF design, troubleshooting and security.

• Strong understanding of enterprise Voice technologies including Kurmi, Cisco/Teams/Unigy and VR, Session Border Controllers and Cisco Call manager

• Proficiency in network management tools and technologies, such as network monitoring systems, configuration management, and performance analysis tools.

• Strong leadership and team management skills, with the ability to motivate and guide a team of network professionals.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.

• Solid understanding of network security principles and best practices, including firewalls, proxy, Infoblox.
- Personal Attributes
• Previous working experience as a Network Manager for 5 years

• BSc degree in Computer Science or similar relevant field

• Experienced on large scale Network projects

• Hands on experience in networking, routing and switching

• In depth knowledge of best practices around management, control, and monitoring of server infrastructure

• Outstanding organizational and time management skills

• Excellent communication and leadership skills

• Analytical thinker and problem solver

• Attention to details
QUALIFICATIONS
- Bachelor in Computer Science or equivalent
- ITIL Foundation certificate will be desirable

Languages
- High English spoken and written fluent (B2/C)
- French spoken and written will be valued

BENEFITS

• Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.

• Diversity and Inclusion Committee that ensures an inclusive work environment. In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).

• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.

• Flexible compensation plan.

• Hybrid telecommuting model (50%).

• 32 vacation days.

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